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Business management, customer service, Administration

Location:
Abuja, Federal Capital Territory, Nigeria
Posted:
June 08, 2021

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Resume:

AHMED Ibraheem John

Career Summary

Primary School Area, Katampe 1, Maitama Extension

Mpape, Abuja, Nigeria.

080********

adm0ct@r.postjobfree.com

A graduate with a degree in Public Administration and upto 5 years in Administrative capacity, certified in customer service, speaks Yoruba Pidgin English and basics in Hausa and proficient in the use of technology in solving problems ethically. ㅡ

Skills Telephone and verbal communication, report writing. Inventory control, supply chain management.

Proficiency in Microsoft Office,

Empathy, Initiative and Relationship management

WordPress backend, Editing and proofreading, Resourcefulness ㅡ

Experienc Dexter Engineering Services / Business Development Executive May 2020 - PRESENT, Gwarimpa Abuja

● Networked with potential customers at national

conferences to identify business development techniques and new revenue streams.

● Learning continuously about customer needs and desires to suggest specific product options.

● Make Recommendations to customers to promote brand effectiveness and product benefits.

● Cultivate and maintain industry relationships and customer partnerships to capitalize on opportunities and maximize business success.

● Develop and implement contact quotas for cold calls, appointments and interviews based on company growth objectives and research on lead generation and prospect conversion.

Emotan Global Ventures Limited / Store Officer

February 2019 - February 2020, Dawaki, Abuja

● Designed and organization a system for taking inventory of cut and polished stones

● Inspected merchandise for quality and arranged proper display location on floor..

● Kept all documentation and records accurate and

up-to-date with latest data to prevent errors in processing or delivery.

Druz Resort / Supervisor

May 2018- November 2018, Wuse, Abuja .

● Administered policies, processes and procedures

● Reduced work time by assigning tasks based on skill, strength, gender among others

● Created and managed team schedules

● Supervised and developed 7 employees

Ink-Link Project Consortium/ Administrative Officer January 2013- October 2015, Ayingba, Kogi

● Set up and maintain physical and electronic filing systems to maintain organizational efficiency.

● Provided exceptional support to managers and

co-workers, hence increased the overall efficiency by 30%.

● Demonstrated excellent customer service skills by assisting in promotional activities and campaigns...

● Exercised proactiveness in setting up meetings and appointments and related activities.

Education/Training Kogi State University / Management Science /Public Admin Second Class Upper Jan 2011 - Jan 2015, Ayingba, Kogi United Nations Development Program /Procurement and Supply Chain Management

Brentwood Open learning College/Customer Service 2020 Brentwood Open learning College/Business Management 2020 Google Digitalgarage/Digital Marketing 2020

Nigerian Institute of Management/Proficiency in Management Alison Learning Centre/Human Resource Management 2017 Pinnacle Coterie International / Project Management ㅡ

Extra Curricular activities

Dominion Bookstore LFC Maitama Extension/ Books Store Manager



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