TERESA A. ROBERTS

*** **** ****** * Warner Robins, Georgia 31093*478-***-**** *adm0fh@r.postjobfree.com

CAREER OBJECTIVE

Results-driven, dependable, and hardworking professional with excellent reputation for quality, efficiency, and commitment to customer service satisfaction. Seeking career opportunity in the healthcare industry.

Proficiencies: MS Office; MS Excel; MS Word.

Skills and Attributes: Decision-making skills; Problem solving skills; Time management skills; Inventory (counting, ordering office supplies) Able to work independently or a team player.

Honors/Award InterContinental University 2017.

PROFESSIONAL MEDICAL SKILLS

Basic coding skills for ICD/CPT*Third Party Medicare*Medicaid*HMO/PPO

CMS1500 Claim Form*Billing *Billing Cycle*Claims Appeal Process

Electronic Health Records* Greenway* Computer Information Systems

HIPAA Compliance* Anatomy & Physiology*Basic use of ICD-9/ICD-10

Medical Administrative Assistant* Medical Terminology*Patient Processing

Medical Billing*Medical Records Management*Research of Information

Medical Transcription* Office Accounting*Pathophysiology for Medical Office

EDUCATION

American InterContinental University/Bachelor of Administrative Management/Healthcare Services Administrative Management, 2020: Fully accredited program continuing instruction of administrative and general office procedures more from a manager’s point of view, instructions on being involved in the overall success of the organization for which you work with strong leadership attributes, more directly involvement in problem solving, critical thinking and communication skills development.

Ultimate Medical Academy/ Associate of Science in Health Sciences-Medical Administrative Assistant, 2018: Fully accredited, accelerated program proving instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential on the medical environment. Research, professional writing, critical thinking and communication skills that were developed throughout the program.

PROFESSIONAL EXPERIENCE

Armstrong World Industries, Inc.- Macon, GA.

Production Worker/Machine Operator 03/2001-10/2020 Retired

Continually examine product quality to verify conformance to quality standards and

reject sub-standard products per company protocols.

Count finished products to determine if product orders are complete.

Help production workers by performing duties of skill, such as supplying or holding materials or tools, or cleaning work areas and equipment.

Maintain communication with technicians, supervisors, and operators to ensure product quality and to rectify problems.

Frito-Lay- Kathleen, GA.

Produce Packer/Handler 02/1992-03/2001

Cleaned containers, materials, supplies, or work areas using cleaning solutions and hand tools

Examined and inspected containers, materials, and products to ensure that packing specifications were met

Counted finished packages to determine if product orders are complete before sending to warehouse for loading and shipping

Removed completed or defective products before placing them on moving equipment such as conveyors or robots to be loaded onto trucks for delivery

Staying focused, working safely and organized in a fast-paced environment

Pizza Hut - Macon, GA.

Assistant Manager 03/1989-02/1992

Assisted with ensuring the resolution of customer complaints and delivery of quality products to customers satisfaction

Interpreted and communicated work procedures and company policies to staff

Preforming weekly inventory and preparing work schedule for crew members

Assisted with training and demonstrating proper performance of employee duties and product preparation

US Army Reserve-Macon, GA.

Unit Supply Sergeant 03/1989- 02/1995

Maintained unit members personal clothing records ensuring that all issued items were accounted for and training other unit members on operating the supply room

Ordered uniforms for unit members

Kept personal clothing records up to date to reflect all pending and completed orders

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