GENEVI G. SENTOR

Philippines

Mobile : +639*********

adm3n3@r.postjobfree.com

OBJECTIVES

I look into joining a competitive and challenging company. I'm a fast learner and work under very minimal or no supervision and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

PERSONAL DATA

Nationality : Filipino

Gender : Female

Marital Status : Single

Date of Birth : November 04, 1994

Place of Birth : Bacolod City

PERSONAL SKILLS

●Strong leadership skills that include being a self-starter.

●Good interactive and very high interpersonal skills

●Good in multitasking and ensuring customer satisfactions.

●Articulate and friendly with a professional demeanor.

●Provide office support through administrative and clerical tasks.

●Great Computer skills e.g. Microsoft Word and Excel.

●Ability to foster teamwork.

●Experience with coaching and training

WORK EXPERIENCES

Customer Service Representative

TELEPERFORMANCE- Bacolod

Feb 18, 2020 - June 01, 2021

(1 year and 3mos)

Job Description:

●Enter customer’s information accurately and navigate through multiple screens.

●Met encoding production standards utilizing proper encoding procedures.

●Provided efficient archiving techniques to retrieve information quickly.

Flawless Beauty Salon – HOME SERVICE

AL AIN, UAE

October 10, 2017 – October 10, 2019

RECEPTIONIST / ASSISTANT SUPERVISOR

Job Description: Job Description

●Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

●Maintains safe and clean reception area by complying with procedures, rules, and regulations.

●Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

●Contributes to team effort by accomplishing related results as needed.

●Supervise employees to help ensure efficiency and productivity.

●Perform administrative tasks under the guidance of the supervisor, such as documenting procedures and creating guidelines

●Assist the supervisor in hiring new personnel by reviewing applications and performing initial meetings with candidates.

EDUCATION

January –May 2017

Certificate of Food and Beverages Services NC11

University of St. La Salle

September- October 2012

Certificate of Training for Call Center Agents NC11

Mezzanin Floor Business & Consumers Bank bldg.

Araneta St., Bacolod City

References available upon request.

Contact this candidate