Tom Pham

**** ******* ******* *** ***** NV *****

702-***-****

adm5sr@r.postjobfree.com

SUMMARY OF EXPERIENCE

Over 25 years of Plants and QA management experience. Supporting and leading food and beverage operations at world class establishment. Passionate and visionary in the Hospitality industry. Successfully implemented business process improvement initiatives, including streamlining requisition procedures and consolidate facilities to improve bottom line results, without sacrificing quality.

KEY SKILLS AND ATTRIBUTES

Delivering a high standard of supervision in a remarkably busy working environment

Formulating and driving the operational strategy within a business to quickly identify root cause issues

Having a sense of urgency across off areas of responsibility.

Strong technical and analytical ability, including strong problem-solving skills and solid judgment

Considerable attention to detail and uncompromised concern for quality and food safety

Knowledgeable of Quality Management System elements and application

EXPERIENCES:

1/2020 – 6/1/2021 Avatar Natural Foods, Henderson

Vice President of Operations /Plant Manager

Oversight of HACCP, SQF, USDA, FDA and foods safety program. Ensures compliance with federal laws and local regulations.

Financial responsibilities include: P&L budgeting for all internal department and including purchasing departments.

Manage all foods and bakery production areas which included 2 Executive Corps Chefs, 8 Assist. chefs and over 110 production staffs per 2 shifts.

Facilitate Environmental Health and Safety Program: experience within a transportation and distribution operations Transportation & Logistics, including 20 years of progressive leadership experience.

Develop preventive/corrective actions with internal production teams and external transportation teamster.

Maintain necessary OSHA and USDA record for compliance. Work with outside contractor in assuring a satisfactory completion of projects while considering Safe, Quality, Production and Maintenance.

Six Sigma, DOT Regulations, Management Development, and ISO 9001

Working with the head executive chef to create seasonal and develop new products for Wholefoods and Costco. (RTE meals, Hummus, Bake goods, 20 type of Salad)

Lean, KPI, Six Sigma Food Manufacturing / traceability of products being produce and sold.

02/2018- 12/2019 Flying Food Group (Burlingame, CA)

Director of Foods

Supervision of Hot and Cold Food, as well as Storeroom Departments which includes; scheduling of employees, production schedules, HACCP, SQF, USDA, FDA, Food cost improvements, menu adherence, expert menu development, and other daily operational needs including adherence to productivity measures.

Well organized in planning, communication with all employees by creates a vision for the department.

Financial responsibilities include: P&L budgeting for internal departments, purchasing department.

Manage all food production areas which include 16 chefs and over 400 production staffs.

Effectively manage labor costs through effective planning and minimization of overtime.

Training employees in more effective methods of production. Hold employees accountable for their work performance

Promoting safe work environment follow all Osha standard guidelines.

Follow all airline customer specifications to ensure products are being produced correctly.

Manage and resolve production issues in a timely manner

Develop and maintain master production plan.

Manage employee issues including schedules, attendance, disciplinary process and employee relations.

2009- 12/2017 Red Pod Inc

Director of Plants Operations and Procurement

Direct multiple functional areas through division of Sales and operation management.

Overseeing 3 manufacturing plants throughout N. California

Optimizing profit while taking the lifetime of the plant & the operation period

Carrying out regular health and safety inspections

Ensuring that the plant complies with all regulation as regard to noise, dust, hours and emissions

Making decisions about equipment use, maintenance, modification and procurement.

Providing leadership, coordination and coaching to the plant and operation team

Provides direction ensures resource and manages program to ensure the plant’s safety and environment performance meets establish goals

Evaluated and establish standards and guideline that have to be follow production department. Accountable for P&L of the company

2005--2009 SUGAR BOWL INC

VP of Food and Beverages and Multi-unit Manufacturing Plants and Restaurants

Oversight all design & construction of 250k sq.ft bakery manufacturing facility and procurements of all FFE and bakery equipment (tunnel oven, depositor, freezer and temperature control cold clean room).

Planned & executed 6 (Multiple Restaurants F&B programs and P&L each of the 6 units).

Oversee a management team of 19 managers and 300 + to ensure plant manufacture meets performance and safety requirements.

Analyze production data and create report to make the production process more efficient.

Drive employee engagement, training, and development in the key areas of food safety, employee safety, product quality, and productivity.

Provide direct oversight for the operations management team including production

T.P.M (Total productive maintenance) are use throughout the manufacturing process as part of HACCP/SQF.

Established all HACCP and SSOP training materials & ERP system guidelines for manufacture warehouse and restaurants) and AIB.

5/01---11/05 GATEGOURMET/DOBBS INTERNATIONAL SERVICES

Director of Operations

3/96 –4/01 COMMERCE/ CROWN PLAZA HOTEL CASINO CLUB, City of Commerce

Director of Food and Beverages

EDUCATION: LOUISIANA STATE UNIVERSITY Bachelor degree in Business 8/1989

Harvard University Business School (On-Line) ENTREPRENEURSHIP ESSENTIALS 7/2020

MILITARY: USAF First Lieutenant

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