RICHU PRIYA

Email:-adm3rn@r.postjobfree.com

Add:-Priya Palace near Bikaner Deoghar Barmasia

Jharkhand

Phone no:-799-***-****

PERSONAL SKILLS

• Articulate

• Prioritising work

• Discrete

• Team player

• Time management

• Flexible

• Detail Focused

Objective

A committed and well motivated young person who aspires to hold a position,articulate &having a clear friendly voice.I am more than able to offer concise &polite assistance in a phone conversation.I currently looking for an exciting opportunity in a customer focused environment,where I will bw able to deliver a high quality service

&support employer’s vision.

KNOWLEDGE OF

• Customer Satisfaction.

• Prequaliflying prospects

• Arranging call backs

• Switchboard duties

• Customer service

• Reception duties

• Telemarketing

• Cold calling

• Resolving problems

ACADAMIC QUALIFICATION

Current:-MA with Hindi literature(IGNOU)

Graduation:-Economics hons.

Inter:-Science with Biology(cbse 71%)

Matric:-CBSE 76% Red Rose School,Deoghar,Jharkhand 814112

Other:-DCA,Tally in computer.

Key Competencies

• Ability to work with

minimum supervision in

a busy environment.

• Able to do repetitive

tasks accurately over

long periods of Time.

• Working knowledge of

MS office Software.

SKILLS AQUIRED WHILST STUDYING

• Dealing with calls in a highly professional manner.

• How to act as the first point of telephone contact for a customer.

• Handing complains in a diplomatic way.

• Accurately updating customers records with information.

• Responding to customers who have special

communication needs,such as language difficulties or disabilities.

• Answering any queries quickly & efficiently.

• Quickly understanding a callers point of view and to empathise with them.

• Able to respond and adopt to the needs of all customers.

• Fully aware of all laws &regulations regarding data protection.

• Quickly processing information.

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Contact this candidate