Administrative Technician Benefits Coordinator

Linda Johnson

mobile: 832-***-**** e-mail: adm5pd@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Chevron Houston, TX Business Support Specialist - Contractor January 2020 – Present

Providing full administrative support to the PRC IT & Digital Capabilities Department’s Manager and Team members

Recently given the DUAL DEPARTMENT RESPONSIBILITY of adding and providing full administrative support to the Decision Analysis Department’s Manager and Team members.

Responsible for calendar scheduling and managing of Managers and Teams calendars.

Preparing pre-read materials, arranging meetings in multiple locations and time zones.

Ordering supplies, ergonomic equipment and catering, and reconciling p-card invoices.

Coordination of the onboarding/offboarding of staff and contractors – Liaison between HR and hiring supervisor.

Submitting request using Synergy (ex. building, office, SmartBadge or facility-only badges, move of people or rooms).

Responsible for share drive management, organization charts maintenance, compliance tracking, visitor management, IT set-ups, conference room management.

Coordinating of IT Team’s events and other activities.

Manage travel arrangements and itineraries (Domestic and International) for the IT Team to include air reservation, hotel, and ground transportation.

Create and submit all staff’s expense reports for processing.

Transcribe and distribution of the minutes from the IT Team meetings.

Performing office space management and other administrative support duties as needed.

Currently a Notary Republic for the State of Texas. Boskalis (Dockwise USA, LLC) Houston, TX Office Manager Aug 2017 – Aug 2019

Managed daily office operations for an Off-Shore Energy Oil and Gas global company.

Supervised the office administrative staff for the Houston branch.

Human resource management for the health insurance benefits, 401k benefits and general liability for the branch.

Recruited/interviewed/tested/hired/trained onboard staff

Processed all Visa/passport/VOE’s request of all staff

Processed all new-hire paperwork; Bank maintained personnel files; very knowledgeable in the “archiving” process.

Responsible for updating staff on current changes of OSHA, Labor Law policies and Compliance trainings.

Tracked time worked to include paid time-off through the SAP (NetWeaver system) for all hourly and salaried staff.

Updated and enforced policies on EEO, FMLA and etc.

Processed payroll through the American system for entire office staff using Automated Data Processing (ADP).

Assisted Financial Director with several month-end closings.

Preformed quarterly audits on staff’s travel focusing on any corporate discrepancies.

Houston branch Director of Facilities

Created SharePoint sites for facilities purposes

Safety Officer

Managed travel arrangements and itineraries (Domestic and International)

Created and submitted all staff’s expense reports for processing

In charge of all branch office events.

Responsible for office maintenance of all office equipment.

Liaison for all communications with building management.

Served as corporate liaison between financial and Information Technology (IT) departments.

A Notary Republic for the State of Texas and preformed services as needed for the branch.

Managed office inventory and supplies

“Negotiated pricing” with all vendors for organizational upkeep.

Presented demographic information for new Houston branch re-location to Netherlands corporate office. Universal American Corporation (TexanPlus) Houston, TX Office Administrator Jul 2009 – Aug 2017

Provided full executive support to the Vice President of Internal Audit on the Corporate level

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Performed financial, operational and information technology control audits of functional areas and report significant issues related to processes and controls, including risks inherent in – and potential improvements to those processes and controls.

Responsible for performing individual internal audit projects, as part of the total internal audit plan.

Assists in the investigation of allegations of Medicare fraud and other financial wrongdoing, including those received through the corporate whistleblower program.

Worked closely with auditors making certain that we were SOX (Sarbanes-Oxley) compliant

Worked closely with the IT Security Team regarding security access badges

Would keep a ledger all badges (ID/Parking/After-hours); print/distribute to employees and contractors; maintained inventory of badges and Distributes per IT Security Team request, any building and parking badges to employees and contractors within a 24-hr turnaround period order if quantity gets low.

Would keep all department licenses and IA team memberships current

Request and received Sarbanes Oxley (SOX) 302 memos from key UAM management on a quarterly basis. Escalates any delays to the Vice President and Chief Security Officer for appropriate follow-up

Provided Audit Team with Open-Audit trackers that contain incomplete audits

Scheduled interviews for Annual Risk Assessment, Fraud Risk Assessments (SOX/COSO) and other projects

Maintained all accounts in the IA department; expenses and consulting accruals

Worked closely with CMS (Centers for Medicare & Medicaid Services) for auditing purposes

Has considerable knowledge of the Medicare Advantage Plans

Responsible for the preparation and maintenance of highly confidential documentation

Assisted with the company’s employee disaster emergency hotline

ADP Timekeeper

Assisted with the recruitment process for new Assistant Vice Presidents and Senior Auditors.

