Administrative Secretary Resource Manager

CURRICULUM VITAE

Name: Issa NIANG

Address: Kalaban Coro ADEKENE, Bamako - Mali

Phone: +223-**-**-**-** / 93 33 22 64

Email: ******@*******.**

Resume:

Bilingual English - French and versatile, I’m a Sales Manager Assistant with eight years of experience in Sales and Marketing. I have proven track record by working with teams to achieve goals, increase revenues and advance business sales.

Professional experiences:

Since 2018: Sales Manager Assistant, Itel-Mobile Department, Carlcare Technology ML SARL

Prepare weekly orders of our distributors from HQ in China;

Record sales and delivery of products;

Control and follow up the sales in the sale network;

Collect sales and purchase invoices to the finance department;

Support data collection and trend analysis from wholesalers;

Negotiate contracts with our national distributors for exporting goods;

Negotiate company’s tenders;

Set monthly and annual sales target;

Ensure respect of sales strategy of the company;

Recruit, train and manage sales team;

Report and archive monthly works of the department.

2015 to 2018: Sales and Marketing Assistant Manager, Tecno-Mobile Department, Carlcare Technology ML SARL.

Monitored and evaluated the customer growth;

Planed strategy for launching new product in market;

Formulated strategic marketing and operational plan for the development of the company;

Organized and animated promotional events for new products and unsold products;

Organized advertising campaigns to make known the new product of the brand in the market;

Participated nationals and regionals exhibitions and fairs;

Answered free questions;

Provided advice and customers orientation;

Played the advisory role and support for customers on all relevant questions to the products;

Conducted market research for insight company expansion in the West African sub-regional markets;

Developed and managed the competitive intelligence techniques;

Coached, mentored and conducted weekly training for sales and marketing team;

Supervised sales and marketing team and present weekly, monthly and yearly works reports of the department.

2013 to 2015: Sales and Marketing Agent and Translator/ Interpreter, Tecno-Mobile Department, Carlcare Technology ML SARL.

Wrote, edited and translated various documents (conventions, partnership contracts, radio spots, etc. ...) in English - French and vice versa;

Ensured translation for customers, visiting partners and guests in French, English, Bambara and Fulani;

Assisted the organization of advertising campaigns to make known the new product of the brand in the market;

Assisted the Organization and animation of the promotional events for new products;

Managed the Facebook, Instagram and Twitter page of the brand;

Charged of purchasing the company’s needs.

Academic training:

2012 - 2014 : MS in International Relations and Diplomacy at the Institut des Sciences Politiques, Relations Internationales et de la Communication (ISPRIC) - Bamako.

2008 - 2012: MS in English at the University El Hadj Lakhdar of Batna - Algeria.

Professional Trainings:

Training in procurement with Disaster Ready.

Training in Humanitarian logistic with IDH (Inverstir Dans l’Humain International-Mali).

Training in Management: with Swiss e-learning Institute.

Leadership training and conflict management: with Jeune Chambre International (JCI) and Amnesty International.

MS Office Applications: Excel, Outlook, PowerPoint, Word, Photoshop, Access...

Driving license: category B.

Officials Languages spoken:

Language

Writing

Oral

Understanding

French

Very good

Very good

Very good

English

Very good

Very good

Very good

Arabic

Basic

Basic

Basic

Professional Skills:

Sales, marketing, negotiation and customer service techniques mastery;

Budgeting and finance;

Customer relationship management, assessment and analyzes;

Data management;

Conflict resolution;

Supervision and team leadership;

IT management, physical and stock analysis;

Data management;

Organized;

Sense of listening and oral communication.

Interests and hobbies:

Social Activities:

Member of Association des Éleves et Etudiants Ressortissants de Gavinané (AEERG) Nioro du Sahel.

Administrative Secretary of Association Sportive et Culturelle des Rossoneri Maliens (ASCRM).

Entertainment: reading, news, internet, sports, travel, music.

References:

For more information, please contact:

Douga Koita : Ex Human Resource Manager ; Carlcare Technology ML SARL ;

Tel : 75 00 50 07 ; E-mail : *****.*****@*****.**

Sidy Diallo: Human Resource Manager Assistant; Carlcare Technology ML SARL;

Tel : 79 28 98 76 ; E-mail : *************@*****.***

Boubacar Diarra: Human Resource Manager Assistant; Carlcare Technology ML SARL;

Tel : 95 25 40 68 ; E-mail : ****************@*****.***

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