DONNA FEHLMAN

New York, NY 760-***-**** adm4uc@r.postjobfree.com linkedin.com/in/donna-fehlman/ Producer Client Relationship Management Post-Production Technically savvy Project Manager experienced in producing creative and engaging radio and television campaigns that engage audiences for a variety of Cable TV companies. Excels at client onboarding and training with a proven ability to maintain quality content while meeting deadlines in a dynamic environment. Trusted business partner and collaborator who successfully delivers customized solutions and innovative programs that increase brand awareness and drive engagement addressing the ever-changing market demands. Developed core competencies in:

Project Management

Training and Mentoring

Enterprise Management Systems

Business Process Development

Client Retention

Ad Serving Platforms

PROFESSIONAL EXPERIENCE

FREEWHEEL, a Comcast Company – New York, NY April 2016 – March 2020 Producer

Charged with managing national advertising campaigns for key cable TV clients with diverse work flows and deliverables. Clients include: Cox Communications, Verizon, Mediacom, and Frontier.

Led the post-production team creating and delivering high quality content on time and on budget for national and local level TV spots

Developed an efficient workflow for the team improving asset flow, reducing turnaround time, and making it easier to share information between departments

Partnered with engineering to revamp the marketing tool resulting in a more user-friendly UI

Maintained and managed creative content, graphics, music, and voice-overs on a custom Content Management System and client facing websites

Collaborated with agencies, clients, and internal teams to define project scope, and maintain project documents including timelines, internal processes, and media assets, as well as utilized Zoho, Zendesk, and JIRA for project management

Planned and controlled quality by monitoring media assets and involving the Quality Assurance and Media Operations teams

VISIBLE WORLD – New York, NY November 2014 – April 2016 Account Manager

Responsible for managing client relationships while supporting the producers. Coordinated the monthly billing for Comcast. Assembled weekly client reports for ad trafficking and on-air talent.

Developed the PowerPoint presentation for onboarding new clients and trained them on the online marketing tool

Supported the sales team in meetings and created one-sheets for potential clients

Advised clients while building marketing campaigns and trafficked ads to stations across the U.S.

Monitored trafficking reports daily and problem solved with stations missing ads

Succeeded in retaining clients by surpassing previous expectations and quick problem solving DEFINITION 6 – New York, NY June 2012 – November 2014 Media Operations and Distribution

Worked on a 24/7 news distribution team releasing press releases for over 200 global clients. Operated live broadcasts across multiple sites and satellite feeds. Donna Fehlman adm4uc@r.postjobfree.com Page 2

Produced web pages for interactive press releases, news stories, and other online content through a custom Content Management System

Spearheaded site migration teams and succeeded at meeting deadlines

Published approved content to multiple live sites. Transcoded press content in order to create online press releases with downloadable video and image content in varying specifications

Built and maintained landing pages, managed online assets, created image galleries, and migrated content to updated sites

Managed client relations and became the point person for problem solving

Created a workflow for the team to make delegating tasks and client requests more efficient MEDIAPLACE – New York, NY May 2009 – February 2012 Assistant Video Editor

Compiled and edited programs for clients such as: Harley-Davidson, Metro PCS, and Footlocker. Responsible for logging video footage and file management

Responsible for studio set up of scheduled interviews with visiting artists

Assisted in the casting process for in-store Metro PCS commercials

Sanitized music videos to meet the standards of clients EDUCATION

Bachelor of Arts, Broadcast Electronic Communication Arts San Francisco State University – San Francisco, CA

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