Please read CV
Resume:
Debra Little
adm52v@r.postjobfree.com
I work well with others or on my own.
good communication skills, high attention to detail, good time management safety awareness and organizational skills.
I have had a lot of experience in many different types of jobs. I worked in a sawmill for 21 years prior to moving to the UK.
I enjoy learning new things and are a avid reader.
#readytowork
Work Experience
Admin Assistant
Giere's Waste - Terrace, BC
August 2017 to March 2020
I worked anywhere from 24-36 hours a month, filing, entering data, billing, banking, and other administrative duties as needed.
I keep the client list up to date and ensured all staff had an updated copy.
Receptionist/Administrative Assistant
The Northern Inn - Terrace, BC
February 2015 to February 2017
I was the first point of contact. Checking clients in or out of their room, taking payments by credit card, debit card, cash or direct billing to a company.
I worked the night shift and did security checks throughout the building.
Did the night audit, cleaned the lobby, the desk area, and made sure that all public areas were clean and tidy. If there was laundry left from the previous day I did it. I made a list of rooms that were stays or check out for the chambermaids.
Warden Cover/ Administration
BDS Northern/Housing - England
December 2013 to April 2014
Housing 21
I assisted residents with any questions or problems I could handle. I had to correspond with health care officials, nurses, and family of the older tenants. Archiving, document shredding, general administration duties.
Office Manager/Administrator
Self Employed - London
January 2011 to February 2013
Lifecote UK/ Best To Build
Damp remediation and Construction
First point of contact for clients or potential clients and listened to their damp or mold issues, made the decision whether to give advice or book an appointment for the surveyor to go investigate. Entered all data on clients or potential clients, and followed every stage of the work. Spoke to clients to ensure the job was going well. Updated diaries for appointments or meetings. Dealt with all the emails and mail.
I was responsible for helping to close sales and take payments. Passed any complaints that I couldn't deal with on to the manager if needed. I organized all the accounts and so surveyors knew at a glance the status of all the jobs this helped to ensure the clients' work was completed on schedule. Potential clients who were undecided or not yet ready to have work done were called once a month unless given a date to call.
Platform Assistant
Southern Railway - Three Bridges
October 2008 to November 2010
I had to deal with a lot of issues from upset passengers, late trains, lost property, travel information but most of all the safety of everyone on the platform and ensuring trains went out on time. I also had to keep the station platforms and washrooms clean.
Rent Account Administrator
Southern Housing Group - Horsham
June 2003 to September 2008
Managed a set of accounts some were in arrears I arranged repayment agreements and advised of possible court action if not adhered to.
I had to keep accurate notes of all calls, sending out arrears letters, notice of visits from housing officers, social services, or notices of court action.
Dealt with emails and all post queries
I liaised with all levels of management.
Proud achievements:
I got the arrears in a bad area of London to the lowest level they ever were in the history of the housing association.
The last two years I dealt with accounts of the elderly and vulnerable clients. It was very challenging and rewarding.
With the help of the wardens of schems I sorted out the accounts for the elderly and disabled. They were not handled right for at least 2 years, causing some of the older residents stress. (took 11 months of hard work) and I am happy the residents have their accounts sorted. I left the company shortly after that very proud I helped so many.
Education
First Aid in First Aid level 1
Terrace, BC
September 2019 to October 2019
Business management in Office administration
Lewisham College
June 2010 to November 2010
College in Business Administration
Vision to Learn College - London
February 2009 to March 2010
College in Office administration
College of New Caledonia - Terrace, BC
1978 to 1979
General education
Caledonia High School - Terrace, BC
September 1967 to 1970
Skills
• Front Office
• Reception
• Customer Service
• Customer Support
• Call Center
• Computer Literat (10+ years)
• Microsoft Office (9 years)
• Filing (10+ years)
• Data Entry (10+ years)
• Database Management (9 years)
• Safety officer job (10+ years)
• Kitchen assistant (10+ years)
• Billing
• Administrative Assistant
• Accounts Payable
• Microsoft Excel
• Outlook
• Word
• Clerical
• MS Office
• Organizational Skills
• Front Desk
• Inventory
• accounting
• Scheduling
• Time Management
• Sales
• Excel
• Office Management
• Accounts Receivable
• Microsoft Outlook
• Bookkeeping
Certifications and Licenses
October 2019 to October 2021
Forklift / Telehandler training
Level A CPR
November 2019 to Present
St John's Ambulance training
Industrial First Aid level 1
November 2019 to November 2022
Emergency First Aid for industry.
Lock Out Training
November 2019 to November 2021
Lock out procedures training.
Worked in a sawmill for 21 years, I was always safety aware and always followed all lock out procedures
WHMIS 2015 Training
November 2019 to November 2021
Had previous experiences with WHMIS in a few of my previous jobs.
Confined Space ticket
November 2019 to November 2021
PPE training/ ticket
November 2019 to November 2021
PPE was well known to me as I worked in jobs where safety was number one.
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