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Bilal Qousi

**** ******** ********, ***********, ** L5V 2Z9 Canada

Tel (c) 647-***-**** Email: adm0sk@r.postjobfree.com CAREER PROFILE

I am a dedicated, confident, and highly driven individual that is resourceful and proactive; I combine analytical thinking, effective communication skills with extensive knowledge in a variety of areas. Demonstrate excellence with Critical Thinking, Change Management and Team Building. I bring knowledge and experience working within various fields within the working industry. EDUCATION & QUALIFICATIONS

Karachi University-Bachelor of Pharmacy.

Karachi University- Master of Business Administration. Qualifications/Skills

• Fast learner.

• Highly motivated and driven.

• Self Management.

• Customer Service and client relationship skills.

• Communication Skills.

• Highly skilled in MS Office applications including Word, Excel, Visio, Power Point, Outlook, Project.

EMPLOYMENT HISTORY & CURRENT ACCOMPLISHMENTS

- T-Mobile Call Centre: Senior Customer Service Representative (January 2019 – April 2020)

• Assist customers in choosing suitable plans that meet their needs.

• Utilize sales techniques to achieve weekly sales target.

• Help solve customer issues and complaints.

- Sinopec China: Sales manager & consultant (2015 -2018)

• Responsible for AAA class Sales channels.

- Sinopec China: Marketing manager (2010 – 2015)

• Marketing Plan

• Team courses trainer

- Nutrica Kingdom: Sales Manager: (2005-2010)

• Forecasts control

2

• A & P Budget control

• Debit note control

• Target distribution per region (TU & SR)

• Stock control & Stock allocation

• Price positioning

• Market segmentation (EC Neilson &MMRB)

• Team coaching

• Merchandizing team coaching

• Target distribution per region per med rep & sales man (TU & SR)

• Stock control

LANGUAGES

Fluent in:

• English

• Arabic

• Urdu

• Hindi

• Boshto

REFERENCES

Available upon request

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