Address :

C/*, Madhav Nagar,

Rafi Ahmed Kidwai Road,

Wadala, Mumbai – 31, India.

Name : Bosco Dujon Kinny

Date of Birth : 11 Jan 1983

Sex: Male

Nationality : Indian

Religion : Roman Catholic

Phone: 91–992*******

E-mail: adm13s@r.postjobfree.com

Bosco Dujon Kinny

Executive Summary

Extensive experience in Land & Ship Hotel Industry

Fast learner, dependable and appreciative of details

High sense of responsibility and positive work attitude

Knowledgeable in computer

Objective

To establish a career in the hospitality industry or accounting by being part of an organization that will further enhance my knowledge & skills and will give me an opportunity to exhibit my strengths & capabilities that will eventually lead to the fulfillment of my personal goals and contribute to the company’s overall success as well.

Experience

(Current - Previous)

August 2015 till date…..

Holland America Line Amsterdam,Netherland

Second housekeeper (Cabin operation & Public Area) – Housekeeping

Vessel Assignment: Disney Magic

Attending Daily Housekeeping Briefing & assign cabin steward/ess to their duties

Maintain a logbook to record cabin status, maintenance, events and activities. Complete daily worksheet. Maintain adequate storage of supplies and conduct inventory against wastage and loss. Also conduct periodic Linen inventory. Report to the Assistant Housekeeper any loss, damage or maintenance. Maintain all Equipment in good working order. Responsible for securing Master Key at all times and ensures maintaining the cleanliness in all guest cabins and surrounding areas & Offer all possible assistance to all guests. Inspection of 20 staterooms daily for makeup room and turn down service.

Daily inspection of ice machine including corridors preparing for USPH inspection.

Maintaining a smooth floor in the laundry operation in term with linen and towels

Maintaining and distributing stores. Preparing crew members for presentation for towel folding. Training crew members and lead them to success. Luggage operation handling with broken luggage. Handling guest challenge and making sure all guest are having a wonderful time.

Wears appropriate uniform as prescribed by company policy and maintain personal cleanliness. Evaluate performance of cabin steward/ess periodically and recommend appropriate action such as promotion, Disciplining or commendation. Establish and maintain effective relation with all crew, colleagues and management and assume other duties assigned by the Housekeeper or Assistant Housekeeper from time to time.

June 2013 till July 2015

Hotel Taj Lands End

Guest Service Officer Housekeeping Mumbai, India

Attending daily housekeeping briefing, checking on grooming, preparing morning documentation.

Checking on all cleanliness, maintenance and set up of all occupied and departures rooms.

Handling linen inventory, lost and found.

Ensure a smooth operation

Night guest complain,departure rooms,airline rooms and night guest call

Mar 2010 till May 2013

Disney cruise line Orlando,USA

Second housekeeper (Cabin operation & Public Area) – Housekeeping

Vessel Assignment: Disney Magic

Attending Daily Housekeeping Briefing & assign cabin steward/ess to their duties

Maintain a logbook to record cabin status, maintenance, events and activities. Complete daily worksheet. Maintain adequate storage of supplies and conduct inventory against wastage and loss. Also conduct periodic Linen inventory. Report to the Assistant Housekeeper any loss, damage or maintenance. Maintain all Equipment in good working order. Responsible for securing Master Key at all times and ensures maintaining the cleanliness in all guest cabins and surrounding areas & Offer all possible assistance to all guests. Inspection of 20 staterooms daily for makeup room and turn down service.

Daily inspection of ice machine including corridors preparing for USPH inspection.

Maintaining a smooth floor in the laundry operation in term with linen and towels

Maintaining and distributing stores. Preparing crew members for presentation for towel folding. Training crew members and lead them to success. Luggage operation handling with broken luggage. Handling guest challenge and making sure all guest are having a wonderful time.

Wears appropriate uniform as prescribed by company policy and maintain personal cleanliness. Evaluate performance of cabin steward/ess periodically and recommend appropriate action such as promotion, Disciplining or commendation. Establish and maintain effective relation with all crew, colleagues and management and assume other duties assigned by the Housekeeper or Assistant Housekeeper from time to time.

Jan 2010 to Feb 2010

Louis cruise line Cochin, India

Housekeeping Supervisor (Cabin operation & Public Area) - Housekeeping

Vessel Assignment: Aquamarine

Attending Daily Housekeeping Briefing & assign cabin steward/ess to their duties

Maintain a logbook to record cabin status, maintenance, events and activities. Complete daily worksheet. Maintain adequate storage of supplies and conduct inventory against wastage and loss. Also conduct periodic Linen inventory. Report to the Assistant Housekeeper any loss, damage or maintenance. Maintain all Equipment in good working order. Responsible for securing Master Key at all times and ensure maintaining the cleanliness in all guest cabins and surrounding areas & Offer all possible assistance to all guests

Wears appropriate uniform as prescribed by company policy and maintain personal cleanliness. Evaluate performance of cabin steward/ess periodically and recommend appropriate action such as promotion, Disciplining or commendation. Establish and maintain effective relation with all crew, colleagues and management and assume other duties assigned by the Housekeeper or Assistant Housekeeper from time to time.

