Antoinette K. Chandler

Kenosha, WI *****

262-***-****

adm33a@r.postjobfree.com

Experience:

Crawford&Co./ClaimsProcessor/Call Center

LakeZurich, IL

June 2017-Current

●Processes auto, life, general liability, home, workers compensation, and health insurance claims daily.

●Provides referral information to employees and claimants.

●Revises claim status.

AON Hewitt-Benefits

Specialist/Call

Center

Lincolnshire,IL 11/2014-10/2017

●Answered retirees and member’s inquiries regarding health insurance plans in a 60-90 call per day call center.

●Enrolled employees in healthcare insurance in CS-Pro, and advised participants of provider's annual deductibles and premium costs.

●Processed beneficiary, name, and dependent eligibility status.

Amazon Fulfillment Center-Inventory Kenosha,WI 06/2016-09/2106

●Input accurate counts of merchandise into RF scanner on part-time basis.

Mary Kay Cosmetics-Independent Consultant Kenosha, WI 12/2013-4/2016

●Sold cosmetics at market value to consumers, hosted parties to consult with customers regarding most appropriate skincare for each individual need’s. Submitted invoices for payment, Etc.

ICON Solutions-Office Facilitator Racine, WI 07/2013-11/2013

●Proofread patent applications to be submitted to U.S. patent administration for approval.

●Input logistic information into Excel and composed correspondence.

●Opened and distributed incoming mail, ordered office supplies for legal department

●Created trade-mark labels and files for attorneys, input logistic information into Excel and composed correspondence.

Volt Employment Services- Accounts Payable Clerk I Kenosha, WI 03/2012-09/2012

●Retrieved invoices from Image-Wise and exception queue and input data into accounting software.

● Resolved disputes with invoicing, and contacted franchisees about invoicing issues.

●Opened and Scanned utility bills.

Adecco Employment Services-Receptionist Elkhorn, WI 12/2011-03/2012

●Answered busy switchboard (10-line) and transferred calls to appropriate office personnel.

●Collected health insurance premium payments and verified insurance.

●Scheduled doctor’s appointments into Nursing Tree database system.

●Distributed applications for assistance to community.

Arvato Digital Services- Team Leader/Contractor Pleasant Prairie, WI 07/2009-11/2011

●Input packing/shipping information into Excel daily. Inspected products.

●Calculated pallets for "'count accuracy" and answered employee’s inquiries.

●Assigned team to stations and submitted supplies to each member.

Forest Edge Residential Home - Receptionist Chicago, IL 01/2008-02/2009

●Supervised security staff to ensure residents safety and responded to inquiries via telephone and transferred calls to appropriate personnel.

●Processed incoming resident’s initial paperwork such as identification. Issued visitors badge.

●Answered switchboard and routed calls to appropriate nursing staff.

Adecco Staffing Agency-Office Assistant East Chicago, IN 06/2005-12/2007

●Administered skill evaluations and calculated payroll utilizing Excel.

●Recruited, screened, and placed qualified associates on job assignments.

●Processed I-9 information.

●Revised employee information and updated records.

Tile Perfect-Administrative Assistant Gary, IN 05/ 2003-03/2005

●Provided administrative/secretarial support for the department such as answering telephones, assisting customers, and resolving client’s issues regarding accounts.

●Composed and submitted proposals for contract bidding.

●Scheduled and coordinated meetings, appointments for business managers.

Education:

University of Phoenix Business Management Coursework 2008-2010

Jones College Preparatory H.S. Basic Accounting Principles 1992 graduate

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