LESLIE BLYTHE
North Atlanta, GA · 404-***-****
********@*****.*** · https://www.linkedin.com/in/leslie-blythe-283043186
Customer Service – Relationship Management – Client Services – Consumer Advocacy
EXPERIENCE
JULY 2017 – PRESENT
CONSUMER ADVOCACY REPRESENTATIVE Lexis Nexis Risk Solutions
Responsible for researching and responding to consumer inquiries requesting information across multiple LEXIS NEXIS products. Our overall objective is to mitigate the potential of risk. Decision making to assess the best path for resolution is either internal or external. Adherence to strict guidelines and appropriate SOP documents is critical to mitigating potential risk. Reports are reviewed for high quality and complete accuracy.
FEBRUARY 2016 – MARCH 2017
PRE-K TEACHER, Akers Academy
Lead Teacher of the Pre-K class. Responsible for lesson plans, grading assignments, keeping order in the classroom, partnering with administrators and peers, teaching the students, and meeting with parents.
AUGUST 2012 – FEBRUARY 2016
SALES CONSULTANT, Chico’s FAS, Inc.
Provided sales consulting for clients to help them find the very best styles for them. Made time to listen closely to clients to understand their needs and partner with them to find appropriate clothing. Participated in all training sessions to help accomplish the sales goals for our store. This was a part-time role (moved back to North Atlanta in May 2014).
JUNE 2002 – SEPTEMBER 2011
ADVISORY BOARD MEMBER, Abundant Life Community Church, Inc. (start-up)
Assisted the Board of Directors with planning and executing on the Senior Pastor's vision for the church. Provided guidance and leadership in the Pre-school portion of the ministry. Worked with the Board to conduct Financial Planning.
MARCH 1995 – DECEMBER 1997
RELATIONSHIP MANAGER, First Data Corporation
Managed Bank relationship by servicing their Merchant Services clients. Cross sold additional services, resolved client inquiries, and partnered with other departments to provide the very best level of services to my Bank Client's Merchant Services Clients.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION, University of Phoenix
BACHELOR OF ARTS, BEHAVIORAL SCIENCES, National Louis University
ASSOCIATE OF ARTS, FASHION MERCHANDISING, The Art Institute of Atlanta
SKILLS
Customer Service
Relationship Management
Client Services
Event Planning
Consumer Advocacy
Sales
Microsoft Office
Organizational Excellence
ACTIVITIES
I enjoy spending relaxing and fun times with my family. Other personal interests include: Fashion, Decorating, Traveling, Mentoring, and Self-Development.
Volunteerism:
West Forsyth High School – Touch Down Club
Eagles Nest Church