PROFESSIONAL SUMMARY:
Over ** years of experience, the last 14+ years in SAP consulting
Certified in SAP S/4 HANA Sales 1610
Experienced in SAP Implementation, roll out, enhancement & production support projects across various industries
Good exposure to ABAP & Webdynpro debugging and knowledge on building portal using SAP Webdynpro and Neptune
Expertise in leading projects with cross functional teams across various technologies to fulfill business needs
Effective communicator and relationship builder, experienced in handling clients of different cultures across the globe
Proven ability in leading a team, excellent leadership, coordination and client management skills
Experienced in formulating design & implementing end to end solutions in SAP Sales & Distribution and Logistics execution from information gathering to post go live support
Experienced in analyzing complex business problems, requirements, conducting workshops and formulating them into system design solutions, prototypes and prepare system blueprints
Highly skilled in preparing conceptual, detailed design documents and presenting to IT and non-IT stakeholders
Ability and experience in writing detailed, complex and clear functional specifications to enable technical development
Skilled on configuring SAP systems for order to cash processes and modifying standard system using user exits, custom programs, function module, BAPI and BADI’s
Exposure and knowledge in integration of various modules with SD & LE like MM, FICO, WM
Good exposure and knowledge in designing several types of inbound and outbound interfaces using flat file, RFC’s
Experienced in planning, organizing, executing and supporting Integration testing, User acceptance testing, Regression testing and performance testing from scenario listing to sign off
Provided custom solution to handle Post ship fraud cases which saves Approx. 9 M USD per year on an Avg
EXPERIENCE DETAILS:
SlNo.
Organization
Designation
Joining Date
Relieving Date
1
Infosys Limited
Lead Consultant
Aug 2008
Till Date
2
Keane (India) Pvt Ltd, Bangalore, India
Technical Leader
Aug 2006
Aug 2008
3
Godrej & Boyce Mfg. Co. Ltd.
Senior Executive
July 2004
July 2006
4
EKL Appliances Limited
Secondary Sales Executive
Apr 2003
June 2004
SAP EXPERIENCE
PROJECTS HANDLED IN INFOSYS
Client: Apple Inc (Apr 2013 – till date)
1.Apple Inc. – Trade-In phase 2, Ehancement, Cupertino, CA
2.Apple Inc. - Shipment Exception Mgmt – Neptune migration, Cupertino, CA
3.Apple Inc. – Apollo19 Watch, Cupertino, CA
4.Apple Inc. – Trade-In phase 1, Cupertino, CA
5.Apple Inc. - Athena Post Ship Fraud, Implementation, Cupertino, CA
6.Apple Inc. - Shipment Exception Mgmt, Implementation/Roll out, Cupertino, CA
7.Apple Inc. – iUP: Phone Upgrade, Implementation, Cupertino, CA
8.Apple Inc. – iRecon: AOS Chargeback, Implementation, Cupertino, CA
9.Apple Inc. – Buy/Sell, Implementation, Bangalore, India
Responsibilities:
Led the project team for all the projects
Worked on all phases of from beginning with Project preparation, till Go Live & Support
Actively participated in the Requirement gathering during the project preparation level with coordination from team members & Business owner from operations team
Worked with key business users to determine the scope of transactional data requirement with current business processes & Documenting AS-IS analysis for Sales and Customer Service processes
Carried out the Cost-Benefit analysis for SAP implementation and its impact on business.
Created requirement specification document for the functional and technical changes required.
Configured Organization structure, pricing, Customizing and creation of various sales document types, delivery documents, billing and invoice
Conducted unit and integration testing and created testing documents such as test cases and scenarios in Dev. & QA environment
Review of the configuration set up on a task based activities, Weekly status calls with Team Leads and Client stakeholders
Track Project Risks, Issues, Action items and Decision items on a day to basis
Develop and administer support documentation and provide training and coaching to end-users.
Integration challenges & risk mitigation between SD, FI/CO and MM
Support and defect management; Reviewed and analyzed for defects during the user acceptance test before Go-Live phase
Client: Air Liquide (Spe 2008 – Mar 2013)
1. Air Liquide – Implementation /Roll out/ Support, Paris, France
Responsibilities:
Conducted requirement gathering workshop sessions to collect business requirements & system requirements. Designed proof of concepts and performed demonstration of design prototypes to implement practical business solutions
Configuration of Organization Structure, configuring SD Documents types, Partner functions, Condition types, pricing procedure, Billing documents types, output types
Prepare functional specifications and work with the technical team in designing the functionality with Development testing & sharing the results of the prototype to business
Created custom function modules for the support of non-standard functionality for, Order process, delivery
Performed complete Master data validation between legacy system & Target system, documented any discrepancy and provide solution
Customization done to ABAP reports, user exists & interface programs to suit business requirements
2. Air Liquide – ALFOR, Implementation, Paris, France
Responsibilities:
Participating in design reviews to understand new requirements for rollout countries
Besides working on Baseline activities for new countries going live, also worked on defect and Change request raised through support process
Prepared various testing scenarios for User Acceptance Testing and conducted Functional Unit testing and drove system integration testing
Ensure timely progress of development, test & implementation activities and highlight any concerns
Provided support for problems arising out of various country rollouts
Responsible to follow-up on initial user problems and resolving them by making required changes
3. Air Liquide – Enhancements, Paris, France
Responsibilities:
Led the project team in various stages of an implementation right from project preparation which includes project plan and scope, business blueprint, gap analysis to customizations and go live of implementing SD solutions to Electronic Business of Air Liquide
Interact with the client for requirement Analysis, Planning, design a basic design document
Project planning, scheduling, execution, coordination, implementation of quality and providing overall guidelines
Systems analysis, Integration and user interface design
Configured Route Determination & Worked on Plant/Shipping Point /Storage Location creation requests
Consignment Sales Process – Worked in different consignment processed like Fill Up, Issue, Pick Up and Returns
Design, Development, and Testing of Delivery note, Shipments, Invoice layouts
Customized new customer account groups
Customization of price determination process with necessary Condition Types
Involved in onsite & offshore delivery model
Controlling and reporting of project KPI execution
4. Air Liquide – Ehancement/Support, Bangalore, India
Responsibilities:
Primarily responsible for handling logistics support & enhancement team.
