Mark Nalley

*** -*** - **** *** ***** Bridge Road

adm0ko@r.postjobfree.com Greenville, SC 29617

EXECUTIVE SUMMARY

Versatile professional experienced in leading projects in fast paced manufacturing utilizing the principles of six sigma statistical analysis, problem solving, quality auditing, and problem resolution. Exceptional communicator utilizing acquired knowledge, kaizen events, technical writing and verbal coaching to guide and train associates. Recognized for optimizing continuous improvement practices. Skilled with implementing and refining error/mistake (poka-yoke) processes to meet first time quality and maintain the craftsmanship required for error free finished goods and services in the global market. APPLIED KNOWLEDGE

PROFESSIONAN EXPERIENCE

Electrolux Home Products

Quality Engineer (Contract Employee) (September 2020 – Present)

• Guiding and mentoring a team of Quality Technicians to achieve department and company goals.

• Review each department for process variations and develop statistical analysis reports.

• Established scrap reduction using 5 why and A3 control methods that have proven to reduce unit cost through plastic scrap reduction by 40 percent in the fourth quarter of 2020.

• Provide input for process driven cost savings.

• Review assembly and testing practices identifying bottlenecks and systemic root cause issues impacting quality.

• Participate in quality audits citing needs for process improvement.

• Evaluated safety criteria for facility operations through STOP and quality audits citing areas of noncompliance.

• Consult with customer quality engineering ensuring purchased product quality concerns will not impact the guarantee with a focus that product is being produced in accordance with all customer / consumer requirements. Eugen Wexler, US Plastics, Inc.

Supplier (Customer) Quality Engineer ` . (October 2018 – April 2020)

• Utilized established relationship as a Tier 1 CQE supplier to efficiently coordinate the transfer of responsibilities and developed a team of onsite quality liaison personnel at BMW Mfg.

• Mentored the team on the proper methods to perform quality audits for injection molded plastic material.

• Managed the audit, root cause analysis, and containment of suspect material from detection to clean point.

• Reviewed and approved third party reworked and GP12 inspected material to applied consumption by customer.

• Coached the team to use the principles of DMIAC at the customer level (B2B portal) as a function of claims management, including error and mistake proofing witness mark verification and SIPOC diagrams prior to engaging in suspect material (root cause) discussions.

• First quarter 2019 demonstrated a fifty percent reduction in customer complaints, PPM defect charges, internal 4D and external 8D reports through improved communication with the responsible BMW personnel.

• Use of Brady safety & Minitab statistical software

• Quote preparation / Quote review

• Maintaining compliance with OSHA regulations

• Metallurgy & Injection Molding

• Welding & acetylene torch operation

• Digital photography & Video for product

application and process training

• Tooling appropriation & project management

• QS / ISO 9001:2015 & TS16949 standards

• APQP, PPAP, PFMEA & FMEA for Tier 1

and Tier 2 automotive manufacturing

• Project timing & production planning

• Equipment capacity planning, SPC / MSA

• Proper use of measuring tools & fixtures

including material scan points, poka-yoke’s

error / mistake proofing, Go / No-Go gages

Mark Nalley (Continued)

SaarGummi Tennessee, Inc.

Supplier (Customer) Quality Engineer (December 2017 – October 2018

• Liaison for Tier 1 supplier to BMW Mfg. Responsible to contain, review, document and report suspect material.

• Conducted root cause analysis of quality issues, defining defects, poor handling and installation practices.

• Defined issues with fit, form, function and visual presentation for all surfaces of injection molded rubber seals applicable to doors, windows, hatch and hood locations

• Performed product analysis and corrective action effectiveness using quality assessment tools including 8D’s. SEW Eurodrive

Quality Analyst (Contract Employee) (March 2017 – November 2017

• Reviewed assembly and testing practices identifying time traps and systemic root cause issues impacting quality.

• Evaluated safety criteria for confined spaces and quality audits citing areas of noncompliance.

• Consulted with customer service and logistics defining methods for efficiently resolving open customer concerns and implement new communication tools to expedite internal and external customer orders.

• Developed the models (template’s) for writing equipment lock out tag out procedures using BRADY software.

• Prepared machine and equipment specific lock out tag out documentation. Hayssen Flexible Systems

Process Engineer & Procedure Writer (Contract Employee) (April 2016 – August 2016)

• Analyzed manufacturing practices, engineering drawings, and allocation of inventory, identifying root causes of time traps & bottle necks impacting the assembly of custom food packaging equipment.

• Used Kaizen events to introduce process improvements, vendor/supplier resource selection resulting in improved production timing including balanced work flow.

• Introduced methods to enforce an existing 5S system improving production efficiency and team moral.

• Developed the model (template’s) for writing, maintaining and revising standardized work instructions.

• Efficiently completed the contract assignment ahead of schedule and under budget. Yokohama Industries America

Process Engineer & Procedure Writer (Contract Employee) (April 2012 – December 2015)

• Optimized technical writing skills to design document templates and transfer applicable content to the new format after the transfer of business owners for compliance with current production methods.

• Developed, maintained and revised: operation instructions, work instructions, maintenance procedures, quality assessment procedures, all in accordance with the core principles of QS/ISO standards.

• Guided the lab with review and test of returned material for probable cause and opportunity for improvement.

• Edited root cause, corrective action, and 8D summary reports. Participated in quality audits for compliance.

• Established machine standards as a part of reducing cost, improving the error & mistake proofing methods.

• Analyzed data to develop training material utilized for Kaizen events, product applications and continuous improvements to validate lean manufacturing processes. EDUCATION

Bachelor of Science in Business Administration - Furman University, Greenville S.C. Associate of Science Mechanical Engineering Technology - Greenville Technical College. CERTIFICATIONS and TRAINING

• Lean Six Sigma Black Belt for Manufacturing & Services – Certified by Greenville Technical College.

• QS/ISO Internal Auditor – Certified by Greenville Technical College.

• Grant Writer – Certified by Bohse Associates, Inc.

• Silver Certificate # WR5N9TTQ5HZN – Certified by Work Ready South Carolina.

• Front Line Leader – Certified by ZENGER MILLER (Now: “Achieveglobal”).

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