Samantha Brown
Sales Coordinator / Adminstrative
Chambersburg, PA 17201
**********@*****.***
To succeed in an environment of growth and excellence. Earn a job which provides me job satisfaction, self-development, and help me achieve personal, as well as, organizational goals. Authorized to work in the US for any employer
Work Experience
Sales Coordinator / Administration
Fire-X Sales & Service Corp - Hagerstown, MD
-Oversees all aspects of proposal preparation, ensuring quality, compelling bids are submitted in a timely manner.
-Provide potential and current clients with excellent customer service. Work to improve customer satisfaction and ensure that important clients are retained, quickly developing and implementing solutions when the potential to lose a customer presents itself.
-Proficient in Microsoft Word and Excel.
-Proposal management experience.
-Demonstrating previous exposure to contracts and an understanding of basic contract language.
-Possessing experience interacting with executive-level staff. Credit Analyst
CITIBANK - Hagerstown, MD
January 2014 to July 2016
-Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
-Consult with customers to resolve complaints and verify financial and credit transactions.
-Generate financial ratios, using computer programs, to evaluate customers' financial status. Document Management Specialist
HMS-HARRY M. SIEGEL - Martinsburg, WV
February 2012 to November 2012
-Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.
-Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
-Maintained data entry requirements by following data program techniques and procedures.
-Maintained customer confidence and protects operations by keeping information confidential. Co-Manager
VALENTI MANAGEMENT - Chambersburg, PA
March 2001 to February 2012
-Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
-Managed staff, prepared work schedules and assigned specific duties.
-Directed and coordinated organization's financials and budget activities to fund operations, maximize investments, and increase efficiency.
-Determined staffing requirements, interviewed, hired, and trained new employees.
-Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheets, databases, or presentation software.
-Conducted research, compiled data, and prepared reports for consideration and presentation by executives, committees, and board of directors.
-Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.
Education
High School Diploma in College Preparatory Curriculum JAMES BUCHANAN HIGH SCHOOL - Mercersburg, PA
June 2001
Skills
Customer Service, Salesforce