PROFESSIONAL SUMMARY

A Highly Motivated, Proactive and accomplished INTERNATIONAL Solution-

focused, ethical and honest individual who pays close attention to

everything in life and in business and who is responsible for some high

profile projects and completed duties such as liaising with stakeholders,

defining configuration specifications, handling companies quality

assurance, integrating new business features, making recommendations to the

production team, finding ways to solve issues, and making sure better value

is delivered to customers. Proven track records quantifying local market

insights and working cross-divisionally with current portfolio owners to

identify business development opportunities. Proficient in project

management, solid strategic thinking abilities and perform flawless

execution of projects. Highly motivated professional who follows a detail-

oriented approach to complete assignments.

Areas of Highlights

. Proficient in computer hardware and software application

. 15+ years of IT experience in system design, development,

Testing and implementation of client server application and N-

tier Web applications using Microsoft technologies.

. Experienced at leading, helping teams of up to 100 professionals.

. Comprehensive knowledge about IT, marketing, and finance sector

. Proficient in devising strategic plans and improve chances of the

expected outcome.

. Able to recognize potential threats in business processes and take apt

measures.

. Enjoy working with public and diverse populations with good customer

service skills.

. Adept in working with the Market Manager to support the identification

and engagement of local organizations/business associations to drive

local performance.

. Expert in extracting data from systems and transforming it into an

accurate analysis report.

. Nominated as the Best B.S. Analyst of the year within 9 months of

employment at Coca Cola North America.

. Managed multiple successful projects

. Ranked as the top analyst with 98% of work efficiency.

LANGUAGES. 7

1. English 98% 2.French 99% 3. Arabic 99%

6. German 50% 4.Dutch 99% 5. Berber 99%

7. Turkish 50%

TECHNICAL EXPERIENCE

Operating Systems: MS Windows, Apple OS, Android, IOS Oracle Service

Cloud CRM, and More...

TOOLS: MS Office, Microsoft Visio, MS Team, PeopleSoft Google Docs,

SharePoint, Oracle Services, Cloud Services, MS Excel, Canva, ClickFunnels,

Facebook Ads, YouTube, instagram, TikTok, Pinterest, Linkedin HTML, Java,

Oracle, SQL. AGILE

Employment History

AkBest Marketing & Design Firm, Nashville, TN Aug 2017 -beg 2020

Business Manager & Analyst

. Developed the company's goals and objectives that tend to growth and

prosperity.

. Designed and implemented business plans and strategies to promote the

attainment of goals.

. Represented the company in events, conferences, etc. Assessed overall

company performance against objectives.

. Ensured that the company had adequate and suitable resources to

complete its activities (e.g., people, material, equipment, etc.)

. Organized and coordinated operations in ways that ensure maximum

productivity.

. Supervised the work of employees and provided feedback and counseled

to improve efficiency and effectiveness.

. Conducting meetings and presentations to share ideas and findings.

. Documented and communicated the result of efforts.

. Maintained relationships with our partners/vendors/suppliers.

. Gathered, analyzed, and interpreted external and internal data and

wrote reports.

. Updated, implemented, and maintained business Procedures.

. Allocated resources and maintaining cost efficiency.

. Managing projects, developing project plans, and monitoring

performance.

. Prioritizing initiatives based on business needs and requirements.

. Monitoring deliverables and ensuring timely completion of projects.

. Ensured adherence to legal rules and guidelines.

THE COCA COLA COMPANY - ATLANTA, GA Sept 2010-Agus 2017

Senior Business Systems analyst

. Served as the key conduit to Coke's business users by working with the

solution architects to define and manage the requirements and

translated them into multiple functional designs.

. Worked directly with Infinity QS team for 5 years in implementing and

deploying their super-smart IQS software in more than 80 Coke plants

in the 50 States in the United States and Canada, the software offers

a quality control solution that help manufacturers reduce scrap,

comply with regulations and standards, and meet customer requirements.

(Worked\used NICE and VERINT (Impact 360) systems.

. Nominated as the Best B.S. Analyst of 2010 within 9 months of

employment at Coca Cola North America. (I was so proud of it)

. Managed a successful project during the separation CCE & CCR (Europe &

North America)

. Ranked as the top analyst with 98% of work efficiency.

. Prepared and documented Functional and Technical Design specifications

in adherence to Coca Cola Refreshment Standard Client methodology.

. Acted very effectively as a technical speaker to our business project

team, by representing IS at all levels.

. Provided inputs to test planning and execution by participating in the

development of implementation strategies and plans within our business

units and IS.

. Prepared models, diagrams, and layouts to evaluate existing systems

and understand their structure and parts.

