KB

KYLA BAHAM

adm4qq@r.postjobfree.com 601-***-**** Hammond, LA 70401

Focused Assistant Manager possesses more than 3 years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit-loss areas. CommiĴed to boosting team morale and driving sales by fostering strong rapport with team members and customers. Product and service knowledge

Sales monitoring

Adobe Creative Suite (Photoshop, Illustrator,

Dreamweaver)

Customer relations

Training and development

Time Management

Retail operations management

Staff training and development

Microsoft Office expertise

Merchandising

Staff development

Graphic and Media Design

Dollar General Hammond, LA

Assistant Manager

05/2017 - 03/2020

Planned and prepared workflow schedules, delegating tasks Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Oversaw team development according to industry service standards to further customer loyalty.

Enhanced sales by implementing merchandising and promotional improvements.

Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.

Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to aĴract and retain top-quality personnel.

Supported sales management initiatives to optimize business development.

Evaluating employee performance and cultivating improvement initiatives.

Directed and led employees, supervising activities to drive productivity and efficiency.

Organized schedules, workflows and shift coverage to meet expected business demands.

Trained team of 10 to deliver outstanding customer service, boosting customer satisfaction ratings

Completed inventory audits to identify losses and project demand. Collaborated with store manager to develop strategies for achieving sales Summary

Skills

Experience

and profit goals.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel. Enforced company policies and procedures to strengthen operational standards across departments.

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Oak Grove High School HaĴiesburg, MS

High School Diploma

12/2016

Education and Training