Passenger Service Dist

RESUME

SARAVANAN SHANMUGAM

EMAIL ID: adm4oo@r.postjobfree.com

PHONE: +91-887*******

Career Objective:

Looking forward to build a career in the reputed airlines industry to establish as a service professional utilizing my training & skills to ensure that the passenger enjoys a happy & joyful journey. To work in a Challenging environment

where I can put my best efforts and knowledge to reach the respective company’s goals and objectives.

Academic Qualifications:

PTC AVIATION ACADEMY (2021)

DIPLOMA IN AIR TRAVEL MANAGEMENT

DIPLOMA IN AIRPORT AND AIRLINE MANAGEMENT

DIPLOMA IN CABIN CREW MANAGEMENT

Bachelor in English and communication. (2020)

Board of Higher Secondary (2015)

Board of Secondary (2013)

Job Knowledge on the Airport Handling Procedures

Departure

Passenger Check in procedure Domestic and International

BMA

Ramp Handling

To Prepare EZFW (PAYLOAD DOCUMENTS)

Boarding Gate and Gate No show follow up

Special Handling: UMNR / STRECTHER / WHEEL CHAIR Passenger

Assist Denied Boarding Passenger

Preparation of Flight Documents like General Declaration, Passenger Manifest, Passenger Service Manifest which are essential for all the flights

Arrivals

To send arrival MOVEMENT message to the origin station

Special Handling : UMNR / STRECTHER / WHEEL CHAIR Passenger

Assist MHB Passenger and Issuance of PIR and further follow up with Passenger

Post Flight Messages

Movement (MVT)

Load Message (LDM)

Container Pallet Message (CPM)

Passengers special service Message (PSM)

Final Load Message (FNL)

Unit container message (UCM)

Stored container Message (SCM

Strengths:

I would be willing to work any shift.

Willingness and interest in doing hard work with dedication and commitment

Adaptability to work in any kind of work situation.

Respect towards seniors as well as colleagues.

Positive Attitude

Achievements

• RAJYA PURASKAR Award in The Bharat scout and guide Interests:

• Aviation, Music

PERSONAL DETAILS:

Name : SARAVANAN SHANMUGAM

Father Name : SHANMUGAM

Date Of Birth : 12/04/1997

Marital Status : Unmarried,

Religion : Hindu,

Nationality : Indian,

Languages Known : Tamil, English & Telugu.

Address : NO:45, Boardinpet street,

Sholinghur,

Ranipet Dist 631102

Contact : 887*******

Email : adm4oo@r.postjobfree.com

Passport Details

Passport No: U8986854, Expiry Date : 10-JAN-2031

Declaration:

I declare that the above mentioned details are true and correct. Date:

Place: Saravanan Shanmugam

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