Dear Hiring manager,

I believe I am an excellent candidate and could be a great asset for your organization. I am confident, my skills in merchandising, sales and customer service align with the position I have applied for . With my experiences and dedication, make me an excellent fit. I am a team player, flexible, responsible, responsive, committed, focused, meticulous, and have the ability to multitask and work well under pressure, I am that person who can wear many hats and sincerely enjoy it. I thrive in an environment where no two days are the same. I am not afraid of trying new things or learning new ideas as you will see this in my resume.

Please feel free to contact me via phone or email at a time at your convenience to discuss any questions you may have for me.

I most serenely look forward in hearing from you.

Sincerely,

Diane Eaton

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Index page:

Cover sheet

Index -page 1

Work History - page 2 —-8

Education and Training - page 9

Skills - page 10

References - page 11

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WORK HISTORY:

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CROSSMARK MARKETING CONSULTANT, PLANO TEXAS

MERCHANDISER JANUARY 11, 2019—

● PERFORMS STORES / TASKS IN EFFICIENT / COST EFFECTIVE MANNER

● ACCURATELY REPORTS ALL COMPLETED RETAIL TASKS VIA THE APPROPRIATE DESIGNATED SYSTEMS ON THE DAY THE WORK IS PERFORMED.

● COMMUNICATES EFFECTIVELY WITH STORE PERSONNEL REGARDING TASKS, SALES ACTIVITIES, PROMOTIONS, AND CLIENT / SALES PLAN OBJECTIVES

● COMPLETES REQUIRED TRAINING AND CERTIFICATION PROGRAMS.

● ENGAGE EVERY WORK DAY WITH CROSSMARK’S COMMUNICATION TOOLS FOR THE PURPOSE OF ACCURATELY PLANNING, REPORTING, AND REVIEWING WORK.

● ABILITY TO IMPLEMENT RETAIL SCHEMATICS AND MERCHANDISING MATERIALS AS ASSIGNED.

● PARTICIPATE IN TEAM TASKS ONSITE WITH CLIENTS.

● FOLLOWS COMPANY POLICIES, PROCEDURES, AND POSITION RESPONSIBILITIES.

● SCHEMATIC IMPLEMENTATION : COMPLIANCE AND SHELF CONDITIONS

● IMPLEMENT CUSTOMER APPROVED SCHEMATICS / PLAN-O-GRAMS, TAGGING ALL ITEMS AND OBTAINING MANAGEMENT APPROVAL.

● MUST BE ABLE TO TAKE DIRECTION TAGGING, ROTATING AND PLACING PRODUCTS ON SHELF.

● ABLE TO COMPLETE TIMELY AND ACCURATE REPORTING (WEB BASED) OF RECAPS, EXPENSE REPORTS, TIMESHEETS, ETC.

(3)

VALENCIA COUNTY GOVERNMENT, VALENCIA COUNTY, NEW

MEXICO

Director of Valencia County Older Americans Program April 25, 2016 – May 19, 2017

● Plan and manage all aspects of the program, ensuring compliance with all contractual requirements and local, county, state, and federal laws, regulations, and ordinances. 3

● Develops and manages annual budget for the program and performs cost and productivity analysis.

● Engages in federal and state contract negotiations, performs research, manages contract work scope, and markets the program.

● Generates funds through outside sources to include individual requests, governmental agencies, funding agencies, national organizations, and the public.

● Designs and implements systems to collect, maintain, and analyze data; generates progress reports, final reports, and other information for the program.

● Establishes short-long range goals, objectives, and operating protocols and procedures; monitors and evaluates programs effectiveness, effects changes required for improvement.

● Manages all five centers to include supervision of employees and volunteers.

● Designs, establishes and maintain staffing and organizational structure to effectively accomplish the programs objectives.

● Plans, develops, administers, and maintains program facilities.

● Recommends and participates in the development of program policies and procedures.

● Provides expertise in a specialized field; participates in local or statewide task forces.

● Maintains food quality standards, Oversees all phases of food procurement, production and service, including, inventory and ordering, storage and rotation, food preparation, recipe adherence, and service and production time standards.

● Conduct daily line checks and food reviews and recipes of the day. To ensure that clear feedback to the entire kitchen team, including staff and management.

● Ensures the cleanliness of the kitchen by maintaining to specified standards, passing Health Department audits with a 90% or better, and training staff on proper sanitation guidelines

● Ensures that the kitchen manager team and staff avoid cross contamination, improper food handling and/or storage practices, etc., through proper training and supervision

● Performs miscellaneous job related duties as assigned.

(4)

DAMON INTERACTIONS, SAN DIEGO, CALIFORNIA

Sales advisor-Cook Server Mar 2012 – Jun 2012

● Assignment reporting, daily.

● All company communications via internet.

● Set up and organized equipment and product, prepare vendor product according to demonstration.

