Customer service, cashier, sales, bachelor's degree in Nursing, comput
Resume:
Kelly Miller
Customer Service Representative
Wichita Falls, TX 76310
*********@*****.***
Seasoned Registered Nurse with more than 16 years of experience in fast-paced office setting and rehabilitation facility. Excellent computer skills and customer service skills. Track record of achieving exceptional results in running a busy Neurosurgery Office by using strong organizational skills, handling tasks with accuracy and efficiency and reporting any issues that arise to my supervisor. Work Experience
Sales Associate
Wilson Office Supply - Wichita Falls, TX
June 2016 to Present
Take inventory of current stock and my job is to move our furniture that has been in the warehouse and isn't new. I fix it, work with the public daily by describing what we have and what they need so that I can save our customers from having to hunt down a specific chair or a desk that elevates for their comfort to stand and work I'm the one that is the bond between customers and our owners. I work under Dick Wilson. It's the largest, hometown, office furniture supply store in Wichita Falls. The store was open in 1942 and still going strong today.
Cell Phone Sales
Best Buy Stores - Wichita Falls, TX
May 2014 to September 2014
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff
members as necessary.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Insurance Agent
Reliable Life Insurance - Wichita Falls, TX
November 2013 to April 2014
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. Customize insurance programs to suit individual customers, often covering a variety of risks. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Calculate premiums and establish payment method.
Perform administrative tasks, such as maintaining records and handling policy renewals.
Contact underwriter and submit forms to obtain binder coverage. Confer with clients to obtain and provide information when claims are made on a policy. Customer Representative
WDS - Wichita Falls, TX
April 2013 to November 2013
Modify and revise designs to correct operating deficiencies or to reduce production problems.
Compute mathematical formulas to develop and design detailed specifications for components or machinery using computer-assisted equipment.
Confer with customer representatives to review schematics and answer questions pertaining to installation of systems.
Oversee activities directly related to making products or providing services. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Home Caregiver
Home Instead Home Health - Wichita Falls, TX
August 2011 to November 2013
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Check patients' pulse, temperature, and respiration. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Registered Nurse
Midwestern Healthcare Center - Wichita Falls, TX
October 2010 to July 2011
Assess patients' medical histories to predict anesthesia response. Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures.
Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary.
Select, prepare, or use equipment, monitors, supplies, or drugs for the administration of anesthetics.
Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, respiration, ventilation, or urine output, using invasive and noninvasive techniques.
Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support techniques.
Perform or evaluate the results of diagnostic tests such as radiographs (x-rays) and electrocardiograms
(EKGs).
Office Manager/Office Nurse
Wichita Falls, TX
February 2002 to September 2010
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Complete and mail bills, contracts, policies, invoices, or checks. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities. Process and prepare documents, such as business or government forms and expense reports.
Compute, record, and proofread data and other information, such as records or reports. Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Monitor and direct the work of lower-level clerks. Complete work schedules, manage calendars, and arrange appointments. Review files, records, and other documents to obtain information to respond to requests. Inventory and order materials, supplies, and services. Education
Master of Science in Nursing
Midwestern State University - Wichita Falls, TX
May 1996
Skills
Clerical (Less than 1 year), Problem solving (Less than 1 year), Time management (Less than 1 year)
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