Sanjay Swain eMail:adm1wx@r.postjobfree.com Cell-804-***-****

Summary

Around 24 years of experience in IT industry as a Senior Project Manager, Technical Manager, Project Lead, Analyst and consultant.

Lead and support business development activities, developing pipelines, including presales and proposal development.

Understands client objectives and priorities and uses them to drive overall prioritization and execution across all project teams.

Experience in defining integration strategy with IT executives, delivery, discussions with clients, strong understanding in various integration architecture methodologies and technical experience in integration patterns, governance, security, and information modelling.

Aligns schedules and balances resources across the department to execute projects effectively within budget and time constraints.

Assists with fiscal management by providing financial status and projections; including annual budget and spending plans, setting production goals, monitoring efficiency and implementing corrective actions as necessary.

Drives continuous improvement and acts as the champion for the development and maintenance of clear, effective project management standards.

Thorough knowledge and background implementing CRM software solutions, .Net Technology and other Microsoft products.

Researches, recommends, and implements new technologies and organizational strategies, to improve delivery processes and end-product quality

Experience with Waterfall and Agile principles of collaboration, prioritization, and team accountability.

Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments.

Certifications

PMP certified (PMI ID: 1652129)

Certified Scrum Master (Member#000360763)

Certified Safe5.0 Scrum Agilist (CERTIFICATE ID: 420*****-****)

Accela Configuration Certificate.

Education

Master In Computer Application, College Of Engineering and Technology, OUAT, Bhubaneswar, India

Master In Business Administration, Punjab Technical University, India

Professional Experience

May 2011 – Till Now

GCOM Software Inc.,

Sr. Project Manager

Client 1: CoSA : BuildSA Release 2

Date: 04/02/2019 – Till Now

The focus of BSAR2 is to migrate functionality from City’s Hansen and ECCO system to BuildSA platform. The plan is to migrate the both system over the course of 30 months and ultimately retire Hansen and ECCO system that are currently fulfilling the services required for permit processing, enforcement, and other functionalities.

Responsibilities:

Coordinating internal resources and third parties/vendors for the flawless execution of projects

Organizing the requirements intake process and working with city departmental management to modify and set up the requirements

Updating and managing JIRA dashboard for project status with burn down chart, product back log, system testing cycle

Created project timeline and communication plans for clients for the application development and outreach efforts

Worked with the business lead in grooming and managing the project backlog.

Coordinates and facilitates Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team.

Facilitates Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives.

Involved in release management process help release manager, business leaders, product owners, IT project teams, and operations staff to ensure every release contains the correct features that meet the business and technical requirements through pre-production environment testing

Client 2: NYPA

Date: 12/03/2018 - 03/29/2019

Accela’s Land Management solutions on the Civic Platform help NYPA to issue occupancy work permit on NYPA owned property. Permittee will comply with all applicable state and federal laws and regulations and with the terms of all applicable codes and required governmental or other Permits or consents.

Responsibilities:

Identify and engage new clients, introducing them to GCOM and its offerings.

Develop and maintain positive relationships with clients.

Helps the team define norms/agreements, like a Definition of Ready and Definition of Done.

Helps team to become self-managing and fulfil their cross-functional potential.

Ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team.

Resolve conflicts and provide solutions to customers in a timely manner.

Managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team.

Client 3: CoSA - BuildSA Release 1

Date: 09/04/2017 - 11/30/2018

The City of San Antonio Development Services Department (DSD) is responsible for protecting the health, safety, and quality of life of the citizens of San Antonio through regulation of land and building development and through enforcement of property maintenance and quality of life related codes. DSD is responsible for assisting customers in the development process and granting authority to develop land and occupy buildings within the City and limited permitting in the Extraterritorial Jurisdiction (ETJ).

Responsibilities:

Conducted daily project management activities including project management deliverables.

Engaged to achieve the stakeholders objective by sharing the outputs and benefits of project deliverables.

Track team delivery, maturity, and performance in JIRA

Orchestrate and drive the development of the portfolio management setup and ensure close alignment to the resource management setup.

Identify, develop and manage the client relationship

Developing project budgets, tracking actual costs, and formulating contingency plans to reduce the financial risks to ongoing efforts

Running sprint cycle and updating the product backlog.

