Nikki
Rolangco
Email *************@*****.***
Phone +639*********
Location Philippines Bacolod City
Address Rosario st., Brgy.33 Villa Geronga
Bldg. Unit #4
WORK EXPERIENCE
Ubiquity Global Philippines Bacolod City 6100
Customer Service Representative
May.2020 - Nov.2020
Handles customer complaints, disputes and withdrawals of customer, providing information about financial
products and services,making changes to the accounts of customers.
Teletech Inc. Philippines Bacolod City 6100
Customer Service Representative
Jan.2021 - May.20;
Answer incoming calls and provide solutions to the caller’s general inquiries about topics including, but not limited
to, the Immunization Program, requirements, enrollment process, eligibility.
EDUCATION
University of Negros Occidental - Recoletos Philippines Bacolod City 6100
Marke’
19 Management, BSBA
SKILLS
Tech Savvy -
high level of
comfort with a
range of
technologies
and using them
simultaneously -
phone systems,
databases,
software
appli
ations, etc.
Possesses
excellent verbal
and written
communication
sl
Is (technical,
and non-
technical)
Have a
professional
positive attitude
and work ethic.
Ability to mul
task effective!
pI
managing
assigned tasks in
ing and
a timely manner
LANGUAGES
English
Tagalog