Ms. Althea Billings

**** ****** ***** ****

Apt. 210

Memphis, TN 38125 United States

Mobile: 901-***-****

Office: 901-***-****

Email: adm2ul@r.postjobfree.com

Availability:

Job Type: Permanent

Work Schedule: Full-Time

Work Experience:

Allied Universal

3175 Lenox Park Blvd.

Memphis, Tennessee 38115

9/24/2020-Present

Security Supervisor

Duties, Accomplishments, Related Skills: supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customers, Operation Managers and security officers. Supervise site staff and provide coaching, recognition and discipline within approved empowerment range. Complete daily work schedule for all site staff.

Dr. Benjamin L. Hooks Job Corps

1555 McAlister Dr.

Memphis, TN 38116

1/7/19-6/17/2020

Supervisor of Dorm Life

Duties, Accomplishments, Related Skills: Reports to the Director of Career Success. Serves as area point of contact for departmental crisis situations and urgent situations such as concerned parental phone calls or visits, significant inappropriate student behaviors, transportation issues, etc. Plan, coordinate and oversee the administrative and programmatic activities of assigned dormitory; provide quality service to students; promote high staff morale; assist with new student orientation. Provide staff training, evaluate staff performance and recommend personnel changes to the manager, residential living, and coordinated with the manager, human resources prior to implementation. Interview, hire, train, discipline and terminate dormitory staff subject to required approval. Assist in the development and maintenance of the monthly residential work schedule; assist with overall scheduling and staffing decisions. Assist in the development and implementation of new and revised policies, procedures, budgets, inventories, and programs affecting residential living; monitor and control expenditures and inventory. Regularly assess and audit dormitory for contractual compliance and quality of services to students. Create welcoming environment for students. Coordinate dormitory staff, duty assignments, and dormitory activities.Serve as property custodian in assigned dormitory. Train residential staff in proper management and government policies and procedures. Communicate with students’ families; resolve student problems. Plan, coordinate and supervise activities of assigned dormitory, including recreation and entertainment on and off center, dorm competitions, dorm government. Oversee, participate in and conduct career preparation and extended day training activities in dormitory. Ensure dormitory records are accurate and up to date including required student case notes in center information system

(CIS). Provide positive, quality customer services to students, staff and other center customers. Participate in student employability programs and activities. Support and promote center zero tolerance policies. Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions. Maintain accountability of staff, students and property; adhere to safety practices. Sonja S. Walton, HRMBA Human Resource Manager/EEO Officer O: 901.344.5906C: 901.491.727

Shelby County Tennessee Juvenile Court Evaluation & Referral Division 616 Adams Avenue

Memphis, TN 38105 United States

12/3/2018 - 1/4/2019

Juvenile Services Counselor II-E&R

Duties, Accomplishments and Related Skills: Attended Court cases and interviewed youth and families that were court ordered for services by judges and/or attorneys. Administered assessments and drug screening to identify mental health, substance use/abuse and other special needs of court-involved youth, referred youth and families to community service providers that can meet those needs and provided support, services and treatment and monitored participation in and progress made with services. Completed follow-up services. Completed paperwork to have youth returned to court due to unsuccessful treatment and completed necessary paperwork for youth that completed services Dr. Audrey Elion, Manager Ph: 901-***-****

Federal Bureau of Prisons, Reentry Services Division-Retired Gateway Tower II

400 State Avenue, Suite 600

Kansas City, KS 66101 United States

12/2013 - 02/2018

Community Treatment Oversight Specialist/Contracting Officer Representative /Federal Law Enforcement Officer

Duties, Accomplishments and Related Skills:

