MARIA ANDREA BAUTISTA - PANLILIO
***-* **** * **** Road Guitnang Bayan II, San Mateo, Rizal, Philippines, 1850
*******************@*****.***
Skype: sbautista0601
“Positive, persevering worker who always aims to achieve the best and provide quality service.” HIGHLIGHTS OF QUALIFICATIONS
● Understands how to come up with ARV, Rehab Estimate and Offer Amount for REIs
● SkillShare training on various topics concerning Social Media Management
● Was able to pass the Philippines Licensure Examination for Teachers Board last 2013
● Was able to get a 6.5 band score for the International English Language Testing System (IELTS) last May 19, 2016
● Was able to pass the Philippine Civil Service Examinations last October 2015
● Was able to pass and receive a National Certificate in Animation which was awarded by Technical Education and Skills Development Authority
● 10+ years of experience working as a home-based virtual / administrative assistant for various kinds of businesses
● 6 years of experience working as a full time educator (4 years in the intermediate level and 2 year for junior high school)
● Solid background in graphic designs using Adobe Photoshop and Canva, animation using Adobe Flash
● Able to train people in various fields such as Basic Computer Literacy, English Proficiency and Customer Service, Email Management
● Proficient in MS Office, Google Applications, Microsoft Online, different social media applications and platforms
● Able to use different CRMs (HubSpot, Vinsolutions, Blitz, Follow Up Boss, etc)
● Intermediate knowledge on Wordpress (admin page maintenance, uploading of posts) and Squarespace (website creation)
● Experience in Real Estate Back Office, transactions handler, skip tracer, lead manager, etc. SKILLS AND EXPERIENCE
Organizing and Scheduling
● Utilizes different applications may it be via phone / computer to organize schedules
● Manages to prioritize tasks to avoid not meeting of deadlines
● Able to organize the database according to what and how the office needs it to be organized Management
● Lead Manager for an REI based in Berea, OH - keeps an eye on the new leads received via 2 paid websites - verifies via MLS and updates lead info in Follow - up Boss (CRM)
● Managed a BDC Email Team for car dealerships in the US
● Managed a group of 8 Customer Service Personnel for an online e-learning company
● Supervised trainings for different age groups which dealt with various topics
● Verifies correct entries for database via double checking and cross checking of documents
● Reported project progress to past clients and administration EMPLOYMENT HISTORY
Freelance Online Worker 2010 - Present
VA, Call / SMS / Email QA, Wordpress Admin, SEO Assistant, Real Estate VA, Email Team Manager Junior High School ICT / Computer Teacher 2017 – 2018 St. Scholastica’s Academy Marikina, Philippines
Virtual Assistant / Administrative Assistant / Entertainment Assistant 2016 – 2021
(New Zealand Client – Find a Band / Empire Agency) Administrative Assistant to the Manager 2009 – 2018 FabriQuick Laundry Shop, Philippines
Grade School Teacher / Office Ancillary Worker / Learning Resource Manager 2015 – 2017 Department of Education – Manggahan Elementary School, Philippines Grade School and Junior High School Teacher 2013 – 2015 Virgen Del Pilar School, Philippines
Virtual Assistant / Trainer/ Human Resource / Project Manager 2011 – 2013
(Israeli – SkillaDo - Online E-Learning Company via UpWork.com) EDUCATION HISTORY
Training for the National Certificate in Animation 2017 Global Career Access Training Institute, Philippines Master of Education Major in Educational Management 2015 - Present Marikina Polytechnic College, Philippines
Certificate in Professional Teaching 2010 – 2013
Miriam College, Philippines
B.Sc. Degree in Business Administration Major in Banking and Finance 2004 – 2008 Philippines School of Business Administration, Philippines Professional references are available upon request.