● Cooked and served keeping proper temperatures for raw and cooked foods.

● Engage with customer/ cliental with free samples and information on product severed.

● Provided daily reports of product demonstrated

● Record Customer’s feedback.

● Engaged with customers to promote and increase sales of food products at retail grocery stores.

● Assigned throughout three counties .

4

CHUCKY’S WINGS BELEN NEW MEXICO

Owner and Operator, Aug 2010 – Mar 2012

● Hire and schedule staff hours and assign duties.

● Train all employee’s in all positions depending on title and duties.

● Schedule and receive food, beverage, supplies and deliveries, checking deliveries contents to verify product and quality.

● Monitor budgets and payroll records, and review financial transactions to ensure that expenditures were authorized and budgeted

● Count money; make bank deposits, paid all bills and purchase accounts.

● Order and maintain equipment and keep inventory records.

● Arrange and coordinate a variety of services such as waste removal and pest control.

● Establish nutritional standards for dining establishments based on and accepted by USDA standards.

● Plan and review menus as well as analyze recipes to determine labor and overhead cost, and assign prices to menu items.

● Create specialty dishes and develop recipes.

● Coordinate and monitor food preparation, portion size as well as presentation of food to ensure that food is prepared and presented in an acceptable manner.

● Investigate and resolve complaints regarding food quality and service.

● Keep records required by government agencies regarding sanitation and food subsidies when appropriate.

● Review work procedures and operational problems to determine ways to improve service.

(5) performance and safety.

● Collect payment from customers.

● Perform food preparations, cleaning duties, such as sweeping and mopping floors, tidying up server station, cooking area and prep room, taking out trash, checking and cleaning bathrooms during business hours and after closing.

VALENCIA COUNTY, LOS LUNAS, NEW MEX

Appraiser Trainee, Jun 2009 – Aug 2010

● Assist subordinate appraisers and to appraiser real and / or personal property for Valencia County, as well as any related work as required.

● Conduct special land valuation studies and research work as assigned by supervisor.

● Assess property out/ in the field.

● Lists personal property subject to taxation, determines appraised values and calculates assessed values.

● Estimate value of property for tax, sales, financing, development and insurance purposes.

● Prepare reports on appraisals and evaluations made.

● Answer inquiries of the public relative to assessments values and pertinent appraisals.

● Filling and updated property records.

● Send letters in English or Spanish to propriety owners due to new house or structures and untitled mobile homes.

DENNY'S STORE #18, LOS LUNAS, NEW MEXICO

Server / Trainer, Jan 2008 – Jun 2009

● Train, assist and mentor new servers.

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● Assist hostess by answering phones to take to-go orders, greeting and seating customers.

● Collect payments from customers.

● Inform customers of daily specials.

● Take orders from customers for food or beverages.

● Serve food or beverages to customers, and serve dishes at tables as required.

● Clean tables or counters after customers have finished dining.

● Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

● Stock service areas with supplies daily such as coffee, food, tableware, and

● Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

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DIANE'S PARKSIDE DINER, LOS LUNAS/ BELEN

NEW MEXICO

Owner and Operator, Apr 2005 – Dec 2007

● Hire and schedule staff hours and assign duties.

● Train all employee’s in all positions depending on title and duties.

● Schedule and receive food, beverage, supplies and deliveries, checking delivery contents to verify product quality and quantity.

● Monitor budgets and payroll records, and review financial transactions to ensure all expenditures authorized and budgeted accordingly.

● Review work procedures and operational problems to determine ways to improve service, performance and safety.

● Order and maintain equipment and keep inventory records.

● Arrange and coordinate a variety of services such as waste removal and pest control.

● Kept records required by government agencies regarding sanitation, and food subsidies when appropriate.

● coordinate and monitor food preparation methods, portion sizes, and garnishing as well as presentation

● Of plates were prepared in an acceptable manner.

● Establish nutritional standards for dining establishments based on and accepted by USDA standards.

● Count money, make bank deposits and paid all bills and purchase accounts.

● Investigate and resolve complaints regarding food quality and service.

● Plan and review menus as well as analyze recipes to determine labor and overhead costs, and assign prices to menu items.

● Create specialty dishes and develop recipes to prepare in dining facilities.

● Assess staffing needs, and recruit staff using methods such as newspaper advertisements.

● Schedule use of facility or catering services for events such as banquets or receptions, and negotiate details of arrangements with customers.

● Collect payment from customers.

● Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

WHITE WAY CAFE/ FRANCES RESTAURANT

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BELEN, NEW MEXICO

Server, Mar 1998 – Apr 2005

● Collect payments from customers.

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● Take orders from customers for food or beverages.

● Inform customers of daily specials.

● Serve food or beverages to customers and serve dishes at tables as required.

● Prepare checks total meal cost and sales taxes.

● Clean tables or counters after customers have finished dining.

