Latassia Sims, MBC

678-***-**** adm43p@r.postjobfree.com Hampton, GA 30228

PROFESSIONAL SUMMARY

Seeking a position at a corporation that provides an opportunity to use my Medical Insurance Billing and Coding skills while tackling a wide variety of medical administrative tasks.

SKILLS

Electronic Medical Records

Claims Entry / Submission

Denials / Appeals

Payment Posting and Collections

ICD-10/ CPT/ HCPCS Coding

Verification of Insurance

Co-payments Collections

Scheduling Appointments

Aging Reports

Patient Charting and Filing

Data Entry

Patient Check In / Out

Posting Ledgers

CMS 1500

Reports Preparation

EDUCATION & CERTIFICATIONS

Medical Billing and Coding Diploma Altierus Career College – Norcross, GA

HIPAA / OSHA / CPR Certified

WORK HISTORY

Medical Biller & Coder (Externship)

Daffodil Pediatrics & Ewing Chiropractic, 2020 - 2021

Completed 200 hours in different specialties to obtain a broader training in the MBC field.

Researched and replied to insurance, patient, and internal customer inquiries.

Followed up and conducted collections on outstanding balances and receivables.

Identified account discrepancies and issues that hindered claim payments.

Managed collections, including mailing of correspondence, working with patients to establish promissory notes for payment, and forwarding accounts to collection agency as needed.

Investigated and resolved denials and rejections within standard billing cycle timeframe.

Maintained and updated all files, including information on insurance companies, diagnosis, procedures, and fees.

Revised patient bills for accuracy and completeness and obtained missing information.

Computed fees and charges due based on standardized rates.

Verified and corrected billing data, independently resolving errors.

Shipping Clerk

American Linehaul, 2020 - Current

Perform administrative duties to include, answering phones, copying, scanning, and emailing documents to different station within the company.

File documents for future reference.

Track incoming shipments and update arrivals or delays into the computer.

Help coordinate freight shipments by preparing pallets and printing paperwork for shipping companies.

Resolved lost and missing shipment problems with exhaustive investigations involving customers, internal records, and outside shipping personnel.

Customer Service Representative

Walmart, 2006 - 2013

Processed payments and provided payment option setup assistance.

Assisted a large volume of customers each day with any concerns or questions.

Greeted customers to facilitate services, determined service needs and accurately input orders into electronic systems.

Escalated customer concerns, store issues and inventory requirements to supervisors.

Cultivated impactful relationships with customers and drove business development by delivering product knowledge.

Addressed customer service inquiries quickly and accurately.

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