Gregory I. Miller
*** ********* *****, ********, ***** Carolina 29673
Phone: 864-***-**** / E-Mail: *********@*****.***
Profile
Performance-Driven Management Professional
with strong skills and extensive professional experience in the following areas:
District Management (Multiple Locations) Profit & Loss Responsibility Problem Solving
Hiring, Training, Supervising, Scheduling, Evaluating & Terminating Employees Overseeing Collections
Marketing Strategy Implementation to Increase Business Achieving Store Growth
Strengths
●Background encompasses extensive management experience utilizing a strong work ethic, an attitude to “go the extra mile,” and a commitment to meeting and exceeding organizational objectives.
●Strengths: Proven leadership skills (able to motivate personnel to reach desired objectives); hard working/industrious; positive attitude; excellent communication skills; team player (works well with others); highly responsible; dependable; skilled at multitasking; self-motivated; achievement-oriented.
●Computer skills: Word; Excel; PowerPoint.
Areas of Expertise
● Operations Management ● Store Management
● Auditing (Loans, Deposits & Expenses) ● Resolving Escalated Customer Issues
● Setting Goals ● Coaching/Mentoring
● Ordering Repossessions ● Cash Management
● Bank Deposits ● Taking Loan Applications
● Approving/Denying Loans ● Supply Operations (Military)
● Inventory Management ● Employee Performance Evaluations
● Supervision ● Decision Making
Education
●Bachelor of Science in Business Management (2005), University of Phoenix
Professional Experience
TitleMax, Greenville, South Carolina 2010 to 2019
District Manager (2017-2019)
●Managed 14 locations (lending against car titles); profit and loss responsibility; hired, trained, supervised, motivated, evaluated, scheduled and terminated employees; ensured adherence to company policies, procedures and governmental regulations; oversaw collections; audited stores on a monthly basis (new loans, deposits and expenses); implemented marketing strategies; resolved escalated customer issues; responsible for achieving district growth; identified and resolved problems; set goals for individuals and stores; coached/mentored employees; handled overrides on loans (at store level); ordered repossessions.
(Continued on back page)
Professional Experience
TitleMax, Greenville, South Carolina 2010 to 2019
General Manager (2010-2017)
●Managed store operations; hired, trained, supervised and motivated employees; coached/mentored 4 employees; cash management; bank deposits; collections; customer service; took loan applications; approved loans; developed staff.
Rent-A-Center, Ocala, Florida 2001 to 2010
Store Manager
●Managed store operations (rental of furniture, appliances and televisions); hired, trained, supervised, motivated, scheduled and terminated employees; took loan applications; approved loans; scheduled deliveries; customer service; opening/closing procedures; cash management; bank deposits; collections; repossessions.
Military Experience
United States Army 1997 to 2001
Staff Sergeant (E-6)
●Supply Sergeant in distribution facility; inventory management; supervised up to 5 employees; ordering; shipping and receiving; performance evaluations; delegated duties.
●Completed Basic Training and AIT (Cannon Crew Member) at Fort Sill, Oklahoma.
References
Available upon request