Operations Manager
Resume:
Experienced Operations Manager / Software Developer
Experienced operations manager with more than eight (8) years of demonstrated history in the information technology and services industry, the real estate industry and the hospitality industry and a software engineer with up to four (4) years of professional experience. Skilled in operations strategy and implementation, software engineering (Java, C#, Python, Scala, JavaScript, Node), Organizational Leadership, Corporate Communications, and Digital Portfolio Management (Social media, SEO management, Data Analysis, etc.).
SUMMRAY OF KEY SKILLS
Technical Support
Corporate Affairs and Communications
Database Design & Management
Organizational Leadership
Computer Programming (C#, VB.Net, Java, CSS)
Strategic Planning & Delivery
Creative Thinking & Creativity
Data Analysis and Integration
Digital Portfolio Management
Financial Accounting
CERTIFICATION AND PORTFOLIO
Certification
Portfolio
1.Huawei Certified ICT Associate (HCIA) – 31/07/2020
Routing and Switching
1.LinkedIn
2. https://www.linkedin.com/in/freddie-j-420660b3/
2. Google Digital Garage – 12/08/20
Digital Marketing
3.GitHub
https://github.com/xjmaine
3.NIIT I.T (Diploma) - 27/09/2017
Software Engineering
4.Website Design/Development
https://event360-gh.com
5.Cybrary Micro Certification
- 5th November 2018
End User Mobile Device Security
6.Soft Skills (People Management)
27th August 2020
Soft Skills
EXPERIENCES AND ACHIEVEMENTS
1.PAMAS COURT COMPANY LIMITED, West Legon, Accra 2020 – Current
Manager (Operations)
Organize and implement operational strategies to optimize staff and other resource and curb wastage (for restaurant, bar and car fleet management) through strict inventory management and project management assets.
Formalize staff engagement, training and payroll by introducing standing orders with banks and statutory tiers 1 and 2 payee contributions.
Digitize marketing digital portfolio automation by setting social media plans, third party online delivery partnership and automating processes through custom software applications built on the Model View Controller (MVC) architecture platform.
2.WB- DEVWORLD, East Legon, Accra 2020 – 2020
Operations Manager/Software Developer
Significantly decreased effective production time wastage through project management assets like ‘ClickUp’, ‘Google Collaborations’ and ‘Trello’ for teams on software projects and other administrative staff.
Through Organizational intelligence, staff roles for subsidiary division management were achieved. The Gibbon School Management System’ became the useful asset for operations.
3.K. ZORRE PROPOERTIES LIMITED, Accra 2017 – 2020
General Manager
Operations management and daily operations were structured in a long-term management plan to set forth annual goals and establish communication between management and board of directors.
With the use of moderate information systems through Customer Relationship Management architecture data warehousing implementation, departments had access to offline information for effective workflow.
Ensured end of year reports and financial milestones reviews are evaluated prior to communication with the board of directors.
Major Achievements as a General Manager:
Merged company goals and business logic into a streamlined information system for financial controls and investment portfolio, operational management and underlying human resource management.
Started a subsidiary block factory and construction portfolio to support estate development operations.
4.K. ZORRE PROPOERTIES LIMITED, Accra
Manager (Information Technology) 2015 – 2017
Reduced digital communication cost by negotiating relevant services such as the use of bulk sms and fixed broadband.
Resolved all I.T related issues arising from daily operations through the use of tracked tokens which acts as a key performance indicator.
Developed company website and digital marketing portfolio.
Major Achievements as a Manager (I.T):
Centralized file and information sharing system by networking local computers and building customized intranet system with C# on the MVC architecture.
5.Phiric Services Company Limited, Accra
Administrative Assistant 2014 – 2015
Enacted a quality control and employee performance evaluation system through weekly appraisal methods using Microsoft Office tools such as Excel and Access to create the database to track the In-house technical support for computers and equipment maintenance and other company assets.
Collated business development relationships between clients and the company.
6.Scope Global Ghana, Accra
Assistant Data-Analyst 2014 – 2016
Structured raw data into readable and easy to understand formats and reports with Microsoft Excel and Python Analytical tools.
ACADEMIC BACKGROUND
1.Ghana Communication Technology University (GCTU) 2019 – 2022
Bachelor’s, Information Technology.
2.European University of Luxembourg, Luxembourg 2020 – 2021
Certificate, Financial Accounting.
3.NIIT Ghana, Accra 2015 –2017
Professional Diploma, Software Engineering.
4.Abuakwa State College. Kibi 2004 –2007
High School Certificate, W.A.S.S.C.E, Agricultural Science.
REFERRERS
1.Eric Awuku
ICGC Adonai Temple, West lands
adm31n@r.postjobfree.com
2.Mr. Eric Max-Bobie (CEO)
Phiric Sevices Ghana, East – Legon
adm31n@r.postjobfree.com
3.Mr. Cyrus Kwaku Zorre (CEO)
K. Zorre Properties Limited, Accra
adm31n@r.postjobfree.com
4.Mr. Victor Acquaah (CEO) WriteRightGH
adm31n@r.postjobfree.com
Freddie Jensen
adm31n@r.postjobfree.com +233 (0-24-025-**** linkedin.com/in/freddie-j-420660b3
Address: Pokuase, Accra – Ghana
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