Crystal Brown

**** ********* ****, ******, ** *5249 H: 504-***-**** adm4wb@r.postjobfree.com

Professional Summary

Experienced Compliance Analyst/Operations Associate/Cash Management Analyst and have been in this field for over ten years. Experience in driving comprehensive analytical oversight, needs and maintenance. Ambitious and detail-oriented with a good knowledge of banking and compliance regulatory requirements, procedures, and products & testing of control procedures, with a solid track record for ensuring to meet the company internal and external processes. Adapts quickly to challenges and changing environments.

Skills

Excellent communication skills

Database management

Actimize

Banking Products & Services

Report analysis

Project Management

Analytical

Risk management

QC Analyst

Investigations

Investment Management

Sales

Onboarding

Ability to meet strict deadlines under minimal supervision

BSA, AML laws and regulations, FinCEN SAR guidelines, FFIEC, and fraud schemes

Financial and operational reporting

Accounting

Financial Services

SAR Writing

KYC Analyst

MS Office Package

Transactional Monitoring

Customer Service

Work History

Client Relationship Support Manager- Onboarding 08/2018-Current

HSBC USA N.A.- Dallas, TX

US Commercial and Global client KYC initiator & reviewer.

US Commercial and Global New account and existing client onboarding.

Interact closely with other global units including international service teams, Sales, Product Management and other elements of Client Management to ensure seamless client experience.

Initiate and manage Global Referrals using internal bank systems for key banking products including; Payments and Cash Management, Trade and Receivable Finance, and Foreign Exchange on behalf of Relationship Managers.

Compile, submit and follow up on internal information requests required to establish and maintain accounts including KYC.

Develop relationship with clients to obtain information required to ensure completion of Documentation and KYC requirements.

Helping Sales liaise through the KYC process

Liaison between our back office team and our sales team.

Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies

Discount Negative news alerts and reviews.

Perform AML and Compliance related review of account transactions.

Compliance Analyst 03/2015 to 3/2018

Citi Group – Irving, TX

Perform AML Risk and Compliance related audits, reviews & investigations of system generated cases, and new/existing high risk customers and relationships.

Risk Management-Mitigate and reduce risk related to PEPs (Politically Exposed Person) EDD (Enhanced Due Diligence) and CIP (Customer Identification Program) KYC testing and review Develop procedures and controls to streamline AML policies and procedures.

Test, review, monitor, prepare and analyze transactions, records, reports and systems related to compliance and AML regulations.

Ensure consistent and effective compliance with FinCEN regulatory requirements and internal bank policies and procedures.

Responsible for drafting Suspicious Activity Reports (SARs).

Handle and provide final disposition and/or corrective actions plans on alerted cases or issues.

Establishes enhanced due diligence and monitoring efforts for new customers identified as high or moderate using KYC Risk Rating.

Perform/review enhanced due diligence results for more complex and higher risk cases.

Reviewing customer account information and analyzing compiled data to determine if the client poses a risk to the bank.

Complete FinCEN 314(a) request.

Escalating negative information to further mitigate risk.

Following up with lines of business on outstanding information requests.

Interacting with lines of business, other analysts and management daily regarding accounts/customers currently under review.

Money Market Operations, 05/2007 to 03/2015

First Southwest Company – Dallas, TX

Manage all money market, wire, check writing, journal and ACH transactions

Create and test policies and procedures ensuing proper controls are in place.

Assess AML risks and report all suspicious transactions to the AMLCO.

Assist the AMLCO with regulatory inquiries.

Prepares/analyzes and coordinates information for audits

Reconcile and process daily money market fund reconciliations and FDIC trades.

Prepare financial statements

Participate in system projects and enhancements

Understanding of institutional clients like PIV/PHC, Trust, Private, Partnership Firms, Public Listed entity and Collective Investment Schemes - Investment Funds like Mutual Fund, Hedge Fund, Pension Funds etc.

Backup to the ACATS, Mutual Funds, Disbursements, Receipts and New Accounts departments.

Teller Supervisor, 01/2006 to 12/2006

Bank of Texas – Dallas, TX

• Supervised up to nine tellers

• Forecasting cash inflow and outflow

• Ensure compliance with banking regulations, policies and procedures are performed.

• File CTRs

• Trained banking center associates on sales, banking laws and regulations

• Processed onboarding documents for new customers ensuring all CIP, KYC, OFAC, and BSA requirements were satisfied.

• Performed daily opening and closing procedures

• Analyzed month-end reports for operational issues or concerns.

• Handled customer complaints to ensure proper resolutions were accomplished while providing polite and prompt customer service.

Teller/Teller Supervisor, 01/2000 to 12/2005

Regions Bank – New Orleans, LA

• Managed cash drawers, balanced GL's and create and reviewed month-end reports

• Forecasting cash inflow and outflow

• Trained and mentored new employees.

• Implemented procedures to streamline repetitive procedures.

• Assisted Branch Manager to ensure adequate cash inventories for Tellers and ATM.

• Performed branch report and balance sheet reconciliations.

• File CTRs

• Managed and conduct teller evaluations and disciplinary actions.

• Maintained inventory of all negotiable items (cashier checks, money orders, etc.).

• Learned and established a sound knowledge of all banking operations and procedures.

Education

Bachelor of Business Administration: Business Management,

Northwood University - Cedar Hill, Texas

Business Management

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