SUMMARY
**+ years of initiating and delivering sustained results and effective change for private, corporate and government organizations across a wide range of industries including military operations, incentives & rewards, supply chain and services, industrial demolition/abatement, metals recycling and manufacturing. Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and profitability – both as a leader and expert consultant. Strong technical and tactical competencies in program/project management; operational design, implementation and management; quality & continuous improvement, strategic planning, employee engagement and development, building internal/external alliances and adaptive leadership.
PROFESSIONAL EXPERIENCE
Director, Quality & Productivity Improvement Sep 2015 – Present
Coosa Composites
Developed, established and manages a corporate quality assurance system and culture that promotes customer satisfaction and positive impacts to the financial performance of Coosa Composites. Leads the organization through continuous improvement efforts and defect reduction initiatives to establish an effective Quality Management System (QMS). Revived an ailing organizational culture and diminishing employee morale through exemplifying teamwork and selfless service, driving employee engagement and development, providing purpose, direction and motivation to manufacturing supervision/personnel while cumulatively maintaining a counterbalance of discipline, ethics, adherence to organizational standards, task orientation and strategic focus.
Planned, authored, implemented & maintains an ISO compliant Quality Management System
Flawless audit/inspection track record with third-party, quality management certification agency
Substantially improved (30%) and stabilized productivity while eliminated defects/waste through establishing clear & concise work instructions, SOPs, process improvements and a proactive, continuous improvement-focused organizational culture
Eliminated administrative inefficiencies by streamlining processes and leveraging info-tech tools and applications
Engineer, project manager and administrator of ERP database application, providing executives, managers and supervisors with one-stop performance insights, on-demand data visualizations, dashboards and reports, automated workflows, real-time data and resources
Project/Special Operations Manager Sep 2012 – March 2014
MCM Management Corporation
Co-managed a mega-scale, industrial demolition project in Baltimore, MD. Oversaw numerous sub-projects to include: ferrous and non-ferrous reclamation, processing, accountability, sales and logistics, site security and theft prevention, labor force recruitment and relationship management, key partnership development and community relations, equipment sales and marketing and talent recruitment.
Planned, executed and managed project’s non-ferrous reclamation operation ($4M annual)
Supervised 30+ demolition personnel across 3,000 acres of industrial complex
Developed, maintained and managed project analytics, reporting
Streamlined the field security strategy; reducing operational cost by 50%
Provided leadership and support to project management peers and colleagues
Organized, led and executed company's Recruit Military initiative
Leica Microsystems/Danaher Corporation
Sr. Data Analyst May 2012 – Sep 2012
• Developed analytics and performance dashboard for field operations, management and executive teams
• Provided expert service, support and practical solutions concerning organizational data management and analysis
• Automated routine data tasks and operations; eliminating manual extraction, scrubbing, formatting, graphical representation, and distribution
Cardinal Health
Business Analyst May 2011 – May 2012
• Led team training in enterprise systems and MS Office applications
• Automated routine data tasks and operations; eliminating manual extraction, scrubbing, formatting, graphical representation and distribution
• Hand-picked by department manager for new specialized team of analysts
Marketing Innovators Intl.
Program Manager Feb 2009 – May 2011
• Successfully led multiple program implementations and enhancements
• Converted client ideas, concepts and designs into detailed program requirements and business rules, allowing IT to accurately design and execute the UX/UI, functionality, and overall effectiveness of the program objectives
• Managed day-to-day client requests, demands and change orders
Cardinal Health
Sr. Database Analyst Jul 2007 – Feb 2009
• Led cross-functional teams through annual data and pricing update project for entire medical segment
• Served as mentor and teacher to fellow team members regarding all database projects, training and initiatives
• Assisted transition team in capturing roles/responsibilities, job functions and descriptions during the Database Group relocation to Dublin, Ohio from Chicago, IL.
United States Army
Infantry Sergeant - Recon/Surveillance/Target Acquisition Feb 2002 – Nov 2006
• Planned, lead and executed garrison and combat theater operations
EDUCATION/SKILL SETS
University of Alabama at Birmingham, Bachelor of General Studies
Gen. Studies/Business Administration/Management
University of Alabama at Birmingham, MBA
Expected Completion Fall 2021
US Army Ranger School Graduate - Advanced Leadership, Strategic Planning, Grit
Proficiencies: MS Office Suite/Excel (Advanced)/Project/Access/Visual Studio
Languages: Mandarin and Spanish
Visual Basic, Python, SQL