● Roll silverware, set up food stations.

● Set up dining areas to prepare for the next shift or for large parties.

● Stock service areas with supplies, such as coffee, food, tableware, and linen.

● Fill salt, pepper, sugar, cream, condiment, and napkin containers.

● Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom A & J'S /BOSQUE FARM'S, NEW MEXICO

Server, Jul 1995 – Apr 1998

● Take orders from customers for food or beverages.

● Serve food or beverages to customers, and serve dishes at tables as required.

● Inform customers of daily specials.

● Clean tables or counters after customers have finished dining.

● Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

● Stock service areas with supplies such as coffee, food, tableware, and linens.

● Assist host or hostess by answering phones to take to-go orders, greeting and seating.

● Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, checking and cleaning bathroom.

● Fill salt, pepper, sugar, cream, condiment, and napkin containers. 7

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● RAMADA INN, ALBUQUERQUE, NEW MEXICO

Banquet set and server, Feb 1990 – Jul 1995

● Set up tables and chairs meeting, classroom style and for casual or fine dining.

● Serve small and large parties for meetings, weddings, government functions, privet parties and meals.

● Cleaning duties before and after events such as sweeping, mopping floors, vacuuming carpets, tidying up ballroom, server’s stations and taking trash out.

● Set up, take down stage floors, and dance floors.

● On occasion filing in at hotel restaurant, hotel nightclub and or maid service for hotel. ROLANDS NURSERY, ALBUQUERQUE, NEW MEXICO

Cashier /Sales/ Grower, Mar 1984 – Jan 1990

● Cashier and sales associate.

● Identify plants as well as problems such as diseases, weeds, and insect pests.

● Provide information to customers on the care of trees, shrubs, flowers, plants, and lawns.

● Determine plant-growing conditions, such as greenhouses, hydroponics, or natural settings, and set planting and care schedules.

● Construct structures and accessories such as greenhouses and benches.

● Prepare soil for planting, and plant or transplant seeds, bulbs, and cuttings.

● Cut and prune trees, shrubs, flowers, and plants.

● Graft plants.

● Apply pesticides and fertilizers to plants.

(9)Education/ Training

Attended Albuquerque and Los Lunas Public Schools

1975 through 1985

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UNMVC, Los Lunas, New Mexico

Sept 2002* GED

Fred Pryor Seminars Career Track

Sept. 21, 2016 * Leadership and management Skills for Women Sept. 29, 2016 * Basic Supervision

Valencia County training

June 10, 2017 * Cash Management Procedures

SERVSAFE National Restaurant Association

Feb. 5, 2017* Food Safety online course and exam Food Handler Certificate

Feb. 5, 2020 * expiration date

New Mexico Aging & Long Term Services Department

Aug. 22, 23 and 24 2016* 38th Annual NM Conference on Aging Sept. 27, 2016* 3rd Annual End Hunger in New Mexico Summit Oct. 18 and 19, 2016* Non Metro Area Agency on Aging Provider Training

Jeff Goebel Seminars

April 27, 28 & 29 2016* Consensus Building and Conflict Resolution

The Shamrock Foods Expo 2016 / 2005/ 2006

Sept. 14 2016* Food Costing/ Seminar

Restaurant Math 101 Food Costing

Millennials Basics and your Future Workforce Business- Building In the industry insight with Fabio Viviani and Antonia Lofaso.

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SKILLS

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BILINGUAL / ENGLISH AND SPANISH

MANAGEMENT

CASHIER

SALES ADVISOR

SERVER

COOK

FOOD EXPEDITER

COMPUTER SKILLS

TEAM PLAYER

CRITICAL THINKING

WORK WELL UNDER PRESSURE

EMPLOYEE RELATIONS SKILLS

CONFLICT RESOLUTION SKILLS

DETAIL ORIENTED

MEETS DEADLINES

CREATIVE

CUSTOMER RELATIONS SKILLS

RESPONSIVE

FOCUSED

COMMUNICATIONS SKILLS

RESULTS-ORIENTED

SAFETY CONSCIOUSNESS

ORDER ENTRY EXPERIENCE

KITCHEN MACHINERY SKILL

FOOD SAFETY SKILLS

FOOD PREPARATION SKILL

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REFERENCES

Manny Garcia

100 South Main St. Belen, NM 87002 505-***-****

Fire Chief – City of Belen

Andrew De Camillo

212 Dallies Ave. Belen, NM 87002 505-***-****

Economic Development Consultant

Becky Culp

3146 Chama Meadows St. Rio Rancho NM 87114 505-***-**** Presbyterian Hospital – EMT Intermediate

John Trujillo

1200 Juan Perea Road. Los Lunas, NM 87031 505-***-**** Facility Manager Valencia County

Orlando Montoya

444 Luna Ave. Los Lunas NM 87031 505-***-****

Human resource Director Valencia County

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