Ran weekly roster in Sentry and distribute to staff to identify inmates in need of treatment. Screened and referred inmates who are transferring to community custody to Residential Reentry Centers or home confinement or determine if an inmate does not qualify for community treatment services. Completed treatment authorization forms and faxed to RRC staff and contractors along with RDAP treatment summaries. Send RDAP treatment summaries to US Probation staff. Provided clinical oversight of inmates in community-based drug abuse treatment, mental health and sex offender treatment through regular contact with contractors through on-site visits/monitoring, telephone, and monthly review of clinical documentation such as monthly progress reports, behavior notices, progress notes and etc. Updated treatment codes in Sentry and provided clinical intervention for inmates that are struggling with treatment concepts and received incident reports which may include counseling the inmates, delaying the inmates' release dates to allow for extra treatment or removal from treatment and document clinical interventions in PDS/BEMR. Provided administrative oversight of the contractors through contract monitoring, on-site or remote in which I monitored the contractors' performance to ensure the contractors adhered to the terms and conditions of their contracts and in compliance with the requirements of the Statement of Work. During the monitoring, I conducted interviews with RRC staff, contractor, US Probation staff and inmates receiving treatment. I observes the accountability procedures of the treatment facility and individual and group counseling sessions and evaluated the counselors' skills and observe inmates' behavior. I collaborated with institution staff, Drug Abuse Program Coordinator (DAPC), Social Worker, Drug Treatment Specialist (DTS), Psychologist, Medical Staff, Reentry Affairs Coordinator and etc. to ensure the treatment needs of inmates transferring to the community from BOP institutions are being met. Conducted Pre-Release at BOP instruction to educate inmates and staff about Community Treatment Services and program requirements. I trained new CTS staff. Networked with other Bureau staff, Regional Social Worker, Social Worker, DAPC and DTS to educate and train those staff on the duties and responsibilities of Community Treatment Oversight Specialist/Contracting Officer Representative and provided on the job training in contract administration specifically contract monitoring. Maintained inmates' files which include all treatment documentation from contractors and contractors' files which contains contractor's training, facility and staff licenses, supervision logs, contractor's evaluation forms, and etc. I completed Monitoring Reports which documents the contractors' yearly performance and results of the on-site or remote monitoring. Obtained Certification for Contracting Officer Technical Representative I II, & III, Member of the Psychology Management Assessment Team assisted in Developing Program Review Guidelines, NCIC Trainer for Reentry Division Services Branch. Coordinated the activities of Community Treatment Services in the absences of the Supervisory Community Treatment Coordinator. Initiation of the procurement of community based contracts for substance abuse, mental health and/or sex offender treatment. Jonathan Walser (913-551- 1155)Retired

Federal Bureau of Prisons, North Central Region Office Gateway Tower II

400 State Avenue, Suite 600

Kansas City, KS 66101 United States

04/2014 - 07/2016

Regional Selective Placement Program Manager/Bureau Battle Buddy(B3) Program Manager/Mentor

Duties, Accomplishments and Related Skills:

Managed and assisted the Federal Bureau of Prisons in creating a diverse workforce through the development and implementation of programs. Assisted with identifying barriers in recruitment, hiring and retention affecting all Minority Groups, females, persons with disabilities and veterans. Participated in job fairs, workshops and recruiting events. Assisted applicants with acquiring information about current job opportunities, types of jobs in the agency and how these jobs are filled and reasonable accommodation and facilitate the placement of applicants within the agency. Provided direct support to veterans returning home as Bureau of Prisons' employees. Assisted with transition for veterans, military service members and their families to provide assistance and direction to appropriate Veteran's support forums and link them with community resources. Assisted with the agency's veteran hiring efforts. Assisted our returning veterans with re-acclimation to the work environment. As a mentor, meet with the staff on a regular basis to assist them in readjusting to the Bureau. Planned, coordinated and managed program activities to commemorate monthly activities and observances, conducting educational/awareness activities and community service and outreach projects, disseminating information to staff via email to provide knowledge and cultural awareness in all aspects and/or issues related to the group. Maintained files and documentation. Provided training to staff. Supported veterans' related events. Collaborated with institutional program managers on recruitment efforts and activities. I was a Member of the Diversity Education and Cultural Awareness (DECA) Committee of Greater Kansas City Federal Executive Board. Supervisor: Gloria Buser 913-***-****)Retired

Federal Bureau of Prisons, FCC Yazoo City, MS

2225 Haley Barbour Parkway

Yazoo City, MS 39194 United States

05/2006 - 12/2013

Drug Treatment Specialist

Duties, Accomplishments and Related Skills:

