AKSHAY ARUNKUMAR SINGH

Planner and achiever with excellence in spearheading entire functions of Hospitality with consistent record of delivering results in growth, revenue, operational performance and profitability

Personal Details

Date of Birth:5th May 1992

Languages Known:English, Hindi, Marathi

Address: Hanuman Nagar, PO Wahannagar Ahmednagar-414006, Maharashtra, India

Email:adm124@r.postjobfree.com

Phone :+91-708*******, +91-899*******

Nationality: Indian

Profile Summary

A focused and goal-orientedBachelor of Science (Hospitality Studies) individual ;zeal to make a career as Dept. Head

Consistently achieved performance goals through enthusiasm tenacity and initiative

Knowledge ofbalancing service with costs to ensure profitability and promoting guest satisfaction to ensure repeat business

Proficient in purchase/ control inventory with attention to budget guidelines

Possessoutstanding communications skills, both with guests and staff; resolve problems quickly & equitably to ensure happy customers &employees

Knowledge Preview

~Customer Service/Guest Relations ~Purchase/Inventory Management ~Quality Assurance/Control

~Facilities / Safety Management ~ Cost Control ~Continuous Performance Improvement

~Vendor Management ~Cafeteria Management

Academic Details

T.Y. Bachelor of Science, (Hospitality Studies), Pune University (India) in Jul'13; secured 61.08%

S.Y. Bachelor of Science (Hospitality Studies), Pune University (India) in Jul'12; secured 64.50%

F.Y. Bachelor of Science (Hospitality Studies), Pune University (India) in Jul'11; secured 73.41%

XII from Pune(India), Board in Jul'09, Secured 48%

X from Pune(India), Board in Jul'07; secured 71.38%

T Work Experience(5 Years)

Organization: Inox Leisure Ltd. (Pune)

Period: Sep 18 to Dec 2020

Designationt: Executive-Operations

Category: Multiplex

Role:

To responsible of handling whole shift of almost 12 to 15 People.

- Proper Opening and closing of shift according SOP.

- Handling and handover of cash.

- To check and manage the Inventory according the sale.

- To bring the marketing Promotions to improve the sale.

- To Ensures the 100% implementation of SOP in the unit.

- To check the daily delivery of food for

- To analyzing monthly P&L.

- To observe and supervise the housekeeping operations.

- Check the cleanliness and the hygiene.

- To control the cogs.

- To control the shrinkage.

- To maintain the daily checklist of work done.

- To check all equipment check list.

- Interaction with the guest to solve their problems and issues.

- to make the duty roaster according to the need weekdays and weekends.

- To deploy them according the need.

- To take the daily briefing and letting them know the target and actual sale.

- To send the daily reports of sale and incidents to the Operation Manager.

- To schedule the programming of movie shows and pricing.

Organization: Tata Starbucks Pvt. Ltd. (Pune)

Period: Jun’17 to Aug 18

Department: Shift Supervisor

Category: International Café

Role:

- To run the shift

- to handle the cash

- to take the daily briefing

- assist the restaurant manager

- to handle the complain

- to take the inventory

- to make the schedule

- To order the stock

- To follow the daily check list

Organization: Swensens (City Square Mall) Singapore

Period: Mar’14-Jan’16

Designation: Food and Beverage Service (Assistant Restaurant Manager)

Category: Restaurant

Role:

Ensured smooth functioning, assisted the Manager, checked the inventory, managed the cashier, ordered the stock, took orders, managed complaints, ensured sales reach target, checked the feedback and passed it to the Manager

Promoted the product and followed all the government guidelines

Period: Sep’13-Dec’13

Designation: Food and Beverage Service (Management Trainee)

Category: Restaurant

Role:

Took orders, did the cleanings, placed orders, assisted the seniors and followed the standards

Organization: Welcomhotel Rama International, Aurangabad, India

Period: Dec’12-Feb’13

Designation: Food and Beverage Service,(Trainee)

Category: Five star

Role:

Assisted seniors, did cleanings and basic things

Organization: Quality Resort Chiplun, India

Period: May’12-Jun’12

Designation: Food and Beverage Service (Trainee)

Category: Three Star

Role:

Placed orders on the phone

Took the orders on phone

Arranged the trays and made the pre arrangements

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