Customer service,Communication, and Problem solving skills
Resume:
Makiah Megginson
Sales Associate - Glitz & Glamour
Lynchburg, VA 24501
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
RIDGEWOOD ANIMAL HOSPITAL - Forest, VA
February 2019 to November 2020
• Organizational skills
• Attention to detail
• Exceptional multitasker
• Excellent communication skills
• Courteous
• Strong customer service skills
Sales Associate
Glitz & Glamour - Lynchburg, VA
June 2018 to December 2019
Demonstrated use and care of merchandise.
Helped customers with questions, problems and complaints in person and via telephone. Worked collaboratively in team environment.
Organized racks and shelves to maintain the visual appeal of the store. Followed latest market trends.
Verified that all customers received receipts for purchases. Stocked shelves and supplies and organized displays. Maintained adherence to all company protocols.
Kept work areas clean and neat at all times.
Accepted and processed returns.
Greeted customers and ascertained customers' needs. Monitored entrances, exits and fitting rooms for signs of theft. Suggested accessories and complementary purchases. Answered questions regarding the store and its merchandise. Provided repeat customers with exceptional care and attention. Developed positive customer relationships through friendly greetings and excellent service. Prepared merchandise for sales floor.
Trained and served as a peer coach for new sales associates. Nutrition Dining Services Caregiver
Westminster Canterbury - Lynchburg, VA
July 2016 to January 2018
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Routinely moved and stocked food products weighing up to [50] pounds. Prepared fountain drinks and ice cream items.
Prepared all food orders within a 2-3 minute time frame. Verified that prepared food met all standards for quality and quantity. Diligently restocked work stations and display cases. Immediately informed supervisors when supplies were low or if equipment was not functioning properly. Greeted customers and provided excellent customer service. Assembled food orders while maintaining appropriate portion control. Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Performed all position responsibilities accurately and in a timely manner. Education
Associate in Science (AS) in Health Science
Central Virginia Community College - Lynchburg, VA Present
High School Diploma
E C Glass High School - Lynchburg, VA
2018
Skills
• CUSTOMER SERVICE (4 years)
• PROBLEM-SOLVING
• TEAM PLAYER
• MULTI-TASKER
• Basic Math
• English
Assessments
Customer service — Highly Proficient
February 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Organized multi-tasker
Able to lift 50 pounds
Customer-oriented
Friendly and helpful
Dedicated team player
Fast and efficient worker
Quick learner
Exceptional customer service
Problem-solving skills
Fashion knowledge
Excellent people skills
Adapt to diverse groups
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