Joni Koch – Project Management Professional

*** *** ***** *****, *******, NC 27527: adm5nq@r.postjobfree.com, 614-***-****

Professional Summary

Dedicated Project Manager (PMP certified) with a passion for software development and IT management and also enjoy working in various industries including Insurance, Mortgage Banking, Banking and Pharmaceutical. With over 15 years-experience as a Project Manager I have learned to apply project management techniques to any industry without having any prior knowledge.

Strong track record for delivering projects on time and within budget. Have successfully delivered migrations, conversions, IT upgrades and software innovations and installations in various industries effectively using the PMP process and utilizing project resources along with subject matter experts to drive decisions and resolve issues.

Confident in my ability to create and drive a project schedule to and through each milestone and to effectively communicate the project progress to all stakeholders placing a high value on transparent communication and resolving to do so on every project.

Committed to continuous improvement and contributing to the team success for the overall health of the company. I respect the governance structure and assure project and team compliance.

Certifications

Project Management Professional – PMP

Certified Scrum Master - SCM

Scrum Fundamentals Certified – SFC

Six Sigma – Yellow Belt

Supervisory and Interpersonal Skill: Achieved Expert rating

Management & leadership skills: Planning & execution: Achieved Proficient rating

Communication Skills: Proficient rating

Technical Skills

Agile Methods, PMP Methods, Microsoft Office Suite, MS Project, Visio, Clarity, Workbench, TAMS (inventory system), EURC (end user request system), ITSM (ticketing system), MYCIMS, Outlook, Communicator, Office 365, JIRA, Microsoft Project Server

Education

·Major: BS degree in Business Administration from the University of Arkansas

·Teaching Associate from University of Texas at Dallas

·PMP Certification

Skills and Experience

SKILLS

SDLC, Waterfall, Agile, cost management, scope management, quality management, communication management, stakeholder management, schedule management, risk management, resource management, integration management

EXPERENCE

Experience in SDLC/Waterfall/Agile, executed Programs with multiple projects, performed conversions, monitored migrations, organized project resources, planned and presented project kickoff material, gathered and documented requirements, developed testing strategy, closed projects and finalized lessons learned, documented and monitored scope, monitored, developed change control management documents, provided customer service support, Quality assurance audits

Job Experience

COMPANY NAME NOT APPLICABLE JAN 2020 - CURRENT

·Successfully renewed my PMP certification November 7, 2020. Certification is valid until November 7, 2023.

·Achieved Scrum Master Certification achieved 2/2021. Certification valid until February 2024.

·Acquired a Six Sigma Yellow Belt March 2021 – No expiration date.

PROJECT MANAGER NC DEPARTMENT OF REVENUE, JAN 7, 2019 – OCTOBER 15, 2019 RALEIGH NC

·Achieved successful implementation and upgrade to fraud detection system used by the state government providing a 30% increase in productivity for detecting fraudulent tax returns.

·Managed vendors from SAS and kept the project 100% within budget.

·Managed and tracked all issues, risks, communication, stakeholders to maintain steady forward movement of the installation.

PROJECT MANAGER, BIOGEN, JULY 2017 TO JULY 2018 – RTP NC

·Effectively led the team in installing software changes to the error detection software used to

·Tracked the cleanup of the storage files by researching origination points, owners, and validity. Data files that were no longer needed were removed by the technical teams.

·Built communication channels for V-Sphere 5 migration to V-Sphere 6.

·Managed and reported on changes to the project scope, and project schedule by tracking day to day activity and using earned value formulas to determine impacts to schedule and cost.

·Managed relationships with internal clients as it related to the current project.

PROJECT MANAGER, FIRST NATIONWIDE: AUGUST 2014 TO NOVEMBER 2016 COLUMBUS, OH

·Agile processes were followed to upgrade features to the Clarity system used throughout the organization. As a project manager provided support to the scrum master with changes to work in progress by helping to track progress. Interfaced with the stakeholders and documented changes made to the original stories. Assisted the team by managing meetings and circulating minutes and listing new assignments when necessary.

·Created, updated and tracked schedules using the project server to include tasks from various assigned projects.

·Using the waterfall process, led the upgrade and implementation of the DLP (Data Loss Prevention) in the infrastructure of the insurance environment. Overcame issues interfacing with the SMTP files and an associated upgrade occurring simultaneously with the DLP project. Coordinated issue resolution with team members from both projects. Project budget was tracked using Clarity and Workbench. Monthly reconciliations were required.

·Managed teams responsible for upgrading Microsoft applications from 3.0 to 12.0. These projects resulted in four successful upgrades to the application within two years.

·Worked to breakdown these large complex project requirements into smaller more manageable tasks that can were scheduled and tracked identifying leads and lags in the process and reporting issues when tasks drifted off track.

PROGRAM MANAGER, JPMORGAN CHASE: JUNE 2009 TO JULY 2014 – COLUMBUS, OH

·As the Program Manager, conducted an extraordinarily successful data center migration project from initiation to closure. 30 groups, including LOB teams and technical resources, reported to the program office providing application preparation updates to migration planning and testing. Responses from teams were incorporated.

·Received work breakdown structures from each team and incorporated their process, project, and timeline details necessary to develop a valid project milestone with estimated dates for completion. The milestones were used to develop details for the schedule.

·As a Project Manager coordinated the installation of security applications for V-Sphere servers located throughout the country and internationally. Systems such as tripwire, multi-factor authentication and active directory have been included in the projects assigned.

·As a Project Manager worked with both the technical team and the application teams to upgrade applications to new versions by building out systems, layering in infrastructure software, testing the system when adding the applications, and completing final tests and acceptance from owning team. Projects ranged from $50,000 to $200,000 budgets tracked by the team.

·During the migrations, lead the teams in successful quality audits before migrating final products.

·Insured that project decisions aligned to Chase’s overall organizational culture and values.

·Worked in a rapidly changing environment overseeing product changes to tax, insurance, and deposit applications. New features made to application software for teller machines were installed following the SDLC process tracking requirement collection, feasibility studies, design testing, deployment, and maintenance.

Honors and Activities

·JPMorgan Chase Enterprise Computing Services 2005 In recognition of your dedication and flawless execution of the Strategic Data Center Migration.

·Lomas and Nettleton critical project installation.

·Lomas and Nettleton recognition for zero absent days from work 1997.

·Girl Scout - Best Camp Director.

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