ELIZABETH LAFITAGA
Front Royal, UNITED STATES ***30 • 202-***-**** • ***************@*****.***
Professional Summary
Highly motivated college graduate with BA in Political Science with background in American politics, international diplomacy and interpersonal communication. Worked in sales associate and office management positions. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Skills
Stocking and replenishing
Trend knowledge
Shipment processing
Contract preparation
Sales training
Excellent people skills
Adapt to diverse groups
Professional demeanor
Social perceptiveness
Multi-tasking strength
Client Service
Work History
Sales Associate, 05/2019 to 08/2019
Walmart – Front Royal, VA
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Evaluated inventory and daily shipments to stock on floor Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging Night Staff Desk Attendant, 08/2017 to 05/2019
West Virginia University – Morgantown, WV
Served as night staff desk attendant for freshman dormitory for two consecutive years. Duties of night staff was to manage front desk from hours of 12 A.M. To 8 A.M., check in student residents and guests, and hourly security roves in student halls to check for noise or any disturbances through night.
Served as friendly, hardworking, and punctual employee. Managed multiple tasks in high-volume environment. Worked flexible hours; night, weekend, and holiday shifts Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately Barista, 05/2018 to 08/2018
Peets Coffee And Tea, & Santoro Coffee – Kailua, HI Maintained supply levels in counter and customer areas to meet typical demands. Recommended products based on solid understanding of individual customer needs and preferences. Controlled line and crowd with quick, efficient service. Pleasantly interacted with customers during hectic periods to promote fun, positive environment. Prioritized drink requests while managing interruptions. Cultivated ability to recall customers' names and address each by name. Recommended products based on solid understanding of individual customer needs and preferences Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Learned every menu preparation and numerous off-label drinks to meet all customer needs Constantly expanded personal knowledge of coffee styles and varieties Education
Bachelor of Arts: Political Science, 05/2019
West Virginia University - Morgantown, WV
Majored in Political Science
Minored in Communications
Coursework included International Relations, Comparative Government, Economic Law, American Political Theory, Intercultural Communication, Nonverbal Communication, Interpersonal Communication, Japanese Part of Japanese club integrated with Japanese exchange students Thesis: Extensive Study into the need of Department of Homeland Security Bachelor of Arts: Political Science And Government, 05/2017 Arizona State University - Tempe, AZ
Majored in Political Science with emphasis in International Relations and Diplomatic Studies Transferred to West Virginia University for Fall 2017 High School Diploma: 05/2015
Kalaheo High School - Kailua, HI
Student Government - Student Legislator leader; junior legislator elected for student resolutions alongside Hawaii Board of Education
NJROTC- Trainee Officer: upperclassmen leader integrated in younger grade classrooms NJROTC- Support Team Captain: attended extracurricular competitions, helping teachers and other students competing; did over 15 events each school year, captain for Junior and Senior year Communications Academy: lead student news Anchor, produced live news for school broadcasting Varsity Volleyball Team: Outside Hitter freshman and sophomore year, won Most Inspirational Player both years
Received Senior Principal Scholarship, 2015
Principals List for 3.5+ GPA, every semester freshman-senior year Additional Information
Won Principals Award and Scholarship- 2015, Senior Superlative Political Science- BS, Arizona State University, Tempe August 2015 — May 2017 Attended Arizona State University for the first two years of undergrad. Studied Political Science (BS) in a concentration of Pre-Law studies. Attended Alternative Spring Break (ASB) with United Way in New Orleans, LA for disaster relief after Hurricane Katrina GPA: 2.5 Transferred after second year to West Virginia University due to family occurrences Political Science - BA, West Virginia University, Morgantown August 2017 — May 2019 Attended West Virginia University for the remaining two years of undergrad. Studied Political Science (general studies) with a minor in Communication studies. Attended study abroad program in Summer 2018 based in Erfurt, Germany for 3 months studying intercultural communication Participated in College Democrats of America and Japanese Club GPA: 2.8 Graduated May 12, 2019
Languages
Japanese
Limited Working