Coordinate all vendor management tasks inclusive of working with external vendors and internal employees

Lowered total IT spend by 10 percent by identifying prospective vendors and overseeing an RFP and competitive bidding process.

Assisting the resource management process for project

Experience with process improvement and inventory control.

Run weekly core team and other project meetings, prepare agendas and minutes, complete weekly project status reports, and run bi-weekly Steering Team meetings, and create PowerPoint presentations.

Client 4: ESD, NYC Project Tracking:

Date: 03/01/2017 – 08/31/2017

PTS system helps Empire State Development oversees important development projects developed in MS CRM Dynamic, aimed at fostering sustainable growth, creating jobs, reviving the economy and expanding opportunities for all New Yorkers. Goal of Empire State Development (“ESD”) is to promote a vigorous and growing state economy, encourage business investment and job creation, and support diverse, prosperous local economies across New York State through the efficient use of loans, grants, tax credits, real estate development, marketing and other forms of assistance.

Responsibilities:

Develop and maintain an in-depth knowledge of Client’s organisation, business needs and challenges of their industry.

Leading project communication and best practise throughout the system implementation

Running sprint cycle and updating the product backlog.

Delegate project tasks based on junior staff members’ individual strengths, skillsets and experience levels

Track project performance, specifically to analyse the successful completion of short- and long-term goals

Meet budgetary objectives and make adjustments to project constraints based on financial analysis

Develop comprehensive project plans to be shared with clients as well as other staff members

Use and continually develop leadership skills

Client 5: RAP: Oakland City, CA

Date: 11/01/2016 – 02/28/2017

The RAP portal is UI/UX based which can be accessed via any web browser or mobile device. It is available to residents 24/7, 365 days a year. Allow Tenant/Owner to find information on how to file a case against rent adjustment. Allows Tenant or Owner to submit a case online, check the status of a case, and interact with agency staff for various

requests. The RAP Portal database creates a personalized Dashboard displaying the user’s interactions with city staff. City’s Rent Adjustment Program, a way of resolving property owner and tenant disputes in Oakland. The program was meant to support affordable rental housing in a city that’s gentrifying rapidly, but it relied on a slow, paper-based system with poor record-keeping. This websites makes the process of disputing high raises to rent significantly easier.

Responsibilities:

Develop and implement shared best practice processes, models, methods, tools and templates within the portfolio management discipline

Planning and executing the implementation of MS Dynamics, providing regular progress updates to the client

Conducted daily project management activities including project management deliverables.

Ensure expectations between the client and the business are set well and maintained throughout the life of the project.

Running sprint cycle and updating the product backlog.

Managing and tracking the project plan and status.

Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

Responsible for client interactions including status reporting to the State PMO and GCom partners.

Client 6: Enterprise Licensing System – NYS

Date: 03/04/2013 – 10/31/2016

Responsibilities:

Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources.

Requirement gathering and developing the report prototypes.

Strong team-building and collaborative talents, including maintaining communication with agency stakeholders at multiple levels.

Coach, Mentor, and lead personnel within a technical environment.

Motivating people involved in the project to complete tasks on time

Brought additional business and built team to support post go-live activities.

Client 6: Office of General Service, Sunlight – NYS

Date: 09/2012 – 02/2013

Sunlight is web based application which would be used to enter and access the details related to the meeting between individuals, firms and other entities who have appeared before a governmental body in a representative capacity on behalf of a client or customer who is trying to influence state agencies and other government actors.

Responsibilities:

Partnered with business stakeholders to interpret and define business requirements.

Prepare business case and project proposal, define scope, create Work Breakdown Structure (WBS) and schedule.

Establish detailed tracking system to record, prioritize, track, and report maintenance progress across all financial management bureaus to client executives.

Coordinated various internal functional teams to enhance proactive vendor management efforts.

Develop data integration standards according to the organization’s information services policies as well as best practices.

Conduct review of other integration developers’ development efforts to ensure consistent methodologies are followed and to make recommendations where necessary.

Lead and facilitated vendor partner performance assessment conversations and determine course correction action plans as applicable

Ensure high quality and optimum performance of data integration systems in order to meet business solutions.

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Client 7: New York Prosecutors Training Institute, Inc.

