JENNIFER RUGGLES

**** * ****** **. ******, WA ***06 · 253-***-****

adm0ce@r.postjobfree.com

A detail oriented professional with a combined 20 years of experience in Customer Service and Administration. A problem solver with superb communication and organizational skills.

EXPERIENCE

2009 – PRESENT

HOME MAKER

As a Home Maker I have gained many management skills. I maintain daily schedules, problem solve, practice conflict resolution and empathy all while maintaining excellent neutrality.

2002 – 2009

EXECUTIVE ASSISTANT, National Medical Management

In my position as Executive Assistant I worked closely with the CEO and CFO as well as all the department managers. I maintained calendars, fielded phone calls, maintained electronic and hard copy filing systems.

RECEPTIONIST, national Medical Management

Along with many of my duties as a clerk, as receptionist I was responsible for routing all incoming calls and fielding callers to the correct departments, or escalating callers to the proper billing manager.

Billing Clerk, NATIONAL MEDICAL MANAGEMENT

As a clerk I made phone calls to insurance companies to verify eligibility and payment information, maintained files, and provided customer service to billing clients and patients.

EDUCATION

JUNE 2002

STADIUM HIGH SCHOOL

SKILLS

Active Listening

Problem Solving

Multitasking

Decision Making

Team Building

Organization

Empathy

Conflict Resolution

ACTIVITIES

Taking the last 12 years off to be a mom has provided me the opportunity to volunteer and serve on the PTA Executive Board for 6 years. I have served as President of the Board and Vice President of Communications where I have been first line contact between school staff, parents, and PTA. I enjoy using my skills to organize community events and problem solve within our school community to create a better experience for the students.

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