Coordinated the activities of the Residential Drug Abuse Program in the absence of the Drug Abuse Program Coordinator (DAPC). Conducted and participated in Treatment Team in the absence of the DAPC with other Drug Treatment Specialist to formulate a plan for assessment, treatment, and evaluation of RDAP participants. Conducted group and individual counseling sessions with inmates with substance use disorders in the Residential Drug Abuse Program

(RDAP) Modified Therapeutic Community. Completed individualized treatment plans in conjunction with inmates to address the inmates problems in treatment and assigned treatment goals, completed psychosocial to compile information concerning inmates' history with drugs and alcohol, family history, relationship, work history, treatment history and etc. Completed 60 day reviews to document inmates progress in the phases of treatment and treatment summaries to document inmates' overall progress in treatment. Forwarded treatment summaries to the Transitional Drug Abuse Treatment services for inmates continuity of treatment in the community while housed at the Residential Reentry Centers or on Home Confinement. Maintained inmates files. Maintained records and reports documenting all information regarding individual and treatment plan in the Psychology Data System. Conducted orientation for inmates entering the RDAP Unit, ran monthly DAP Wait Rosters and conducted internal audits of DAP Wait files. Conducted eligibility interviews for inmates applying for RDAP. Contacted State Correctional Facilities, Community Treatment Facilities, Hospitals, US Probation Officers and other drug programs to verify treatment for inmates attempting to qualify for RDAP, checked for pending charges, substance abuse patterns, ensuring inmates had enough time to complete the program. Contacted courts, state department of child services, social security offices and local law enforcement offices to resolve pending charges, child support issues and to assist inmates with issues that may hinder the inmates reintegration to society. Implemented the New Modified Therapeutic Community at FCC Yazoo City, MS, created and designed unit decorations, lapel pins, wrist-bands, phase colors, logo, incentives and etc. in addition to assigned duties, conducted drug education classes, Nonresidential groups, Narcotic and Alcoholic Anonymous. Anger Management, Criminal and Addictive Thinking Group and Pre-Release Groups for general population inmates. Supervised orderlies and completes IJOT with the orderlies. Completed Purchase Orders for supplies for RDAP. Member of Operational Review Team for Psychology on numerous occasions. Member of institutional Reentry Committee at FCC Yazoo City, MS. Assisted in training US Probation Officers, met with US Judges, US Probation Officers and Us Attorneys to assist with Reentry efforts. Attend several Reentry Courts in State of MS. Member of Community Relation Board at Dismiss House in Hattiesburg, MS, met with Residential Reentry Center staff, other community agencies to assist with reentry of inmates. Collaborated with State Health Department to schedule quarterly STD/HIV seminars for RDAP inmates. Assisted with the Institution Mock Job Fair for the inmate population to assist with Re- entry efforts. Was a member of the Institution Crisis Support Team. Dr. Lisa Cotton 662-***-****) Deceased

Yazoo City Municipal School District, Parent Center 1133 Calhoun Avenue

Yazoo City, MS 39194 United States

05/2006 - 09/2011

Consultant

Duties, Accomplishments and Related Skills:

Conducted Abstinence Education classes to address the issues of out-of-wedlock births, teen pregnancy and other "at risk" behavior in teens and young adults. Also, conducted drug education classes, STD & HIV/AID Awareness classes, Bullying, Self-Esteem, Mental Health, Peer Pressure, Dating, Abuse classes etc. Classes were conducted with clients between the ages of 10 to 25 providing the clients with facts, educating the clients of the risks involved in premarital sexual activities and assisting and encouraging the clients to make educated, responsible decisions, discovering the only safe sex is no sex, abstinence. Conducted character building classes. Consulted and counseled with clients and parents concerning open communications. Conducted Pre/Post Test. Submitted monthly and quarterly reports. Conducted a monthly activity that involved community awareness and participation. Dr. Georgia Ingram 662-***-****)Retired

Federal Bureau of Prisons, FCC Yazoo City, MS

2225 Haley Barbour Parkway

Yazoo City, MS 39194 United States

05/2005 - 05/2006

Correctional Officer/Senior Officer

Duties, Accomplishments and Related Skills:

