TRACY KEMP

** ***** ****, *****’s Hill, ****

Contact: 083-***-**** Email: adm4fs@r.postjobfree.com

I am extremely motivated, organised and enthusiastic and I love nothing more than pre-empting and meeting needs to enable people and processes to work at their best. The majority of my career has been spent working in administration, using my strong time management and prioritisation skills and my excellent attention to detail and procedures to support organisations and people to flourish. Over the past 25 years I have dealt with a vast array of stakeholders and I have excellent verbal and written communication skills and customer service care. I am proficient in using Microsoft Word, Excel, PowerPoint, Outlook and social media channels and am quick at learning internal software systems.

I am a team player and a generalist and I love tackling a variety of jobs, all at the same time! I bring loyalty, harmony and order to every organisation I work for and am ready to hit the ground running.

CAREER HISTORY

BSN MEDICAL (PTY) LTD: April 2003 – February 2020

A global leader in the worldwide healthcare market Position: Tenders Administrator & Marketing Assistant In April 2003, I took a temping position in Customer Services and Reception. Less than a year later they rewarded my diligence and hard work by making my role permanent and in 2006 my skills were further recognised as they promoted me to Marketing Assistant. The role evolved in line with my learning skillset and for 14 years I juggled the role of Tenders Administrator with that of Marketing Assistant.

Key responsibilities included: Creating gazetted quotations for KZN Provincial Hospitals and full responsibility for overseeing all Gauteng region quotations including web collection of quotations from hospitals; all liaison with distributor representatives; tender prioritization and diary control of closing dates for submission of quotations; undertaking checks on stock levels and pricing; arranging delivery of quotes and collection of samples; order tracking; and dealing with hospital queries.

The marketing side of my role involved: Booking all travel arrangements; sourcing and booking conference venues; creating and printing name badges and conference materials; couriering all printed delegate materials and exhibition items to venues; full responsibility for catering requirements; raising purchase orders and invoice reconciliation. Achievements: Over the 17 years working for this organisation, I fine-tuned my customer care skills, dealing with a diverse array of clients and facilitating relationships with the various hospitals. I implemented many procedures which are still used today including systems to track submitted tenders and file documents efficiently.

MAGNA-THOMSON INTERNATIONAL MOVERS: May 1998 – March 2003 A leading removals company offering domestic and international services with offices in Johannesburg, Durban, Cape Town and Pietermaritzburg Position: Internal Sales Administrator

Starting as a Receptionist, I was quickly promoted to the role of Internal Sales Administrator, which I undertook for almost 5 years.

Key responsibilities included: Diary control for two senior members of staff; booking removals appointments and time-management throughout the removals process; dealing with clients overseas and domestically; creation of quotations including dealing with exchange rates; generating reports and providing a weekly update to senior managers; and organising all insurance paperwork for international removals.

Achievements: I began this role as a receptionist and over 5 years I worked my way up to a role where I worked independently using my initiative and handled a large amount of pressure. I consistently received referral letters of thanks from clients praising my customer care and efficiency and recommending the business based on that. LEE BOTTI & ASSOCIATES: February 1996 – April 1998 A recruitment agency specialising in Supply Chain and Logistics industries with offices in Durban, Johannesburg and Cape Town

Position: Receptionist & Office Administrator

My entry into the working world began as a Receptionist and Office Administrator for a recruitment agency.

Key responsibilities included: Full responsibility for the administrative side of the recruitment process, which included writing and placing adverts; handling all candidate responses; setting up appointments with consultants and undertaking full diary management for consultants; typing CVs; sending out offer letters and tracking responses as well as undertaking all reception and switchboard duties.

Achievements: By the time I left this role I was a multi-tasking expert. EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS

• 1996: Intec College: Introduction to Psychology modules

• 1995: Intec College: Child Day Care Provider course

• 1995: Working World College: Complete Secretarial course including Advanced Word, PowerPoint, Excel, touch-typing and speed development

• 1993: Mowat Park High School South African Matric pass (English, Afrikaans, Biology, History, Typing & Speech and Drama)

ADDITIONAL INFORMATION

• Excellent references available on request

• Hold a clean drivers’ license

• Available immediately

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