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Service Coordinator Office Executive

Location:
New Delhi, Delhi, India
Posted:
June 13, 2021

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Resume:

Arti Negi

Block No **, House no ***,

*nd Floor, Dakshinpuri,

NEW DELHI- 110062

Mob: +721*******

Email- adm3yv@r.postjobfree.com

Over view & Objective :

Over 5 year enriching learning exposure of Sales Operations, Retails, MIS, online commercials & Customer Care in different business domains of Automobile, software & electronics Industry.

I aspire to make my carrier into sales domain through hard work and dedication, prove myself as best connect between customer and company.

Functional Expertise:

Sales, CRM, MIS & Marketing

Business understanding (Sales, Service & Parts) growth, profitability

Specific Activities focusing over Customer Satisfaction

Capturing Customers Voice over daily Activities to help sales Team Plan & Position the Product.

Training & Developments Undergone:

Key Learning, Training & Development

MIS Reporting For monthly Reporting.

Sales & CRM training at Motoxpert HO on Business Development & Sales Prospecting.

Trained on Using Windows, MS Office systems.

Experience:

Cashforphone

(June 2019 – Till Date)

As a Field coordinator & Backend executive

Responsibilities

Area wise leads Send To the field executive.

Maintain order sheet daily wise .

Maintain field & Office Attandance sheet .

M-Tech Informatics Ltd .

(July 2018 – April 2019)

Service Coordinator, Customer Care Officer, Sales & MIS Operations.

Responsibilities:

Update IMEI data in CRM properly.

Cross check the consignment detail which is Dispatch by HO to ASC’s.

Cross check the IN/Out Consignment in Daily Bases.

Created a New ID or Password of a New Service Partner.

Check the DOA Policy Approval.

IMEI Upload in CRM and Also Approved the IMEI Request.

Communicate with Our Service Partner Regarding her issues & get the appropriate solution.

Check the Daily Call Login Detail in CRM & Approve/Reject as per Condition for regarding monthly Claim of Service Centre of all state (Making daily bases MIS report)

Checking the Consignment Status of Outgoing & Receive (SFR, PNA, PO and Replacement) and coordinate from Service Partner or ASM regarding for that through Emails. (Mention Daily Basis Data).

Approved the Courier Claim of all over State and coordinate to ASP & ASM through Mail.

Konexions Back Office Services Pvt Ltd .

(Aug 2016– Mar 2018)

Field Coordinator & MIS Executive + Backend Executive.

Responsibilities:

Data Allocated to Field Person for Av Process.

Coordinate with Field Executive and Collect PRI, Lease Line & Bulk Verification Forms.

Take Feedback from Field Executive and update in Excel on daily basis.

Submit MIS on Daily basis to Company Manager.

Achievement

Winning Best Field Coordinator Award (Star of Konexions)

EDUCATION QUALIFICATION

2013-2016 Graduation in Bachelor of Arts.

Delhi University.

New Delhi.

2012-2013 12th Passed From Central Board of Secondary Education

Govt. Girl Sr. Sec. School

New Delhi – 110062

2010-2011 10th Passed From Central Board of Secondary Education

Govt. Girl Sr. Sec. School

New Delhi - 110062

TECHNICAL QUALIFICATION

1 Year Diploma Course in Computer.

6 Month Typing Course.

EXTRA- CURRICULAR ACTIVITIES

Participated In YOGA COMPITION IN 2006-2010

Winning 1st Price IN KHO-KHO Game 2008-2010

Participated School Marching.

Winning 2nd Position IN Typing Course

PERSONAL DETAILS:

Father’s Name : Mr. Narendra Singh Negi

Date of Birth : 18-7-1996

Gender : Female

Marital Status : Unmarried

Nationality : Indian

Language Known : Hindi & English

DECLARATION:

I hold the above information to be true and if any information is found to be false or incorrect the organization has the right to take necessary action.

Date: Place: New Delhi (Aarti Negi)



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