Activated FCC Yazoo City, MS Medium institution. Provided supervision and accountability of inmates, instructed and enforced rules and policy of the institution. Escorted and searched inmates. Conducted inspections of fences, gates, cell doors, window bars for signs of tampering, conducted shakedown and searched of inmates and inmates' work areas and living quarters for contraband. Communicated with inmates, counseled with inmates and resolved disputes, maintained log books of daily activities and occurrences. Reported breaches, disturbances, violations of rules, monitored inmates phone calls and mail. Counted institutional counts and census counts to ensure inmates accountability. Responsible for providing supervision and accountability of inmates, maintained security and accountability through scheduled and routine counts, enforced rules and policy to ensure that inmates were orderly and obeyed rules, monitored the activities and supervised the work assignments of inmates, searched inmates, the inmates' living quarters for contraband, inspected the facilities, checked doors, cells, locks, windows bars, and gates for signs of tampering, inspected inmates' mail, monitored inmates' phone calls, monitored inmates' and inmates' visitors behavior during visitation. Maintained log book of daily activities and occurrences, reported orally and in writing of inmates' conduct, breaches, disturbances, violations of rules and any unusual occurrences. Responded to institution emergencies and disturbances. Counseled inmates concerning their behavior and resolved disputes. Conducted orientation with new inmates arriving to the unit. Assisted in control with institutional counts, equipment checks, watch calls key counts, radio checks and institutional security checks.

Aaron Greenfield 662-***-****)Promoted

Mississippi Department of Corrections, Residential Substance Abuse Treatment Program Post Office Box 1057

Hwy 49 West

Parchman, MS 38738 United States

05/2000 - 04/30/2005

Correctional Alcohol/Drug Treatment Center Coordinator Duties, Accomplishments and Related Skills:

Coordinated and directed the activities of three Alcohol/Drug Treatment Centers for Male and Female Substance Abuse offenders and youth offenders that participated in the Regimented Inmate Disciplined (RID)Program. Exercised supervision over Alcohol & Drug Counselors and offenders, provided oversight of the clinical functions of the Alcohol & Drug counselors. Assigned staff duties and responsibilities, scheduled lectured periods for staff, interviewed applicants and made recommendation for hire, administered and maintained Employees Performance Appraisal Review, recommended personnel action. Prepared weekly and monthly reports, scheduled training for staff, managed and submitted time sheets. Monitored the populations at the Residential Centers, ran weekly rosters to make referral to the Classification Department for perspective program participants to fill facility vacancies. Served on Treatment Staffing and Unit Management Team to address the needs and treatment of the offenders. Based on clinical documentation referred offenders to specific treatment. Conducted site visits to ensure staff performed their duties, reviewed offenders' treatment files, assisted counselors with offenders' treatment planning, monitored group and individual counseling sessions conducted by counselors. Updated and modified program curriculum as needed to ensure it corresponded with the program goals and objectives. Trained staffed on their duties and responsibilities. Provided staff with current and revised information for Resource Manuals to include: accurate listing of State NA/AA meetings, Residential and Transitional facilities. Screened and interviewed offenders to identify eligibility for the Alcohol and Drug Program as well as to provided diagnosis. Conducted individual and group counseling sessions with substance abuser offenders to foster readjustment to society, formulated individualized treatment plans, provided aftercare to released offenders, formulated programs of education for offenders' families and employers in conjunction with program treatment counselors, assisted released offenders in obtaining employment, counseled offenders on alcohol and drug abuse prevention, conducted alcohol and drug instructional and educational classes and formulated treatment modalities. Coordinated the activities of the Community Pre-Release Centers in the absences of the Branch a director II. Assisted in coordinating the activities of the Therapeutic Community Aftercare Program at the Pre-Release Program at Parchman, Unit 25. in an assigned program. Responsible for serving as the primary liaison between the Department of Corrections and Community Pre-Pre-Release Centers Alcohol & Drug Programs on all program and fiscal matters, including providing the staff work for all administrative appeals of denial of expenditures; interpreting laws and Department policy and regulations; assisting in problem solving and program implementation; reviewing and determining appropriateness of requests for equipment and supplies, conducting the monitoring and evaluating of Community Pre-Release Alcohol & Drug programs and operations, which includes: using evaluation instruments approved by the Department; reviewing community program case files, organizational structure for service delivery, and operational procedures of the centers; assessing the program operations of the community programs; assisting in determining the appropriateness of program rate exceptions; and reviewing program proposals for specialized services; providing technical assistance, advice, and consultation to appropriate departmental staff toward the development and maintenance of comprehensive community programs, assist in formulating and implementing policies and procedures affecting the centers; and making recommendations on highly sensitive issues impacting future program structure and funding. Researched new data, trends and methodology for drug use/abuse and treatment. Caroline Banyard 662-***-****)

