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Lead Consultant

Location:
San Jose, CA
Posted:
June 15, 2021

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Resume:

PROFESSIONAL SUMMARY:

Over ** years of experience, the last 14+ years in SAP consulting

Certified in SAP S/4 HANA Sales 1610

Experienced in SAP Implementation, roll out, enhancement & production support projects across various industries

Good exposure to ABAP & Webdynpro debugging and knowledge on building portal using SAP Webdynpro and Neptune

Expertise in leading projects with cross functional teams across various technologies to fulfill business needs

Effective communicator and relationship builder, experienced in handling clients of different cultures across the globe

Proven ability in leading a team, excellent leadership, coordination and client management skills

Experienced in formulating design & implementing end to end solutions in SAP Sales & Distribution and Logistics execution from information gathering to post go live support

Experienced in analyzing complex business problems, requirements, conducting workshops and formulating them into system design solutions, prototypes and prepare system blueprints

Highly skilled in preparing conceptual, detailed design documents and presenting to IT and non-IT stakeholders

Ability and experience in writing detailed, complex and clear functional specifications to enable technical development

Skilled on configuring SAP systems for order to cash processes and modifying standard system using user exits, custom programs, function module, BAPI and BADI’s

Exposure and knowledge in integration of various modules with SD & LE like MM, FICO, WM

Good exposure and knowledge in designing several types of inbound and outbound interfaces using flat file, RFC’s

Experienced in planning, organizing, executing and supporting Integration testing, User acceptance testing, Regression testing and performance testing from scenario listing to sign off

Provided custom solution to handle Post ship fraud cases which saves Approx. 9 M USD per year on an Avg

EXPERIENCE DETAILS:

SlNo.

Organization

Designation

Joining Date

Relieving Date

1

Infosys Limited

Lead Consultant

Aug 2008

Till Date

2

Keane (India) Pvt Ltd, Bangalore, India

Technical Leader

Aug 2006

Aug 2008

3

Godrej & Boyce Mfg. Co. Ltd.

Senior Executive

July 2004

July 2006

4

EKL Appliances Limited

Secondary Sales Executive

Apr 2003

June 2004

SAP EXPERIENCE

PROJECTS HANDLED IN INFOSYS

Client: Apple Inc (Apr 2013 – till date)

1.Apple Inc. – Trade-In phase 2, Ehancement, Cupertino, CA

2.Apple Inc. - Shipment Exception Mgmt – Neptune migration, Cupertino, CA

3.Apple Inc. – Apollo19 Watch, Cupertino, CA

4.Apple Inc. – Trade-In phase 1, Cupertino, CA

5.Apple Inc. - Athena Post Ship Fraud, Implementation, Cupertino, CA

6.Apple Inc. - Shipment Exception Mgmt, Implementation/Roll out, Cupertino, CA

7.Apple Inc. – iUP: Phone Upgrade, Implementation, Cupertino, CA

8.Apple Inc. – iRecon: AOS Chargeback, Implementation, Cupertino, CA

9.Apple Inc. – Buy/Sell, Implementation, Bangalore, India

Responsibilities:

Led the project team for all the projects

Worked on all phases of from beginning with Project preparation, till Go Live & Support

Actively participated in the Requirement gathering during the project preparation level with coordination from team members & Business owner from operations team

Worked with key business users to determine the scope of transactional data requirement with current business processes & Documenting AS-IS analysis for Sales and Customer Service processes

Carried out the Cost-Benefit analysis for SAP implementation and its impact on business.

Created requirement specification document for the functional and technical changes required.

Configured Organization structure, pricing, Customizing and creation of various sales document types, delivery documents, billing and invoice

Conducted unit and integration testing and created testing documents such as test cases and scenarios in Dev. & QA environment

Review of the configuration set up on a task based activities, Weekly status calls with Team Leads and Client stakeholders

Track Project Risks, Issues, Action items and Decision items on a day to basis

Develop and administer support documentation and provide training and coaching to end-users.

Integration challenges & risk mitigation between SD, FI/CO and MM

Support and defect management; Reviewed and analyzed for defects during the user acceptance test before Go-Live phase

Client: Air Liquide (Spe 2008 – Mar 2013)

1. Air Liquide – Implementation /Roll out/ Support, Paris, France

Responsibilities:

Conducted requirement gathering workshop sessions to collect business requirements & system requirements. Designed proof of concepts and performed demonstration of design prototypes to implement practical business solutions

Configuration of Organization Structure, configuring SD Documents types, Partner functions, Condition types, pricing procedure, Billing documents types, output types

Prepare functional specifications and work with the technical team in designing the functionality with Development testing & sharing the results of the prototype to business

Created custom function modules for the support of non-standard functionality for, Order process, delivery

Performed complete Master data validation between legacy system & Target system, documented any discrepancy and provide solution

Customization done to ABAP reports, user exists & interface programs to suit business requirements

2. Air Liquide – ALFOR, Implementation, Paris, France

Responsibilities:

Participating in design reviews to understand new requirements for rollout countries

Besides working on Baseline activities for new countries going live, also worked on defect and Change request raised through support process

Prepared various testing scenarios for User Acceptance Testing and conducted Functional Unit testing and drove system integration testing

