PERSONAL SUMMARY

Over *+ years of experience in developing and

maintaining strategic long term relation with key

accounts, researching key customer’s needs and

wants, ensuring timely delivery of products,

analyzing key account metrics and playing crucial

role in generating new sales for the company.

Quick learner and a self-motivated person with

good interpersonal and presentation skills along

with the ability of problem solving.

WORK HISTORY

Sales and Program Manager

Satguru Travels and Tours (Ethiopian Airlines GSSA Brazzaville Congo) May 2018 – July 2020

- Responsible for improving customer satisfaction or boosting sales.

- Developed marketing strategies to offer selected services to target markets, resulting in increased revenue.

- Work with business management to assign priorities, present alternatives and develop the proposal including the work and financial plans.

- Ability to deal with ambiguity, juggle multiple priorities and meet goals and deadlines.

- Ability to collaborate and work with a highly diverse set of internal and external partners.

- Construct, forecast and manage sales pipeline vie Salesforce CRM.

- Focused on growing and developing existing clients, together with generating new business.

- Developed long term business partnerships.

- Accountable for onboarding prestigious new business.

- Contribute to sales strategy and generate ideas for revenue maximization.

- Created sales forecasts to target daily, monthly and yearly objectives.

ACADMICS PROFILE

ICFAI Business School Pune

PGPM June 2016 - February 2018

Masters in Marketing Management

Institute of Technology and Management Gwalior

Engineering June 2012 - June 2015

Bachelors in Computer Science Engineering

Dr. B.R. Ambedkar Polytechnic Collage Gwalior

Diploma in Engineering June 2008 - December 2011 Diploma in Computer Science Engineering

CONTACT INFORMATION

Email:adm1cm@r.postjobfree.com

Contact: +91-909******* / 993*******

Address: Ward no. 8 Vikas Nagar, Alampur, District-Bhind Madhya Pradesh, India. SHATRUGHAN GOSWAMI

SALES AND PROGRAM MANAGER

KEY COMPETENCIES

- Situational Awareness

- Self-Awareness

- Leadership

- Assertiveness

- Decision making

- Flexibility

- Critical Thinking

- Adaptability

- Tenacity and Ethics

- Analytical Skills

- Interpersonal Communication

- Relationship Management

- Healthy knowledge of GDS – SABRE and GALILEO

ACHIEVEMENTS

- Got appreciated for better customer

services and Clients handling

- Got appreciated for managing airlines

seminar for our travel partners

- Certification of Design Thinking

Implementing the Process

- Certification of Strategic Thinking

- Member of the board in Prerana Magazine

IBS Pune (2017-2018)

- Radio Jokey Training (2010)

Contact this candidate