CURRICULUM – VITAE

RAJESH YENIGALLA

Do No: B4-4, B.K.Enclave, Maktha,

Miyapoor, Hyderabad.

Contact Details : +91-984******* : Email ID:adm0nh@r.postjobfree.com

Professional Overview

A result oriented professional with over 10years of experience in after sales Business. Adept at developing effective training programs, for Service team to meet the individual needs of each client and train customer service professionals to be more effective. Specializes in developing innovative service methods that exceed customer expectations.

Professional Profile:

Company/Firm

PLACE

Designation

Period

VARS Automobiles

Miyapur

Partner in Multi Brand Car Garage

2019 may to till date

HARSHA AUTOMOTIVE PVT LTD

Kondapoor

Asst Manager Service

2015 Feb to Dec 2018

HARSHA AUTOMOTIVE PVT LTD

Kondapoor

Service Advisor

2013 may to 2015 Jan

GEM MOTSOR IND PVT LTD

Hydernagar

Service Advisor

2010 Jan to 2013 Apr

SUMITRA MOTORS

Vijayawada

Floor Incharge

2008 Oct to 2009 Dec

TATA Teleservices Dealer

Vijayawada

Field Technician

2003 Jun to 2008 Jun

Educational Qualification

ACADEMIC : Diploma in E.C.E

Govt.Polytechnic in Mahaboob Nagar(Discontinued)

: Draught’s men Mechanical in Govt I.T.I in Vijayawada.

: SSC completed in Sarada EM High School, Vijayawada.

: Basic& Advance Service training certificate in Maruthi.

: Service Adviser & Master Service Adviser training certificate in Toyota

Work profile:

Joined as a Service Advisor in Harsha Automotive Pvt Ltd for Toyota dealer at 15/05/2013 and promoted as a Asst-Manager Service from 01/02/2015 to 31/12/2018.

As a service advisor in GEM MOTORS (IND) PVT LTD for Maruthi dealer from 01/01/2010 to 01/05/2013 at Hydernagar branch, Hyderabad

As a spares assistant for 4 months, after as a floor supervisor for 8 months in Sumithra motors dealer for Chevrolet From 02/10/2007 to 28/12/2009 Bank colony, Vijayawada

As filed technician in TATA telecom dealers from 05/06/2003 to 03/06/2008 in Hyderabad and Vijayawada surrounding areas.

KEY RESPONSIBLE areas

●Overall responsibility of monitoring all Customer Complaint resolution.

●Respond to all customers who have Service related concerns through any communication mode.

●Root cause analysis of customer concerns for correct counter Measure.

●Promoting and participating in different Toyota campaigns.

●Monitoring the service advisor punctuality.

●Conducting meetings with service advisors about business performance.

SKILLS:

Learn new things of latest trends and technologies in automobile market.

In-depth knowledge of automobiles and their terminology.

Strong ability to work under pressure and time constraints..

Personal Details

Father name : Y.S.R.K.V.Prasad,

Date of Birth : 25-08-1984

Gender : Male

Religion : Hindu

Marital Status : Married

Languages : English, Hindi & Telugu

Signature:

Date:

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