S.Swathi Priya, Email:adm4pb@r.postjobfree.com

No:36/2 Thaiyappan mudhali street, Contact No:+917*********

Seven wells,

Chennai – 600001.

CAREER OBJECTIVE:

To accept challenges, to shoulder significant responsibilities, to acquire new skills and to use my fullest potential for the mutual of the organization and myself.

EXPERIENCE:

Worked as Team Leader in MMC InfoTech Services (P) Ltd from 1/12/2015 to 31/12/2020in Non voice sector.

JOB DESCRIPTION

Responding to Customer queries

Provide guidance in case of any issues with payments on debit card transaction

Maintain good working relations with various network departments to ensure the scheduling process flows smoothly

Monitor calls and provide feedback

Ensure that pending tasks are followed up regularly and closed without any escalation

SKILLS

Knowledge in MS Office applications

Good interpersonal skills

Meticulous, discipline and possess good working attitude

Able to handle work pressures and adhered to deadlines

Team player with excellent communication skills

Proficiency in multiple languages

Excellent Customer Service Skills

VA LUE ADDED COARSE

SQL

CORE JAVA

MANUAL TESTING

EMBEDDED - IBM RAPTIONAL RHAPSODY

ACADEMIC PROFILE

COURSE

INSTITUTION

UNIVERSITY/

BOARD

YEAR BE

Electronics & Communication Engineering

J.N.N Institute Of Engineering

Anna University

( 2010-2014 )

70.2%

Higher Secondary Education

St.Francis Xavier Anglo Indian Higher Secondary School

Anglo Indian

Board

2010

67%

Secondary Education

St.Kevin Anglo Indian High School

Anglo Indian Board

2008

65%

EXTRA CURRICULAR ACTIVITIES

Attended national level workshop on “Android technologies & its applications” in Chennai Institute of Technology.

Under gone In-plant Training in One Yes Technologies.

Participated in (paper presentation), a national level technical symposium in SSN COLLEGE OF ENGINEERING.

Participated in Hon-e-ken 2013, a national level technical symposium in RMK ENGINEERING COLLEGE.

Attended Entrepreneurship oriented programme in NSIC.

LANGUAGES KNOWN

English

Tamil

Telugu

PERSONAL PROFILE

Name : S.Swathi Priya

Father Name : V.Siva Sankar

Date of Birth : 15 / 11/ 1992

Mother Tongue : Telugu

Nationality : Indian

Religion : Hindu

Hobbies : Reading books,browsing

DECLARATION

I hereby declare the above-furnished details are true to the best of my knowledge.

Place: Chennai Yours Sincerely,

(SWATH IPRIYA.S)

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