Kristie Mitchell

**** * ****** **, *** ****, Richardson, Texas, 75082 469-***-**** adm4wq@r.postjobfree.com U.S. Veteran/Secret Clearance

Objective

Administration professional with a track-record of delivering top performance, looking to obtain a position as a team-player in a people-oriented organization where I can maximize 10+ years of Data Entry Operation, along with excellent administration support experience in a challenging environment to achieve the corporate goals. Seeking a position that will beneTit from my customer service experience, and positive interaction skills.

Skills & Abilities

· Strong Interpersonal communication skills

· Problem analysis and problem solving

· Organizational skills and customer service orientation

· Data Entry

· Microsoft word, PowerPoint and excel

· Filing, typing, photo-coping, scanning

· Answering multi-line telephone system

· Creating and maintaining conTidential records

· Ordering, receiving, and inventorying supplies

Experience:

Berry Appleman and Leiden July 2019-April 2021

• Handle case action items in START stage. Track all necessary employer/employee information and documentation and purchase orders (PO) before the case is at the stage to be assigned to a legal team.

• Respond to routine queries from clients regarding completing the questionnaire, providing documentation or initiating a PO. Escalate to Manager as needed.

• May identify the type of case that needs to be initiated (e. g. H1, L1) based on the information provided in the questionnaire.

• Open projects in Visa Base/Cobalt. Send out case questionnaires to employees and managers. Update Visa Base/Cobalt with any new employment or employee information as applicable.

• Follow up with non-responsive employees/managers; and escalate and close cases as appropriate.

• Coordinate, assemble, print and organize all incoming case start materials in Sharepoint in an organized and efTicient manner. Create physical Tile, as needed.

• Identify cases that are ready for assignment to legal teams and deliver to Manager. May assign directly to the Legal team

• Respond to routine e-mails and/or phone calls in a timely manner. Seek guidance from the Manager on more complex requests

ES CLERK III HEALTH AND HUMAN SERVICES MAY 2018- JULY-2019

. Schedule Client Appointments

. Verify Client information

. Maintain client records

. Assist clients with Tilling out Health services and beneTits packet.

. Screen, code, and data enter client personal data and other sensitive documents

. Run Data Reports

. Answer inquiries, address issues, and resolve problems and complaints.

. Open, date, sort, and distribute mail.

Data Entry Clerk/FAA/COC Family Endeavors/SSVF October 2016 – May 2018

· HMIS security ofTicer.

. Maintain and update two different HMIS systems for three ofTices.

· Create new client records.

· Enter, exit, and update clients in the SSVF program.

· Communicate with veterans and third-party providers.

· Generate Data Reports for staff.

· Submit Data Reports to the VA Repository monthly.

· Store and secure client information.

· Analyze and correct data entry errors.

· Deliver checks

2

· Manager of the City of Dallas Master Homeless List. WAREHOUSE ASSOCIATE AMAZON NOVEMBER 2015 – OCTOBER 2016

· Receive product using scanners.

· Pull and pack products for shipping.

· Load and Unload shipments from trucks.

LOGISTICS SUPPLY SPECIALIST US ARMY & ARMY RESERVE AUGUST 2009 – AUGUST 2017

· Receive, inspect, segregate, and deliver installation supplies and equipment.

· Operate unit level computers.

· Prepare unit organizational supply documents.

· Maintain and automated system PBUSE.

· Issue, receive, inventory, clean, and keep up small arms.

· Secure and control weapons and ammunition in secure areas.

· Coordinate supply activities.

· Post transaction to organization and installation property books and supporting transaction Tiles. 3

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