ELICE N. HOLMES

**** ***** ******* ****.

Memphis, TN 38106

901-***-****

adm22v@r.postjobfree.com

summary

To obtain a position with a stable, forward-moving organization that utilizes my existing skills and attributes in the environment provided.

Professional Experience

Shelby County Correction Center Memphis, TN 2006-present

Corrections Deputy I

Monitor conduct of prisoners, according to established policies, regulations, and procedures, in order to prevent escape or violence.

Conduct head counts to ensure that prisoners are accounted for.

Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities, in order to ensure that they will prevent escapes.

Search prisoners and cells for weapons, valuables, or contraband.

Performs pre-assessment of inmate’s physical appearance to determine if they display immediate need for medical attention.

Maintain order in prisoner units with the use of detainment and other methods if necessary.

Record information, such as prisoner identification, charges, and incidents of inmate disturbance, and maintain daily prisoner logs.

Guard facility entrances in order to screen visitors.

Assign duties to inmates, providing instructions as needed.

Inspect mail for the presence of contraband.

Marriott Hotel East Memphis, TN 2002-2006

Guest Services Representative/Concierge

Answered office telephone calls from guests seeking to make or cancel hotel reservations

Responsible for greeting arriving guests, assign rooms, issue room keys and generating billing information.

Answered guest requests for assistance and coordinate with housekeeping, bell service staff and management to fulfill guest requests.

Provided guests with access to hotel services, forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner.

Provided customer service and resolutions when dealing irate guests to bring service to guest satisfaction.

Assisted guests with ground transportation, restaurant or entertainment reservations and providing other information about the locale.

References: Available upon request

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