Residential Assistant Social Services

MICHAEL R. BALMER

**-*** ******* **, *******, HI. 96792 · 808-***-****

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SUMMARY

Over twenty years of experience working as a Case Manager in clinical, outreach, and residential settings with Kalihi Palama Health Center. Have over four years of experience in Substance Abuse Counseling while serving in the Marine Corps.

EXPERIENCE

2000 – PRESENT

CASE MANAGER, KALIHI PALAMA HEALTH CENTER SUMNER CLINIC / OHANA PROJECT

* Assist clients with emergency supplies, food, clothing, bedding, medicine, & hygiene products.

* Assist clients in applying for entitlements and obtaining identification. As needed, take clients through entitlement, medical, and mental health systems to connect with services and benefits.

* Assist clients with legal entanglements.

* Conduct intake and assist in assessment, counseling, referrals for health/social services.

* Make appointments for clients and arrange for transportation.

* Provide counseling, psycho-therapy, consultation, and crisis intervention as needed. Encourage medication adherence as appropriate.

* Provide appropriate case management services for each client which include:

Outreach / engagement / housing needs and home visits.

* Prepare a plan based on clients needs and goals for the provisions of services.

* Follow up with clients and providers of service to determine outcome of linkages.

* Provide psycho-social rehabilitation services (teaching hygiene and self-care, housing skills, budgeting, problem-solving, etc..

* Advocate on behalf of clients to ensure equity of treatment

* Keep records of all clients to ensure equity of treatment.

2001 – 2018

RESIDENTIAL ASSISTANT, MENTAL HEALTH KOKUA

* Worked as a resident assistance as a positive role model in multiple MHK group homes.

* Able to work with difficult residents and to deescalate situations.

* Would take immediate initiative of all emergency situations and notify supervisor of situation.

* Monitor medication compliance and would immediately notify the RN of any discrepancies were found.

EDUCATION

2009

CASE MANAGER CERTIFICATION, LEEWARED COMMUNITY COLLEGE

Program to increase your knowledge and skills in the case management field.

SKILLS

Work independently

Crisis intervention / de-escalation skills

Annually certified CPR, First Aid, AED

HIPPA compliance trained

Strong interpersonal skills with clients

Strong organizational skills with time management, multi-tasking, and training.

MILITARY SERVICE

1979 – 1999

UNITED STATES MARINE CORPS (RETIRED)

Awarded Navy Commendation Medal for Substance Abuse Counseling

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