Date: 05/2011- 08/2012

Legal Education

PCMS is web based application helps New York Prosecutors Training Institute, Inc. to use collective skill of New York State's criminal law experts and top prosecutors, along with nationally recognized scholars, to provide the required depth of knowledge the citizens of the Empire State demand to ensure that justice is achieved.

Responsibilities

Requirement gathering

Ensure consistency and best-practice methodologies for project delivery are followed across all platform teams and projects within the portfolio

Prepare business case and project proposal, define scope, create Work Breakdown Structure (WBS) and schedule.

Establish detailed tracking system to record, prioritize, track, and report maintenance progress across all financial management bureaus to client executives.

Manage project plan, change control plan and project release schedules, track and report on progress / issues.

Clearly and accurately identify project dependency risks and create risk mitigation strategies.

Supervise and mentor project teams; provide regular performance evaluations and facilitate problem resolution.

Contribute to process development and streamlining, including developing project management templates, defining PMO best practices, and communicating lessons learned

Oct 2008 - May 2011

NTT Data - New York State Office of Mental Health

Project Lead

Healthcare

Prescription Insurance Look-up System: PILS is a web based application helps the OMH Pharmacy to determine if a patient can be redirected from the OMH Pharmacy to a Community Pharmacy for a prescription fill or re-fill. PILS includes those processes required to locate a patient, review a patient's medication profile, determine a patient’s Medicaid coverage or Medicare D coverage, review any coverage requirements necessary to get a prescription paid at a community pharmacy, and provide a printable package that a patient can use to fill prescriptions at a community pharmacy.

PILS accesses data maintained by the Financial Information System (FIS), Mental Health Automated Record System (MHARS), Meds Manager (MM), ScriptWriter, and the OMH Data Warehouse that provides Department of Health’s Medicaid eligibility data.

Medicare D Reimbursement System: MDRS is a web based billing system. This application is developed to obtain reimbursement for Medicare Part D funds for services rendered to the eligible Office of Mental Health inpatients. OMH had no system in place with which to obtain reimbursement for services rendered. This application also facilitates the OMH managers to keep track of the Medicare reimbursement. The MDRS system includes functionalities like Load Patient, Eligibility Verification, Drug Utilization, Load Claims, Claims Processing, Corrective Actions and Payments.

April 2006 - Sep 2008

L&T Infotech, Merrill Lynch

Project Lead

Finance Service (Banking and Investment)

Merrill Lynch (ml.com): This web site is developed to provide information about the services like wealth management, securities trading and sales, corporate finance and investment banking of Merrill Lynch. It also provides insightful, objective and decisive research that is designed to enable clients to make informed investment decisions.

July 2007 - Apr 2008

CITI GROUP

Project Lead

Finance Service (Banking)

HR System: Worked as a Lead of a eight members project team in full SDLC implementation of major enhancement to 27 applications developed for a wide variety of functions in support of management and employees, including recruitment and selection, employee orientation, classification and pay, personnel policy development and administration, fringe benefits, development, employee health assistance, wellness programs, and the City's safety program.

These applications help the users in decision-making process and to compile and analyze the HR Data captured through the system.

Also helps human resource management to monitor employee records and payroll activities.

IBM Global Services – April 2005 to June 2007

Sep 2006 - June 2007

Prudential Insurance

Technical Lead

Insurance

ePrisms: The system provides an efficient, timely and accurate importing of data into the Defined Benefits Record Keeping (DBRK) system.

It encompasses the ability to map client provided data in a number of diverse and dynamic ways with specific business logic (Plan Rules) applied to that data.

In the process of accomplishing this feat, its focus is to simplify the process for our business partners, allowing them to manage all aspects of the client data, and provide suitable reporting of all the aforementioned data into DBRK.

Apr 2006 - Aug 2006

SunTrust Bank

Team Lead/ Onsite Coordinator

Banking

HO & OK: The Hierarchy Officer System (HO) provides a facility for grouping SunTrust officer positions by Commercial Hierarchies. OK (Officer Knowledgebase) is a web based system accessed through the SunTrust intranet. This System is the central repository for creating, maintaining, and storing Officer Position information and related associate information.

