CURRICULUM VITAE OF KIMBERLIN JANSSEN

OBJECTIVE

I’m a highly resourceful, flexible and innovative individual who possesses a considerable amount of knowledge regarding administrative and office procedures. I’m a quick learner who can absorb new ideas and I’m experienced in co-ordinating, planning & organising a wide range of administrative duties.

I’m an excellent team player with a proven ability to work pro-actively in a complex environment. Right now I’m looking for a career enhancement opportunity with a company that will allow me to develop my skills and potential. PERSONAL DETAILS

Surname: Janssen

Names: Kimberlin Celest

Identity Number:

191***********

Date of Birth: 14

December 1998

Gender: Female

Marital Status: Single

State of Health: Excellent

Nationality: South African

Population Group: Coloured

Religion: Christian

Criminal record: None

Address: 455 Capricorn Street, Cassim Park

Email; adm4i8@r.postjobfree.com

Phone Number: 067*******

EXPERIENCE

PAS Attorneys

Debt Collector Call Centre Agent _ March 2019 –September 2019 I was responsible for dealing with all aspects of litigation focused debt:

Advising debtors of possible consequences of non-payment

Communicating with debtors via telephone,email and consultation

Reporting any fraudulent activity to manager

Investigating claims for financial difficulties

Making enquiries to trace the whereabouts of defaulters

Handling a variety of customer service calls

Ensuring all contacts and files are updated to chase up on outstanding debts

Knowledge about compliance procedures for relevant Financial Services Law

Initiating and negotiating final settlements as necessary within agreed guidelines

Collecting outstanding monies

Coming up with solutions

Making up to 60 phone calls per day to chase up on outstanding debts

Conducting research on behalf of managers and other departments at the office

Supporting other departments

SKILLS

Microsoft Office

Negotiating

Team work

Emotionally intelligent

Driven

Filling and Archiving

Consultation

English & Afrikaans (verbal and

written)

Typing

Data Entry

Organised

Document Management

Office Procedures

EDUCATION

Name of Institution

Hoerskool Ermelo

University of South

Africa (Unisa)

Year

2017

2021- In progress

Qualification

Matric

HC in LAW

Major Subjects

English

Afrikaans

Tourism

History

Maths

L.O

CAT

REFERENCES

Jaycee McKenzie -076*******

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