Mississippi Department of Corrections, Pre-Release Program Post Office Box 1057

Hwy 49 West

Parchman, MS 38738 United States

01/1997 - 05/2000

Correctional Case Manager/Pre-Release Counselor

Duties, Accomplishments and Related Skills:

Provided counseling to adult offenders in the Pre-Release Program and youth offenders in the Regimented Inmate Discipline (RID) Program house in the Mississippi Department of Corrections to improve the offenders' employability, social, and human relation skills in order to facilitate a successful reintegration to society. Interviewed the offenders to determined the offenders' employment, residence, financial and other essential needs to be successful upon release. Conducted job development via telephone and on-site visit with employers to assist in job referrals, job placement or interviews for soon to released or released offenders. Collaborated with Mississippi State Employment Service, Temporary Employment Agencies and others employment agencies to secure employment for released or soon to be released offenders. Contacted colleges, trade schools and other programs to assist offenders with obtaining their GED, trades or degrees. Ensured offenders were registered with Selective Services and assisted the offenders in obtaining their birth certificates and social security cards. Maintained a file on each offender and prepared special reports on offenders being considers for parole, probation, house arrest and intensive supervision. Conducted on-site visit with employer to discuss the purpose of the Pre-Release Program, what services were provided to the offenders and the incentives the government offered for working with ex-offenders. Provided one year follow-up services to offenders completing the program through coordination with outside agencies and provided counseling, transportation to job referrals and interviews. Collaborated with the State Probation Officers to assist with the reentry effort of the released offenders.

Marilyn Starks 662-***-****)Retired

Mississippi Department of Corrections Regimented Inmate Discipline Program Post Office Box 1057

Hwy 49 West

Parchman, MS 38738 United States

01/1998 - 05/1998

Correctional Case Manager/Practicum II Student

Duties, Accomplishments and Related Skills:

Conducted initial intake on offenders entering the Regimented Inmate Discipline Program, led and co-led groups on drug use and abuse, thinking errors, criminal behaviors, conducted individual counseling sessions, prepared and processed special reports on offenders being released on supervised probation. Interviewed offenders to determined the offenders employment, residence, and financial needs prior upon release. Participated in staffing of offenders for aftercare services and made recommendations to sentencing judges. Robert Rowe 662-***-****)Retired

Education:

Delta State University Cleveland, MS United States Master's Degree 05/1999

GPA: 3.64 of a maximum 4.0

Credits Earned: 62 Semester hours

Major: Community Counseling

Mississippi Valley State University Itta Bena, MS United States Bachelor's Degree 05/1996

GPA: 3.70 of a maximum 4.00

Credits Earned: 138 Semester hours

Major: Criminal Justice Honors: Magna Cum Laude

Training:

Federal Contracting Officer Representative I, II & III National Crime Information Center (NCIC) Certified Trainer, 2014 Federal Law Enforcement Academy, Federal Law Enforcement Officer, 2005 Mississippi Department of Corrections, Training for Trainers, 2001 Mississippi State Personnel Board, Basic Supervisory Course, 2000 Affiliations:

National Council of Negro Women

National Association for the Advancement of Colored People Order of Eastern Star, Maurice F. Lucas 11th District, Electa Chapter 468 Alpha Kappa Alpha Sorority, Inc. - Past Regional Protocol Team, Past Regional Protocol Committee Chairman/Co-Chairman

References:

Provided Upon Request

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