June 2005 - Feb 2006

Williams Energy

Webserver Administrator

Energy and Utility

Webserver Administrator Williams Energy: Administrating web servers and 60 intranet web applications running on the different servers like IIS and Web logic.

These applications are developed in multiple programming languages like ASP, ASP.Net, VB and JSP.

May 2000 - Apr 2005

HCL Technologies LTD

Team Lead

Collins Stewart, Finance

Quest Plus: Worked as the team lead of the web application for a large Finance agency Collins Stewart Tullett Ltd (CST) in London.

The core of the application was to create multi-page documents made up of many articles along with standard pages for the cover and CITN team information.

The implementation of CITN also included an enhanced administration site to support, generation and promotion of the electronic Companies in the News (CITN), promotion of Commentary articles to the web site, and distribution of CITN by email.

Feb 2004 - Apr 2004

JTI – Japan Tobacco International Inc.

Team Lead

Finance

Document Management Workflow: Worked as the team lead of the work flow application for a large Tobacco company in Malaysia. The main objective of the application is to develop work flow solution to various documents maintained or procured by JTI. All the documents needs to be approved by the authorize person from listed in the Active Directory and stored in a centralize file repository on the server. The workflow app also sends the email notification for the approval. Version controlling and workflow solution is configured in Share Point Server.

Nov 2002 - Jan 2004

Alliance Bank

Sr. Consultant

Banking

CIP: Worked as a member of a six-person team in full SDLC implementation of a new corporate intranet portal to enable ABB to share corporate information across the organization and also implements a web based corporate repository system. The new system also implements a workflow based claims management system for addressing internal staff claims. The entire content publication on the site is through an internal publishing and approval process.

June 2002 - Oct 2002

LCCIEB

Consultant

Education

LCCIEB (http://www.lccieb.org.uk): This site mainly comprises of Exam Registration [Desktop] for Candidate Registration, NVQ [Desktop] for Pack Order Generation, Claims and EPPC [Web] for workflow applications

Dec 2001 - May 2002

Mykatalog

Consultant

Retailer

MyKatalog: This is a bilingual site; it works in both English and Bhasa Malay (National Language of Malaysia). Through this site we can do Customizable classification of items (categorization). Suppliers can register in this site and upload their item information.

A supplier can also create logins for various users and assign permissions to them. This portal also enables the suppliers to Advertise and publish various offers, also incorporates Full text search facility for the entire site.

Dec 2000 - Nov 2001

St. George Bank

Consultant

Bank

St. George Bank (Business Banking Online): Business Banking Online is an Internet Banking Application for the St. George Customer.

The Customer can create the companies and assign a role to its employees like (Admin User, Super User or Admin - Authorize user) through this application.

The users are only allowed to perform specific functionalities. Admin user can edit and modify the role.

The Relation Ship manager can view all the pending status and then approve or decline the accounts with the comment. The Relationship Manager then submits the entire transaction also they can view the status returned by the EHUB.

May 2000 - Nov 2000

Singapore Press Holding Company

Consultant

News Agency

Business Times-Online: This system was developed to automate the website of business times of Singapore Press Holding; it provides up-to-the-minute business news and stock market information on the major Asian bourses as well as in-depth analysis by the newspaper's widely followed columnists

Nov 1997 - Mar 2000

Educo International Inc.

Consultant

Planetwedding.net: This we application was developed to provide information zone, Weekly competition, Match Making, Wedding Planner and Wedding services.

Ajudhia Distillery: This is a record keeping system for sales, stores, accounts and production of distillery at factory and bottling unit of the organization. It maintains a record of supplying of distillery to different parties like civil and defense.

Works Accounting System: Works Accounting System is an independent system having an interface with FAS. The main objective of the system is to monitor the payment made to the parties who have been engaged to do some kind of work on contract basis.

Production Management System (PMS): The corporate MIS play a vital role by providing trusty, updated, relevant and timely information to top, middle level management as well as to external agencies. This MIS cell is also responsible for preparing an annual action plan (Ministry, Internal) based on the MOU signed by the CMD with Ministry of mines, and Monitoring the performance of each unit.

Personnel Management System: The objective of personnel Information System is to maintain the details of employees of NALCO. According to the appointment date, seniority is maintained. From that seniority, list of persons who are selected for the promotion. A promotion letter along with a congratulation letter is generated.

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