. Reviewed and established practices/procedures that determine the

nature and extent of customer requirements and concerns.

. Responsible for troubleshooting and End-user support of different

applications, including Outlook / Exchange / NICE Application, Verint,

Smart Phones / BES & BAS / OCS / Live Meeting / SharePoint, & Air-

Watch. Support daily the CCR Microsoft Integration and Microsoft's 2nd

level Support Teams to ensure timely and efficient customer support on

critical application issues and errors.

. Promoted within a month with the collaboration support to working the

KO queue.

. Utilized LANDesk remote PC access to uninstall and install multiple

applications for laptop and desktop users.

. Provided 3rd party companies access to financial applications via

installation and configuring of Cisco VPN software.

. Acted as a Consultant (On behalf of Atos/Siemens) to Coca-Cola

Refreshment to provide their BES Service Lead training on

Administration with the Blackberry Administration Service (BAS).

Primary topics Covered were creating and managing Software Deployment

Groups and IT Policies.

TURNKEY REAL ESTATES - THE NETHERLANDS & TURKEY dEC 2006 -OCT 2009

Business Analyst + Sales and Marketing

. Worked closely with a Real Estate company's corporate communications

department.

. Successfully helped implement processes, procedures, and tools that

maximized the productivity and performance of the sales and marketing

functions that facilitated integration with other departments such as

Finance, Development, Technical Interface Office, etc.

. Conducted Real Estate Market Research in Turkey and Greece that helped

understand the local competition, opportunities, and customers.

. Worked closely with the main and local facility managers in completion

of all variance analysis, budget and forecasting activities.

. Researched and analyzed account performance and prepared financial

trend reporting including benchmarking and spend analyses.

. Provided financial reporting for consolidated and regional expenses.

. Compiled data from multiple sources to generate monthly productivity

reporting for facility managers and also provided reporting for

extraordinary expenses and renovation expenses as well.

. Performed detailed data analysis to support contractual scope

adjustments based on property adds/deletes/changes and other out-of-

scope items.

. Completed monthly accruals for utilities and major M&R expenses.

. Advised the real estate development team based on my research findings

and help established sales & marketing strategies.

. Supervised the planning and development of the company's marketing and

communications materials.

ABBOTT PHARMACEUTICALS NEDERLAND, THE NETHERLANDS Mar 2004 -June 2006

Business Analyst

. Interacted with laboratory management, pathologists, and supervisors

and maintained databases with their current system functionality and

laboratory information systems.

. Professionally worked closely with the MIS and Decision Support teams

to integrate systems in the areas of data management, testing of

systems, billing, and implementation/training of users.

. Actively maintained systems documentation and policies/procedures for

the LIS area.

. Assisted with the development of system application plans and

scheduling of the ongoing projects.

. Analyzed systems and laboratory services such as GMP, GLP, GCP, and

sought resolutions for operational needs.

. Monitored billing and insured that synchronization is current with

other systems.

. Monitored systems and interface performance to insure functionality

and communications.

. Provided daily technical support and coordination with LIS vendors.

. Provided after-hours support for systems issues as needed.

. Acted as a resource for laboratory and non-laboratory departments

concerning the retrieval of data for operations analyses, quality, and

financial reporting.

EDUCATION

Bachelor of Science in Business Management & Digital Marketing

Westwood College - Atlanta, Ga. USA

Graduated with honor (Summa Cum Laude) in 2012

NT II (ASSOCIATE) in IT & COMMUNICATIONS

Tilburg University - Tilburg, the Netherlands

Graduated with honor in the year 2006.

Associate Business Administration and Global Economics

University of Paris 8 - Paris, France

Graduated with honor 2004.

Associate Degree in Computer Science

Majored in Physics, Chemistry, and Mathematics.

Algiers's University of Sciences and Technology - Algiers, Algeria

Graduated with honor, 2001- Best Student of the year in my class category!

Interests and Hobbies

. I love Nature & Animals,

. I love challenging games and problem solving.

. Very Athletics, Big fan of Sports of all kinds: Tennis, running 5Miles

every day, swimming, Surfing, Gym and competing in Marathons and local

competitions.

. Traveling THE WORLD, I have been and visited more than 50 countries

around the globe.

. Digital Marketing, advertising, Graphic Design, Arts & Museums,

Problem Solving games, Virtual Reality, Bloomberg business Tv.

. I love attending trades shows & conventions, going to Important

informational Events.

. Love Reading a lot of informational Books about life, Business

Management, Technology, Health, Creativity. History & Future science

and technology.

. Volunteering and helping others in need; I have volunteered with

Atlanta Habitat for humanity for almost 3 years nonstop.

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