ROBERT LEE BEST, JR.
Loganville, Georgia 30052
678-***-**** (Home)
404-***-**** (Cell)
Highly motivated professional with proven track record of achievement and success.
Owner Operator who has owned his own business.
Knowledgeable Service Manager with supervisory experience.
Over 24 years in the transportation business.
Class A CDL holder with all endorsements.
Driven in 48 US states including Canada in various weather conditions accident free.
Broad experience in all methods of transportation for domestic/international freight
Knowledge in utilizing carrier, brokers and other services to efficiently move domestic/international freight.
Well versed with federal, state and local laws and standard practices related to transportation.
United States Air Force Veteran with over 20 years of specialized training, knowledge and skills in light, medium and heavy equipment.
Ability to handle customer complaints by building trust and confidence, focusing on quality service.
RELATED WORK EXPERIENCES
Nu Concept Courier & Logistics (Independent Contractor)
Crown Equipment (Delivery Driver)
Landstar (Owner Operator)
Rheinhart Equipment Company (Service Manager)
Penske Logistics (OTR Driver)
Saia LTL Freight (Route Driver)
United States Air Force
KEY SKILLS
Transportation/Logistics * Customer Service * Service Manager DOT Compliance * Safety Compliance * Route Planning Negotiation * Strategy Planning * Vehicle Maintenance
EDUCATION/TRAINING
United States Air Force
•Special Purpose Technical Training
•Manual Transmission Rebuild I
• Hydraul ic and pneumatic brake system
•Engine Rebuild I
Community College of the Air Force
•Total Quality Maintenance Management
•Inventory Management
• Airman Leadership
•Management Preparatory
Gwinnett Technical College
•Hydraulics I and II
•Electrical I and II
RELATED WORK RESPONSIBILITIES
•Coordinate delivery routes to ensure timely, accurate and efficient delivery of product to customer.
•Ensure paperwork/documentation is in compliance with DOT regulations (Driver logs, Inspection Reports).
•Effectively negotiate rates with customer to maximize profit.
•Ensure vehicle is well maintained and comply with all federal, state and local regulations.
•Experience in loading, unloading and securing equipment and verify load against manifest documentation.
•Maintain equipment consisting of pre-trip and post-trip inspections.
•Monitor inventory levels and order stock as needed.
•Produce periodical reports on work process and staff performances.
•Contact customer to ensure satisfaction of service and repair which resulted in repeat customers.