Oct 2007 to Jan 2010

Star Cruises Port Klang, Malaysia

Team Leader / Housekeeping Supervisor (Cabin Operation & Public Area) – Housekeeping

Vessel Assignment: Superstar Aquarius & Super Star Virgo.

Attending Daily Housekeeping Briefing & assign cabin steward/ess to their duties

Maintain a logbook to record cabin status, maintenance, events and activities. Complete daily worksheet. Maintain adequate storage of supplies and conduct inventory against wastage and loss. Also conduct periodic Linen inventory. Report to the Assistant Housekeeper any loss, damage or maintenance. Maintain all Equipment in good working order. Responsible for securing Master Key at all times and ensure maintaining the cleanliness in all guest cabins and surrounding areas & Offer all possible assistance to all guests

Wears appropriate uniform as prescribed by company policy and maintain personal cleanliness. Evaluate performance of cabin steward/ess periodically and recommend appropriate action such as promotion, Disciplining or commendation. Establish and maintain effective relation with all crew, colleagues and management and assume other duties assigned by the Housekeeper or Assistant Housekeeper from time to time.

Aug 2005 – Sep 2007

Star Cruises Port Klang, Malaysia

Utility Steward / Cabin Stewardess – Housekeeping

Responsible ensure maintaining the cleanliness in all guest cabins and surrounding areas & Offer all possible Assistance to all guests. Wears appropriate uniform as prescribed by company policy and maintain personal Cleanliness. Keep trolley neat, maintain all equipment in good condition, keep linen and lockers clean and orderly, Report, Maintenance losses or damage in any area or equipments. Establish and maintain effective relation with all crew, colleagues and management and assume other duties assigned by the Housekeeper or Assistant Housekeeper from time to time.

Jan 2005 to June 2005

Hotel Intercontinental (Mumbai, India)

Receptionist – Front Desk

Nov 2004 to Jan 2005

Hotel Emerald (Mumbai, India)

Receptionist - Front office

Daily responsible for the efficient and smooth operation of the Front Desk. Conversant with the Fidelio Computer System, PABX, Vingcard Key System and all other. Operating equipment in the Reception area.

Provision of warm, friendly, and efficient service to guests. Conversant with accommodation, cabin availability, and facilities. Handle guest’s comments, queries, and complaints in the most professional manner possible. Handles all foreign currency conversions for guests in accordance with foreign currency. Policies and procedures.

Responsible for the receipt and banking of all kinds of currencies. Assumes other duties as assigned by the Supervisor as and when required.

Mar 2004 – Nov 2004

Hotel Intercontinental Mumbai - India

Security supervisor

Checking the security system around the hotel

Monitoring CCTV

Issuing gate pass and checking incoming stocks

Daily rounds around the whole premises.

Aug 2001 – Jan 2002

The Peninsula Mumbai Mumbai - India

Sales & Marketing - Public Relation Trainees

Assignment: Public Relation Trainees – Sales & Marketing

Booking & Facilitating the arrangements for meetings, events and special functions also Organizing and managing the events

Conceptualizing & implementing Marketing Strategies. Coordinating & Monitoring Sales Plan Implementation. Budgeting and profit maximization. Keep track of reservation status & be ready & flexible to offer accommodation at short notice to Increase occupancy. Maximizing income and controlling expenditure

Welcoming VIP clients in Traditional manner & Ensuring Client satisfaction. Overall handling the Customer care and satisfaction, ensuring that highest level of service and Hospitality is provided to the guest as per standards and guest satisfaction is always met. Taking care of all administration responsibilities & Building a fruitful and cherishing relationship with the client.

Educational

Qualification

Educational Qualification

HSSC (Commerce) 1999

Dr. Ambedkar College of Art & Commerce (Mumbai) Mumbai, India

Diploma in Computers 2002

NIIT – Mumbai India

Additional Qualification

January 2005

Star Cruises Training Management (Star Cruises Hotel Ops – Training Department)

Developing Training Skills (5 Courses)

Developing Supervisory Skills Training (9 Courses)

Basic Soft Skills Training (12 Courses)

Star Cruises Training Management (Star Cruises Hotel Ops – Training Department)

Crowd Management

Crisis Management

Passengers Safety

Basis Hygiene & Vessel Sanitation Programme

India

Basis Personal Familiarization

Basic Firefighting

Basic First Aid

Passengers Safety & Survival Techniques

Ships Safety Induction

Language Know - English, Hindi & Chinese

Interests: Reading, Traveling, Interacting & Music

Passport Details

E0532584

Valid C1/ D US visa

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