Norwalk, IA *****
Phone 515-***-****
E-mail ************@***.***
Kevin Carpenter
Work experience
**** – 2021 Hobby Lobby West Des Moines Iowa
Department Head/Cashier
Department Head of Arts and Hobbies
Inventory
Ordering, Merchandising, Stocking Inventory.
2017 – 2019 Home Depot West Des Moines Iowa
Department Supervisor/Key Carrier
Supervisor of Flooring Department.
Supervisor of six employees, responable for training and providing them with the tools needed to grow in the company
Inventory, merchandising, and ordering
Supervisor of Electrical Department.Manage the Electrical department as though it’s an independent business of the Home Depot.
Customer service. Creating a shopping experience that provides information instock product and having associates that are helpful and Curteous.
Supervisoring five associates. Associates are measured on three principal metrics, driving pipeline,credit and closing the sale.
Department responsibilities. Managing department inventory and department expenses.
2013 – 2017 Solaray LLC
Service rep.
Merchandising products using plan-o-grams, pre authorized corporate layouts and displaying merchandise.
Ordering and stocking merchandise storage warehouse
Maintaining a warehouse to service 140 stores on a monthly basis.
2007 – 2013 Hy-Vee Grocery Windsor Heights, Iowa
Deli Clerk (Part Time)
Counter sales, customer service, inventory, stocking, food services.
2005 – 2008 Transworld Systems Inc West Des Moines, IA
Independent Sales Rep.
Business Owner: starting a new business using a number of different data bases to prospect new business generating sales calls and using a one call closing technique.
Account management: follow up required to maintain and receive repeated business.
Prospecting: attending trade shows, using various data bases, door to door cold calling and tele-market cold calling.
1995 - 2005 Steffen Inc. Sioux City, IA
Territory Manager
Increased sales in the Eastern Iowa market from $60,000 to $180,000 in a two-year period while maintaining a 30% margin.
During a four-year period increased sales from $320,000 to $890,000 in the Iowa and Nebraska market.
Responsible for developing Minnesota territory by cold calling, trade shows, and providing educational seminars.
Developed and marketed direct sales to fire departments that resulted in $300,000 of new sales in a two-year period.
Complex problem solving skills saving customer man-hours and technician fees.
Strong presentation skills resulting in frequent requests from associations for developing regional programs for 20 to 80 staff members.
Ability to develop specifications and design software to assist customers achieve effective business plans within their budget.
1988 – 1995 Great American Outdoor/Grass Roots Turf Des Moines, IA
Parts Manager
Highly effective warehouse inventory control process implemented.
Developed semi-annual parts programs to enhance customer sales.
Responsible for all shipping and receiving of inventory.
1987 – 1988 Grass Roots Turf Des Moines, IA
Contracted Labor
Accountable for comprehensive maintenance of all turf equipment.
In charge of detailed maintenance record keeping to ensure safe and well maintained equipment.
1987 – 1987 Picadilly Spoke and Tread Des Moines, IA
Mechanic
Worked independently to successfully complete repairs.
Ability to quickly troubleshoot foreign motor failures.
1986 - 1987 K-Mart Auto Center Des Moines, IA
Manager-In-Training
Assumed responsibility for budget in department.
Implemented effective new employee training.
Duties included hiring, scheduling, and supervision of mechanics.
1980 – 1986 Echo Valley Country Club Des Moines, IA
Mechanic Supervisor
Strong communication skills enabled successful management of golf course maintenance crew.
Highly effective budgetary expertise facilitated ability to keep equipment and golf carts in excellent condition.
Education
1978 – 1979 Lincoln Technical Institute West Des Moines, IA
Automotive and Diesel Technical Degree
Excelled in courses in gasoline engines, fuel systems, electrical systems, diesel engines, automotive chassis and brakes, transmissions and drive trains, automatic transmissions, air conditioning, diesel fuel and tune ups.
Successfully completed Management Skills and Sales and Product Marketing curriculum.
Urban Search and Rescue (USAR) Team
Team member and Level 1 Trainer since 2003
Professional memberships
AWWA, Iowa, Nebraska, and Minnesota Sections
Iowa Association of Municipal Utilities
Minnesota Municipal Association
Nebraska League of Municipals
Rural Electric COOP, Iowa, Nebraska, and Minnesota
Rural Water Iowa, Nebraska, and Minnesota
Awards received
Jim McCaskey Award
Iowa Association of Municipal Utilities members present award to the person exhibiting exceptional contributions to the community.