Ensure timely progress of development, test & implementation activities and highlight any concerns

Provided support for problems arising out of various country rollouts

Responsible to follow-up on initial user problems and resolving them by making required changes

3. Air Liquide – Enhancements, Paris, France

Responsibilities:

Led the project team in various stages of an implementation right from project preparation which includes project plan and scope, business blueprint, gap analysis to customizations and go live of implementing SD solutions to Electronic Business of Air Liquide

Interact with the client for requirement Analysis, Planning, design a basic design document

Project planning, scheduling, execution, coordination, implementation of quality and providing overall guidelines

Systems analysis, Integration and user interface design

Configured Route Determination & Worked on Plant/Shipping Point /Storage Location creation requests

Consignment Sales Process – Worked in different consignment processed like Fill Up, Issue, Pick Up and Returns

Design, Development, and Testing of Delivery note, Shipments, Invoice layouts

Customized new customer account groups

Customization of price determination process with necessary Condition Types

Involved in onsite & offshore delivery model

Controlling and reporting of project KPI execution

4. Air Liquide – Ehancement/Support, Bangalore, India

Responsibilities:

Primarily responsible for handling logistics support & enhancement team.

Writing functional specification for various developments/enhancements as a part of the rollout/support.

To Provide solution, to maintain Configuration and development in SAP logistic module for the client

Regression testing and issue resolution as a result of new configuration / Code changes going into production

Resolve service requests as per SLA guidelines with no escalations

See that new team members are geared up to the expectations within the expected timeframe

Responsible for coordination of work between offshore and onsite.

PROJECTS HANDLED IN KEANE

1. Honeywell- Aero Space: SAP Maintenance and Support, Bangalore, India

(Nov 2007 – Aug 2008)

Responsibilities:

Primarily responsible for handling Break-fix SD support team.

To Provide solution, to maintain Configuration and development in SAP SD module for the client

Conduct meetings and handle weekly calls with business and provide the necessary updates

See that new team members are geared up to the expectations within the expected timeframe

Responsible for coordination of work between offshore and onsite.

Regression testing and issue resolution as a result of new configuration / Code changes going into production

Co-ordination with ABAP team

Resolve service requests as per SLA guidelines with no escalations

2. Areej Vegetable Oil & Derivatives SAOG, Implementation, Muscut, Oman

(May 2007 – Oct 2007)

Responsibilities:

Worked on all phases of ASAP Methodology beginning with Project preparation, till Go Live & Support

Responsible for implementing SD module and was involved in all the phases of the implementation.

oEnterprise Structure

oConfiguration of Sales Documents

oConfiguration of Text and Output Determination

oConfiguration of Coping Controls

oAccount Assignment

oConfiguration of Pricing

oTransportation Module

oRoute Determination

oPricing for Transportation

oBatch Management

oDeveloped all the reports using SAP Query

3. Honeywell – Tansporation System: SAP Maintenance and Support, Chennai, India

(Sep 2006 – Apr 2007)

Responsibilities:

Ticket handling and resolution through a call management tool as part of level 2 support

Writing functional specification for various developments/enhancements as a part of the support

Suggesting and executing configuration changes as and when needed as a part of level 2 support

Training and assistance to user

Communication with On-site co-coordinators

Co-ordination with ABAP team

Resolve service requests as per SLA guidelines with no escalations

DOMAIN EXPERIENCE

Godrej & Boyce Mfg. Co. Ltd. July 2004 – July 2006

Godrej is one of the largest engineering and consumer products company in the country having varied interests from engineering to personal care products.

Designation: Senior Executive

Responsible for territory sales activities including management of dealer, distribution and sub-dealer networks and supervise Key Institutional sales. Manage a team of demonstrators and service personnel to provide high quality service to the dealers/customers.

Increased sales in the region by 30%.

Consistently achieved monthly and yearly sales target.

Tailored pricing to meet the varied needs of dealers resulting in their optimum performance and driving sales in the region.

Conceived and managed low-cost marketing campaigns, building strong awareness despite limited marketing budget.

EKL Appliances Limited April 2003 – June 2004

Designation: Secondary Sales Executive

Responsible for secondary sales activities in Bangalore. Handled promotional activities through a team of forty Demonstrators.

Successfully handled implementation of corporate promotional schemes.

Set sales target to secondary sales personnel based on overall corporate/branch goals.

Train and review the performance of Demonstrators.

Certifications

oSAP Certified Application Associate – SAP S/4HANA Sales 1610

oInfosys internal S/4HANA Logistics certifcation

oInfosys internal certification in SAP RETL Store Management Module

oInfosys certificed Transportation and Logistics Associate

oInfosys Certified SAP EHS Professional Consultant

oInfosys Certified SAP SD Professional Consultant

oInfosys Certified SAP MM Professional Consultant

EDUCATIONAL QUALIFICATION

SNo.

Degree

Branch

Year Of Passing

Institute

University

Grade / Division

1

MBA

System & Marketing

2003

SDM Institute for Management Development, Mysore

2.63 / 4

2

BE

Industrial and Production

2000

PES College of Engineering, Mandya

Mysore University

65.5 %



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