SM
Saif Mubarak
Professional Summary
I have ** years' experience working in managerial and maintenance positions in demanding and high-conflict environments in Iraq. At that time, and since moving to the US in 2013, I have remained dedicated to producing high quality results with integrity and responsibility while focusing on the dignity and value of clients and other staff members. Experience
Equity Residential - Maintenance Manager
Seattle, WA
01/2019 - Current
Managing an apartment campos tech team, Ops and financial Maintenance Managers - facilities leaders provide the technical know-how behind each apartment community and provide guidance and training to the maintenance team.
Maintenance Managers - a hand in every apartment and every resident's satisfaction, superior organizational skills and attention to detail will be utilized to attend to residents' needs, manage service requests and apartment turnovers to ensure the work is performed timely, while adhering to the company's standards and managing the budget. Technical skills to be utilized to identify and diagnose problems and perform a variety of service requests.
Checking the community with the team to implementing scheduled maintenance, responding to service requests, managing vendors, and communicating and building rapport with residents. Directing a team of maintenance professionals to ensure the community is in excellent condition for our residents.
Impact Hub Seattle - Building Facility & Operations Manager Seattle, WA
11/2016 - 04/2019
Building Facility - Operation and Customer Service Manager: Impact Hub Seattle (Seattle, USA) Nov. 2016 – Present
Responsibilities include:
• Managing the day to day Facility and maintenance.
• Maintain day to day - 2 Buildings (Installing - painting - electricity - plumbing - Keys and Key cards
***********@*****.***
Kent, WA 98042
Skills
Paint, basic electric, basic plumbing,
drywall repairs.
- Tech installation - security System . etc.)
• Managing the day to day operations, including mail room
• Supervising all facility vendors, host managers and janitorial staff
• Designing systems and dashboards for improved operations
• Client and member customer service
• Meeting monthly and annual budgets
Start Protection Agency - Security and Customer Services Seattle, WA
04/2014 - 11/2016
Customer service and front desk representative .
Security and report officer.
Hart Security - Senior Operation - Administration Manager Iraq, Baghdad
10/2003 - 11/2011
Operations Director: Hart Integrated Solutions (Baghdad, Iraq) Oct. 2003– Dec. 2011
Responsibilities include:
• Scheduled missions and teams' movements
• Coordinated mission schedules with US Army
• Made operation schedule and managed security guards and drivers
• Ensured daily operations ran smoothly
Human Resources Manager: Hart Integrated Solutions (Baghdad, Iraq) Oct. 2003 – Dec. 2011
Responsibilities include:
• Operations management for team of over 850 employees
• Managed committee responsible for interviewing and hiring Iraqi employees
• Acquired equipment and authorizations for employees
• Interviewed security personnel for government positions
• Designed database system and employee ID cards
• Archived employee personnel files
Accounts Manager: Hart Integrated Solutions (Baghdad, Iraq) Oct. 2003 – Dec. 2011
Responsibilities include:
• Calculated salaries, bonuses, Social Security and taxes for employees
• Verified and approved invoices
Liaison Manager: Hart Integrated Solutions (Baghdad, Iraq) Oct. 2003 – Dec. 2011
Responsibilities include:
• Arranged meetings with US Army and Iraqi government representatives
• Communicated with local and national governments regarding logistics.
• Transferred orders to mission teams
• Developed a network of potential clients across a diverse spectrum of industries
• Compiled and designed company profile information to solicit new contracts
• Communicated with prospective business partners.