Writing functional specification for various developments/enhancements as a part of the rollout/support.
To Provide solution, to maintain Configuration and development in SAP logistic module for the client
Regression testing and issue resolution as a result of new configuration / Code changes going into production
Resolve service requests as per SLA guidelines with no escalations
See that new team members are geared up to the expectations within the expected timeframe
Responsible for coordination of work between offshore and onsite.
PROJECTS HANDLED IN KEANE
1. Honeywell- Aero Space: SAP Maintenance and Support, Bangalore, India
(Nov 2007 – Aug 2008)
Responsibilities:
Primarily responsible for handling Break-fix SD support team.
To Provide solution, to maintain Configuration and development in SAP SD module for the client
Conduct meetings and handle weekly calls with business and provide the necessary updates
See that new team members are geared up to the expectations within the expected timeframe
Responsible for coordination of work between offshore and onsite.
Regression testing and issue resolution as a result of new configuration / Code changes going into production
Co-ordination with ABAP team
Resolve service requests as per SLA guidelines with no escalations
2. Areej Vegetable Oil & Derivatives SAOG, Implementation, Muscut, Oman
(May 2007 – Oct 2007)
Responsibilities:
Worked on all phases of ASAP Methodology beginning with Project preparation, till Go Live & Support
Responsible for implementing SD module and was involved in all the phases of the implementation.
oEnterprise Structure
oConfiguration of Sales Documents
oConfiguration of Text and Output Determination
oConfiguration of Coping Controls
oAccount Assignment
oConfiguration of Pricing
oTransportation Module
oRoute Determination
oPricing for Transportation
oBatch Management
oDeveloped all the reports using SAP Query
3. Honeywell – Tansporation System: SAP Maintenance and Support, Chennai, India
(Sep 2006 – Apr 2007)
Responsibilities:
Ticket handling and resolution through a call management tool as part of level 2 support
Writing functional specification for various developments/enhancements as a part of the support
Suggesting and executing configuration changes as and when needed as a part of level 2 support
Training and assistance to user
Communication with On-site co-coordinators
Co-ordination with ABAP team
Resolve service requests as per SLA guidelines with no escalations
DOMAIN EXPERIENCE
Godrej & Boyce Mfg. Co. Ltd. July 2004 – July 2006
Godrej is one of the largest engineering and consumer products company in the country having varied interests from engineering to personal care products.
Designation: Senior Executive
Responsible for territory sales activities including management of dealer, distribution and sub-dealer networks and supervise Key Institutional sales. Manage a team of demonstrators and service personnel to provide high quality service to the dealers/customers.
Increased sales in the region by 30%.
Consistently achieved monthly and yearly sales target.
Tailored pricing to meet the varied needs of dealers resulting in their optimum performance and driving sales in the region.
Conceived and managed low-cost marketing campaigns, building strong awareness despite limited marketing budget.
EKL Appliances Limited April 2003 – June 2004
Designation: Secondary Sales Executive
Responsible for secondary sales activities in Bangalore. Handled promotional activities through a team of forty Demonstrators.
Successfully handled implementation of corporate promotional schemes.
Set sales target to secondary sales personnel based on overall corporate/branch goals.
Train and review the performance of Demonstrators.
Certifications
oSAP Certified Application Associate – SAP S/4HANA Sales 1610
oInfosys internal S/4HANA Logistics certifcation
oInfosys internal certification in SAP RETL Store Management Module
oInfosys certificed Transportation and Logistics Associate
oInfosys Certified SAP EHS Professional Consultant
oInfosys Certified SAP SD Professional Consultant
oInfosys Certified SAP MM Professional Consultant
EDUCATIONAL QUALIFICATION
SNo.
Degree
Branch
Year Of Passing
Institute
University
Grade / Division
1
MBA
System & Marketing
2003
SDM Institute for Management Development, Mysore
2.63 / 4
2
BE
Industrial and Production
2000
PES College of Engineering, Mandya
Mysore University
65.5 %