PRACHI KHANSLI

Mobile: +91-995*******, +91-958*******

E-Mail: adm4kq@r.postjobfree.com

Aspiring for challenging assignments which offers me to grow with an organization of high repute.

PROFILE SUMMARY

Solution finder; Enjoy finding a solution and establishing a long-term, loyal customer base by identifying the customer needs & fulfilling them to ensure higher level of customer satisfaction & to create a brand image of the company.

Young & dynamic professional with experience in Customer Service & PR Management.

STRENGTHS

I am responsible, smart working and always ready to work with dedication.My interpersonal skills and will power contribute in all possible ways to achieve the objective.

PROFESSIONAL COMPETENCIES

Effective interpersonal & Communication skills.

Great team worker with effective team & time management.

Ability to execute PR skills under unavoidable circumstances and maintain great customer relationship.

ORGANISATIONAL EXPERIENCE

Apr’19 to Apr’21: Front Office Executive– Centre For Sight

Key Responsibility Area:

Register patients according to established protocols.

Assist patients to complete all necessary forms and documentation including medical insurance.

Ensure patients information is accurate including billing information.

Inform patients of medical office procedures and policy.

Maintain and manage patient records.

Move patients through appointment as scheduled.

Answering incoming calls and deal with inquires.

Collect co-pay and payments.

Report statistics as required.

Schedule hospital admissions, tests, scans and outside appointment for patients.

Obtain external medical reports as required by medical professionals.

Respond and comply to request for information.

Safeguard patient privacy and confidentially.

Jul’18 to Dec’18: Teller- IndusInd Bank

Key Responsibility Area:

Serves customers by completing account transactions.

Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals and recording night and mail deposits.

Answers questions in person or on telephone and refers customers to other bank services as necessary.

Reconciles cash drawer by proving cash transaction, counting and packaging currency and coins.

Maintains supply cash and currency and turns in excess cash and mutilated currency to head teller.

Contribute team effort by accomplishing related results as needed.

Jan’17 to Feb’18: Career Counselor- Mega Tech

Key Responsibility Area:

Provide career counseling and career development sessions for graduates.

Develop career services programs that will help student in exploring and planning career options.

Work with students on their needs for career development.

Conduct training, workshops, lectures, presentations, and other events to develop career planning and employability skills for students.

Coordinate with academic advisors to help students in making career choices based on their academic majors.

Maintain a database of student academic and employment records.

EDUCATION

Secondary School

C.B.S.E

2011

Senior Secondary School

C.B.S.E

2014

Bachelor’s Degree

University of Delhi

2017

Info Edge Certification Course

NIIT

2017

MBA(HR)

SMU

Pursuing (Last Semester)

PERSONAL DETAILS

Date of Birth : 29th Sep 1996

Nationality : Indian

Languages Known : English & Hindi

Hobbies : Reading Books

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