Responsible for all phases of office start-up operations; preliminary contact liaison for electricians, carpenters, maintenance staff, telephone installers; research and evaluates all equipment requirements, purchases of all office furniture and supplies; organize, expedite and follow through on paper flow, such as purchase requisitions in the transition of the Internal Audit-Corporate to the Houston office.

Performed monthly test calls on the ethics hotline and monitoring of quarterly hotline activities

Conducted testing for Quarterly Monitoring Program over Related Party Activities

Setup travel for department and submit expense reports for the IA team

Setup incoming contractors in the Passport Portal which is used for granting system physical access

Submit Team Tracks requesting any accesses required for staff and contractors UT MD Anderson Cancer Center Houston, TX Administrative Assistant III Mar 2000 – Apr 2009

Provided administrative support to the Head of the Division of Cancer Medicine (DoCM) and functioned as Grand Rounds Coordinator for the Division.

Maintained calendars for the Vice President/Medical Director of Business Affairs

Scheduled and alerted all departments of routine meetings

Was responsible for the preparation and maintenance of highly confidential documentation

Kronos Timekeeper

Assisted with the organization of seminars, lectures, and created brochures for the Physician Assistant Program

Assisted in maintaining patient files and handled patient’s incoming calls; monitored VP’s clinic schedule to prevent conflicts

As of June 2002, I was assigned to the Division of Cancer Medicine (DoCM) Fellowship Program as program coordinator.

Was responsible for quarterly meetings with fellow/mentor/preceptor/committee members; set up monthly meetings for each of the 37 fellows and their respective committee members for the Fellowship Program.

Attended meetings and met with the Fellowship Committee quarterly; responsible for Observers/Visitors/Elective rotations for DoCM from the initial request to the culmination of visit.

Collected and sent applications and related documentation by contacting the appropriate departments, as well as physicians for the approval of visits and timelines

Appointed Observers or Elective Rotation participants; orientated visiting medical interns and delivered their educational experiences to the department; assisted with the recruitment process; monitored e-mails for inquiries regarding requests for applications; forwarded applications; maintained table of interview dates; handled special projects such as catering request, check requests and ordered supplies.

In March 2003, due to office reconstruction, transferred to the Department of Genitourinary Medical Oncology (GU) as an Administrative Assistant.

Provided support to the Department Chairman in the absences of the Executive Assistant, Department Administrator and the Assistant/Associate Professors for the department.

Prepared of protocols, manuscripts, grants and abstracts for submittal

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Created and organized presentations and lectures using PowerPoint

Maintained Physicians Referral Systems accounts

Managed, scheduled and confirmed all meetings

Scheduled and prepared travel for executive staff and physicians

Coordinated and organized events for the department; such as the GU Melvin Samuels Lectureship, GU Awards breakfast, GU pharmaceutical activities, etc.

Served as backup in the absence of departmental support staff Office of the Attorney General Houston, TX Administrative Technician IV Sept 1991 – May 1999

Provided full executive secretarial and supervisory support to management

Administrative responsibilities extended to the preparation of highly confidential/sensitive documentation and correspondence

Handled personnel transactions and employee requisitions

Served as employees’ benefits coordinator

Involved in recruiting/interviewing/testing/hiring/training/supervision of non-management level support staff

Responsible for all phases of office start-up operations; preliminary contact liaison with electricians, carpenters, maintenance staff, telephone installers; researched and evaluated all equipment requirements, purchases of all office furniture and supplies; organized, expedited and followed through on paper flow, such as purchase requisitions

Coordinated travel arrangements for all 24unit staff members

Served as liaison for the volunteer program and safety officer

Processed child support payments for the unit field office

Assisted in the preparing and packaging of child support orders for court

Assisted Child Support Officers (CSO) with the overflow of walk-in customers

Official timekeeper for the unit field office

Houston Community College Houston, TX Adjunct Business Instructor Aug 1990 – Dec 1993

Instructed business courses such as: all levels of Typing, Introduction to Computers, Shorthand, Certified Professional Secretary, Introduction to Business, Legal Terminology, Wordprocessing, Database Management, Introduction to Accounting and Introduction to Windows.

EDUCATION

Wiley College; Marshall, TX; Bachelor of Arts in Business Administration; Majoring in Office Administration, 1987

(graduated Cum Laude)

COMPUTER SKILLS

Knowledgeable in Microsoft Office - Microsoft Office Excel, Word, PowerPoint, Access, Publisher, Outlook, Visio, Kronos, PeopleSoft, One Drive, ADP, SAP, SharePoint; Synergy, Adobe Acrobat PROFESSIONAL CERTIFICATE

Access to SHRM (Reference and Guidance for HR)

Six Sigma Yellow Belt

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