DARRIN L. WRIGHT

*** ******* ***** **********, ***** Carolina 29605 864-***-**** adm3q8@r.postjobfree.com

MANAGER AND TEAM LEADER

Buying Performance Management Sales

A highly skilled and results-driven professional with a solid background in retail management, training and development, sales growth, client relations, and customer service. Leverages analysis and communications skills to create and execute training and information-sharing processes that enhance product knowledge, customer experience, and sales numbers. Possesses experience as an entrepreneur, overseeing all business aspects from financial analysis and budgeting to marketing. Collaborates well with diverse teams and clients with capabilities in team development, client negotiations, and customer service. Core Competencies include:

Buying and Procurement Training and Development Recruitment Performance Management Sales Leadership and Growth

Product Training and Knowledge Best Practices Inventory Management Merchandising Marketing Materials

Purchasing Project Management Client Relations Customer Service

EXPERIENCE

JUST WRIGHT HOME ENHANCEMENT LLC., Greenville, SC

CEO, 2018-2020

Developed business plan, financial goals, and company mission statement. Negotiated all work contracts with customers and suppliers. Conducted financial analyses for each project and developed appropriate metrics to set goals, evaluate results, and ensure budget accuracy. Collaborated with diverse customer base to manage and meet client expectations. Created and posted marketing materials to improve brand awareness and build customer base.

Established home improvement business, including developing business plan, financial goals, and company mission statement.

Grew business significantly within 11 months. Increased average projects per month from three to five and improved profits from $2K to $8K.

Cultivated relationships within local community by networking with different organizations, including Habitat for Humanity. Generated new business and developed list of potential clients. Secured 12 clients within six months.

CARMAX INC., Greenville, SC; Knoxville, TN; Nashville, TN

Senior Buyer, 2003-2018

Buyer, 2002-2003

Buyer in Training, 2002

Conducted staff interviews and utilized feedback to inform and create work schedule template for staff that encouraged positive team behaviors, including integrity, respect, fun, inclusion, and fairness. Enhanced coverage and consistency of schedules, which improved team performance. Established mid-level managers meeting to improve collaboration among managers and enable idea and solution sharing, as well as train new managers and leads in classroom-style curriculum. Improved new candidate quality and use of best practices through information sharing, as well as increased sales numbers.

Led team in offsite vehicle purchases for five consecutive years. Negotiated and purchased more than 18K vehicles for company inventory.

Maintained average margin of $2K with a profit quotient of $133 for over 16 years.

Developed a product training class taught by buyers to improve sales team knowledge and performance. Increased customer satisfaction scores from 89% to 98%, as well as improved sales from 97% to budget to over 110% to budget consistently.

NIKE INC., Nashville, TN; Greenville, SC; Calhoun, GA

Store Manager, 1995-2002

Assistant Store Manager, 1994-1995

Oversaw daily operations, including team and inventory management. Recruited and trained staff to improve product knowledge and deliver exceptional customer service. Conducted regular product training meetings to discuss new products and maintain staff knowledge. Reorganized salesfloor and stockroom to maximize capacity.

Directed footwear section as assistant manager and achieved increase in footwear sales from 57% to 70% of total sales within six months.

Increased profit of several stores from $700K to over $1M over five years.

Deceased store inventory loss from 10% to less than 1% in several stores.

EDUCATION

B.S., Business Administration CENTRAL MISSOURI STATE UNIVERSITY, Warrensburg, Missouri

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