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Customer service management

Location:
New Lenox, IL
Salary:
Negotiable
Posted:
June 08, 2021

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Resume:

LAURA PIECHONKA

*** *. ******** *** · 815-***-****

adm0lb@r.postjobfree.com ·

Dedicated, hardworking healthcare professional that will utilize existing skills and knowledge to continue to learn and grow. Looking for new opportunities to grow in my career. Have 18 years in the healthcare industry.

EXPERIENCE

2004 – PRESENT

OB TECHNICIAN/CNA/UNIT CLERK, Silver Cross Hospital

Maintain sterility in the operating room while setting up necessary supplies and precautions for cesarean section delivery- in surgery, responsible for maintaining an accurate object count at all times, assisting physicians with retraction/suction when needed, passing instruments to physicians while maintaining sterility and being aware of maternal quantitative blood loss.

Direct contact with laboring patients-responsible for setting up delivery equipment in labor room for physician while maintaining sterility assist patients with position changes and comfort measures.

During birth, responsible for assisting physician with supplies. Correctly storing and labeling all pathological specimens, and using tools provided to report accurate blood loss quantity.

Care for post-partum patients, and their newborns. Obtained vital signs, and blood glucose. Order diagnostic testing for patients, admitted newborns in the system, and complete birth certificate registration.

Precept new employees

2003 – 2004

CNA, Our Lady of angels

General CNA duties including feeding, dressing, grooming, moving, and changing linens in a nursing facility.

Transferred residents to and from wheelchairs, beds, showers, and restrooms with use of gait belt if needed.

Used patience and compassion to promote quality optimal healthcare for all residents.

2001-2003

STORE MANAGER, WORK N GEAR

Hiring and training of new staff. Calculate payroll, and complete employee scheduling.

Ordering monthly inventory, stocking, ordering, and transferring merchandise and supplies.

Telemarketing

EDUCATION

2002

CERTIFIED NURSING ASSISTANT, Joliet Jr. College

2001

Business Prerequisites, College of DuPage

1997

HIGH SCHOOL DIPLOMA, Lincolnway central

SKILLS

Sterile Technique

CPR certified

Utilizes time efficiently

Ability to work well under pressure

Data entry computer skills

Medical terminology

Strong communication skills

Interpersonal skills

Leadership

ACTIVITIES

Volunteered for Meals on Wheels. Representative for the ancillary staff at the monthly committee meetings.



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